Review (August 2025)
10k
Estimated Revenue
10k
Website Visitors
4.3/5
Trustpilot Score
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What do Eatchefly's customers say about them?
Review Score
4.3/5
Total Reviews
55
Info
Chefly5 Star
60.0%
4 Star
20.0%
3 Star
5.0%
2 Star
10.0%
1 Star
5.0%
Read reviews that mention
Kat
Best choice for busy days
Reviewed on 2021-05-16T08:46:09
I tend to eat healthy food and avoid junk as much as possible. Chefly meals tick my boxes (trust me,I'm fussy!). Meals are perfect portion. I like that it's not too fatty, no preservatives, lean meat, veggies. It would be nice to have options like low carb - high protein etc but that's only a nice to have. Well done Team Chefly!
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John Salter
Pretty good!
Reviewed on 2021-05-13T06:13:05
I've eaten 12 meals so far. Overall, the food is really good and extremely convenient.There are some downsides:
The vacumn-microwave doesn't do a great job with rice, the different conponents of the meal come seperated and can be challenging to mix and one cannot choose precisely how many meals one orders; I'm not sure why, but they force you to choose 4, 6, 9 or 12 meals.
All this considered, I'm going to reduce from 12 meals per week to 9 meals per week, but I can see myself as a long term customer.
Limitations to my review are found below:
All my meals were consumed over past 7 days; I may have gotten a particularly good/bad week.
I didn't order eat fish or purely vegetarian meals; My review relates solely to meat meals.
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Don
Surprisingly tasty
Reviewed on 2021-05-12T14:59:10
Surprisingly tasty! Came across them on Facebook and thought I'd give the promotion a go.Out of all the subscription food services available, this so far has been my favourite.
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Sar
Be Careful if you have allergies, but the team are very helpful
Reviewed on 2021-05-08T14:59:14
After some issues with correct allergen labelling (gluten allergy - coeliac, so I’m used to being careful)which took a few days, several email/chat messages but was sorted put by the team, I took delivery of six meals. Admittedly I didn’t have the run of the menu and had to stick with the bavette steak, pork and chicken Thai curry dishes , so I can’t speak for the rest of the menu.
The convenience was the winner - a few times I was pushed to time during the day, and the meal gave me sustenance . They were relatively nutritious and the balanced nature of the meals was reassuring.
BUT- the taste was anything from average to , let’s just say strange. There was a heavy citrus to almost all the meat dishes, which is not a natural partner to steak. There was also a bitterness that pervaded many of the dishes .The kale had the added problem of inedible woody stalks , meaning few mouthfuls were edible without picking out twigs from my teeth, which is fine when dining alone but possibly not a good look if With company . The texture of the carbs and veg invariably turned to mush (following the 3 mins microwave guideline ), so in the end it became more of a “shovel and gobble” than an epicurean delight .
I reckon for those that don’t have allergies and are happy with the citrusy flavours , the meals could be a useful mid week lifesaver . Unfortunately for me I won’t be returning , although I have to add that the customer service team were helpful and polite , and I wish the business the best of luck. Just not for my taste I guess.
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David
The quality of the meals and service…
Reviewed on 2021-05-05T15:44:22
The quality of the meals and service was excellent.
Pranav Jetley
Top meal subscription service!
Reviewed on 2021-05-05T13:29:38
Healthy, tasty meals with choices from a wide menu. Easy to manage subscription.
Otto Kerasidis
Hello there, please find my sincere review of my past months experience using your service.
Reviewed on 2021-05-03T19:26:40
Hello there,
I’m a hard working professional with limited time to cook. I was very happy when I found your company because the idea of weekly,healthy meals would help my everyday life and also keep a controlled and balanced diet.
I’ve started ordering 6 meals per week and now reduced it to 4. My main problem after trying most of your recipes the last few months is that every week quality of the food is getting worse and worse. Don’t know if that is related to your increased work load. The quality of the steak meat is not the same as the beginning. The meat is smelly with bad taste and had to stop ordering it. The pork is also very fatty and not well cooked most of the time. Generally speaking I have received many times reduced portions like half of the portion compared to other times. It felt like you ran out of products and you just sent me what it was left. Many times the food is not well cooked. I have received a few times a food container that it was plastic and nearly melted in the oven. The chicken meals are very smelly, too. Most meat meals are getting delivered very raw cooked which makes me forcing myself to eat them. But unfortunately I don’t like bin food.
Last week I ordered one meatballs meal and one cod fish, unfortunately I was surprised that it was sent 2 meatball meals and no fish(ironically the A4 weekly sheet was stating that I received a fish meal and it was signed by a member of your staff-it felt that no one checks what is getting sent to customers).
All these coincidences made me feel of terminating my orders but I decided to give you this review and see if there will be any improvements. For what I’m explaining above, I have photo evidence but I don’t think that it really matters.
I’d be happy to see some more improvements from your side and I can even increase my meals back to 6.
I hope you will consider my review.
Thanks a lot.
Best Regards,
Otto
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Celeste
I tried for about 6 weeks
Reviewed on 2021-05-03T14:21:13
I tried for about 6 weeks. Great quality meals however I got bored of the options
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