Reviewed on 2021-05-17T03:25:11
Poor user interface. Confusing and made me waste a lot of time trying to figure out how to use it and transfer my domain name out to my web hosting site.Several hidden costs too. There are cheaper and better alternatives out there.
Their 24/7 chat function is pretty good though, responded quite fast. However I didn't see the small red bubble at the bottom right corner till a couple days later.read more
Reviewed on 2021-03-11T06:55:06
Great support.
I Just bought a SSL cert. Got some issue related to my host. Contacted customer care:problem solved in a breezeread more
Reviewed on 2021-01-28T13:15:56
Super bad services. Support super slow, lots of hidden policies for domain registration and super rude support assistance in LiveChat.
Avoid them if you don't want bad surprises.They charged me $250 for a domain renewal which has 10 days until the expire date.
Also, they asnwered my tickets in 2 days, in chat all the time they ask you to open a ticket, they don't even bother to open tickets for you.
They simply don't care!read more
They try to steal your domains
Reviewed on 2021-01-14T03:04:20
The first time I tried to transfer my domain and they never sent the transfer code.I changed my email in case my email hosts was blocking them as malicious. Then they said I cannot transfer my domain for 1 month after changing information like email address.
1 month later I cannot unlock my domain. I've tried 100 times from the console. The customer service rep said I needed a security question to unlock it. I added one, then they were unable to unlock it.
Horrific experience. Lots of wasted time. Terrible india customer chat support. They hold your assets hostage.read more
Reviewed on 2020-10-12T21:50:29
Quick, efficient and pleasant.
Without a doubt the worst company in…
Reviewed on 2020-09-12T18:32:54
Without a doubt the worst company in the world. Using this company puts your company and domain at risk.They make wholesale changes to their business model and do not follow written instructions that you have left them on the dashboard. You have been warned. The only thing is that 1 star is way too many for these deceptive people.read more
Service fee NOT refunded after double-payment made. enom's fault
Reviewed on 2020-06-10T21:58:45
Been with enom for well over 20 years. I have a few dozen names registered with enom,and have paid thousands to them over the years. Went to refill my account, and, because of their awful interface programming, made the refill twice. The refill was for about $ 200. They refunded one of the two charges, but NOT the 5% service fee. This is petty and unacceptable. My complaints fall on deaf ears. I expect to be transferring many of my registered domains to another registrar shortly, thereby depriving enom of hundreds of dollars in revenue for the few bucks they overcharged me. It's not the amount, it's the principle of the thing.read more
Reviewed on 2020-06-05T04:38:51
HORRIBLE!!!!!!! How can a company sell our domain/hosting to someone in Ontario and NOT TELL US!We do not have access to our site. We have renewed 2 months before we needed to...How can anyone do business like this?read more