Review (July 2025)

Craquez pour nos collections lingerie de jour, nuit, bain, prêt-à-porter et sport. livraison gratuite en magasin. retours gratuits sous 30 jours.

10k

Estimated Revenue

3.65M

Website Visitors

2/5

Trustpilot Score

What are the monthly traffic metrics for Etam?

6/mo Traffic Growth

-6.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

4.1Mins

Bounce Rate

30%

How fast is Etam growing?

Etam has grown by 11.2% in the last 6 months according to SimilarWeb.

How do people interact with Etam?

Last month, Etam received 4M visitors who spent an average of 4.1 minutes on the website and visited 6.0 different pages per session. Overall, 30% of people bounce on the first visit.

How do people find Etam?

1.1M people (30%) visit Etam directly. 1.6M (44%) people search for them in Google. Whereas, 55.1k (2%) discover Etam through Facebook, Reddit, and YouTube. 722.5k (20%) visitors come from Etam's email newsletters. Finally, 60.7k (1.7%) people come from affiliates and or paid referrals.

Who uses Etam?

Etam's top market is the France and they receive 3.4M (93.3%) people.
Then the 2nd is Belgium with 32.1k (0.9%).
The 3rd is is United States with 31.8k (0.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Etam's ads on Google?

Google Ads

Etam - Official Shop - Etam Lingerie

https://us.etam.com/

Discover our Collections of Lingerie, Bras, Bodysuits, Panties, Sleepwear and more ! Discover our New Lingerie Collection now on the Official Site & Shop online. Students get 10% off. 30 days to return. Secure Payment. Types: Bras, Nightwear, Sportswear, Briefs.

Etam - Official Shop - Women's Lingerie

https://us.etam.com/

Discover our Collections of Bras, Triangles, Push-Up, Panties, Tangas, Pajamas, and more. Discover our New Lingerie Collection now on the Official Site & Shop online. Secure Payment. 30 days to return. Students get 10% off. Types: Bras, Nightwear, Sportswear.

Etam Paris - Official Site | Your Ultimate Lingerie Brand

https://int.etam.com/

Discover our selection of Bras, Triangles, Push-Up, Panties, Tangas, Pajamas, and more. Discover our selection of Lingerie, Bras, Bodysuits, Panties, Sleepwear and more !

Etam Paris - Etam Lingerie

https://int.etam.com/

Discover our selection of Bras, Triangles, Push-Up, Panties, Tangas, Pajamas, and more. Discover our selection of Lingerie, Bras, Bodysuits, Panties, Sleepwear and more ! 30 days to return. Free Delivery over $100. Students get 10% off. Secure Payment.

Etam Paris - Official Site - Free Shipping over $100

https://int.etam.com/en_US/bras/shapes/all-bras

Discover our Collections of Bras, Triangles, Push-Up, Panties, Tangas, Pajamas, and more. Discover our New Lingerie Collection now on the Official Site & Shop online. Free Delivery over $100. Students get 10% off. Secure Payment. 30 days to return.

What do Etam's customers say about them?

Review Score

2/5

Total Reviews

494

Info

Etam
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Robyn Hart

Avoid Unless You’re A Rich Masochist!

Reviewed on 2021-04-21T11:18:41

Overpriced complete tat with no hope of any functioning customer service for U.K. customers/victims. Absolutelyappalled at the quality of the ‘garment’ I was ripped off with. Clearly no chance of remedying the situation and getting refunded so I’m stuck with the crap I was robbed for. Absolutely disgusted with how this so called company operates. They are without conscience!
read more
Laura Moss

Worst customer service in the world

Reviewed on 2021-03-30T23:48:21

Worst customer service in the world. I bought some items online and it took 4 days and they still hadn't been dispatched,so I emailed to find out what was happening. In this time, there was a sale and consequently one of my items had sold out and so I was informed I would only get two of the items. Then it arrived, it didn't fit and by this time the stores in my region are closed because of covid and I am unable to return for free in-store. After hassling them I got a free returns label but then they took 5.50 EUR off my refund! Which is greater than the 4.90 EUR they were charging for the return. Since free returns were advertised on the website when I purchased the items, I should be entitled to return it for free. I am disgusted by the service and lack of help during covid times. Additionally, there is only a 30-day return policy I was informed so no chance of me returning it by the time the stores reopen in 4 weeks in my region.
read more
Z.

Never buying from them again

Reviewed on 2021-02-19T10:34:54

2 months ago, I sent items to return. The parcel reached its destination 10 days afterwards. 1 month ago,after receiving no messaging at all, I opened support ticket. Today, still no answer, no refund, nothing. Never shopping there again and I'm gonna discourage my friends and family, who do generally enjoy their products, to stop supporting company with such a bad customer service.
read more
Sara Healy

No refund recieved

Reviewed on 2021-02-09T10:21:16

Returned an order a month ago. Had to pay £6 to ship to the Netherlands. Not heard anything from them.No response to email. No refund recieved. Feel totally ripped off.
read more
Felicia R.

Assistance needed for return. Please HELP. Website really poorly made.

Reviewed on 2021-01-16T18:34:50

I placed an order buying multiple sizes and there's no decent size chart on the website,and now I need to return some pieces, but unfortunately the website doesn't show the size for each item bought, so I don't know how to pick the exact one I want to return. There's no way to talk to customer service and I really don't want to keep all this stuff, so can you please assist so that I can do my return ASAP? Thank you.
read more
Mandy Barrow

Terrible Company

Reviewed on 2021-01-11T16:58:43

I wish I have read these reviews before I bought from them. They gave me a tracking number saying it was coming from Paris,then gave a completely different tracking number to Paypal saying it's coming from the Netherlands. They will not answer my question about which is correct. Since neither of those numbers show any progress from being exported before Christmas I can't understand why they are being awkward about the refund. Hopefully Paypal will refund me. Also, I thought it was a British Company, it's called Global UK afterall, so I expected it to come from the UK. Again, I must remember to check companies before I buy from them. Reading the reviews here would definitely put me off.
read more
Tomáš Vítek

I didn't receive my package in 2…

Reviewed on 2021-01-07T16:11:00

I didn't receive my package in 2 months, but i cannot do anything with that situation :( no package,no money, no information about returns
read more
Iyana

They threatened me with INPRISONMENT over a pair of slippers they never delivered!

Reviewed on 2020-12-17T10:04:07

Okay, so Etam is incredibly weird about how they talk to customers...they not only threatened me with imprisonment for 2+ years because they thought I was lying about an item from my order missing,but they've also been asking me for documents that no store has ever asked me for before? Their customer service is possibly the worst I've ever dealt with. They forgot an item in my order, so when I tried to contact them about it they denied it several times over the span of about a week before hearing me out. However, when they were finally opened up to sending me the missing item, they said they first needed photos of my ID, passport, and asked me to recite an agreement that if I am lying to them, they will be able to send me to prison for 2+ years, followed by my full name. I did what they asked. They then replied saying that my email was not enough for them because I needed to send over a scan of my actual signature in a specific color, then added their reminder about imprisonment in their response...did I mention this is all because they forgot to send me slippers? I know I'm no longer going to have the item I wanted for Christmas, I just want what was missing from my order...or a refund at this point...it's been weeks of back-and-forth with them. ??‍♀️ I'm never ever buying from here again and I would never recommend this place.
read more

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