Reviewed on 2021-05-05T22:02:04
Overpriced overated. Nothing special. Sadly, The classes are not the draw for this gym anymore.
Equinox Kensington - a waste of money
Reviewed on 2021-04-06T10:39:58
Disgusting place, terrible management, stuck up members (no, its not a kensington thing) and a brothel,to say the least. The new manager walks around thinking he's the bees knees but does bugger all. I won't be returning post-lockdown, as desperate as I am to use a gym again.read more
You'll overpay and get screwed on referral bonus
Reviewed on 2020-12-09T02:30:17
They don't follow through on the referral bonuses. I referred 4 people ($150 x 4).They lied and said that the bonuses would apply to future billing cycles. They never did, and their only remedy was to have me re-join the gym.read more
Reviewed on 2020-08-06T03:07:28
Amazing facility, SUPER clean, hot guys!
Reviewed on 2020-07-28T14:12:52
Highly overrated gym. You can find much better premium/luxury gyms in London. The new French manager especially is very arrogant and unfriendly,almost seems lost and inexperienced. I feel bad for the staff that work there as they all look gaunt and tired. Think twice before joining... (not to mention unjoining after they tie you into a 12 month and come up with all this BS about it being only 3 months. Dodgy, dodgy, dodgy!)read more
Reviewed on 2020-03-09T19:13:03
Amazing equipment, always clean, friendly staff.
Worth the monthly cost.
I was an Equinox member in NYC for many…
Reviewed on 2020-01-03T01:20:16
I was an Equinox member in NYC for many years. I mainly do yoga, and I can vouch that their yoga program is top notch.Excellent teachers, beautiful clean studio space.read more
Some of the worst customer service
Reviewed on 2019-12-28T05:13:31
Some of the worst customer service. Definitely in the fitness business, especially with the corporate office in NYC.Even with proof signed by a medical doctor, the company still ignored my request to be waived from the gym membership monthly fee. They promised I wouldn’t owe anything more, yet still send me letters and emails saying to pay. My life lesson: Never give in to the annual contract for companies, especially gym memberships.read more