Review (August 2025)
Feel welcome to fairmont luxury hotels and palaces. book one of our rooms and enjoy exceptional comfort. fairmont offers well-being spa, family or business stays through its meeting rooms.
658M
Estimated Revenue
1.3M
Website Visitors
3.8/5
Trustpilot Score
What do we know about Fairmont Hotels & Resorts?
Estimated Revenue (2020)
$658M
Total Employees
15000
Founded
1907
Industry
Hospitality
Location
Paris, France
About
Fairmont Hotels & Resorts: Feel welcome to Fairmont luxury hotels and palaces. Book one of our rooms and enjoy exceptional comfort. Fairmont offers well-being spa, family or business stays through its meeting rooms.
What is Fairmont Hotels & Resorts's Revenue?
Fairmont Hotels & Resorts's estimated revenue for 2024 is $658M.
What does Fairmont Hotels & Resorts do?
Located in the heart of each destination it calls home, a stay at any Fairmont hotel is truly unforgettable. Known for its grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, Fairmont hotels have served as the extraordinary settings for globally significant moments in history. Part of ALL - the Accor Live Limitless Lifestyle Loyalty Program and with over 75 remarkable addresses around the world, Fairmont is as popular with world leaders and business travelers as it is with families and vacationing jetsetters. Fairmont Hotels are where glamour meets culture, where special occasions are celebrated and where momentous, world-changing events occur. Wherever Fairmont resides, its hotels are at the cultural and social epicenter of the community; so steeped in local experience and so deeply rooted in the places they call home, Fairmont Hotels are regarded as intrinsic to their destinations. Learn more about Fairmont at: https://www.instagram.com/fairmonthotels/ https://www.facebook.com/fairmonthotels/ https://twitter.com/FairmontHotels https://www.youtube.com/fairmonthotels Learn more about career opportunities with Fairmont at: https://www.accorhotels.jobs/Job-vacancy/All-of-ourjobvacancies,s,2,117.html Discover more about ALL - Accor Live Limitless: https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml
What are the monthly traffic metrics for Fairmont?
6/mo Traffic Growth
8.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
2.4Mins
Pages per Visit
2.0
Bounce Rate
53%
How fast is Fairmont growing?
Fairmont has grown by -1.0% in the last 6 months according to SimilarWeb.
How do people interact with Fairmont?
Last month, Fairmont received 1M visitors who spent an average of 2.4 minutes on the website and visited 2.0 different pages per session. Overall, 53% of people bounce on the first visit.
How do people find Fairmont?
293.9k people (23%) visit Fairmont directly. 809.5k (62%) people search for them in Google. Whereas, 10.7k (1%) discover Fairmont through Facebook, Reddit, and YouTube. 3.8k (0%) visitors come from Fairmont's email newsletters. Finally, 15.7k (1.2%) people come from affiliates and or paid referrals.
Who uses Fairmont?
Fairmont's top market is the United States and they receive 619.1k (47.8%) people.Then the 2nd is Canada with 412.3k (31.8%).The 3rd is is United Kingdom with 64.3k (5.0%).
Traffic Growth (last 6 months)
What are Fairmont's ads on Google?
Google Ads
Fairmont.com - Fairmont Mayakoba
http://www.fairmont.com/mayakoba-riviera-maya/?cmpid=google_myk_search-generic-canada_best-p-revsh
Enjoy Your Luxury Vacation Today at Fairmont Mayakoba. Book Today! Beachfront Location · Kids' Programme · AAA 5 Diamond resort · Spacious Rooms & Villas Amenities: 5 Pools & Waterslide, 4 Exclusive Restaurants, 18-hole Golf, Luxury Spa
Fairmont.com - Fairmont Mayakoba
http://www.fairmont.com/mayakoba-riviera-maya/
Enjoy Your Luxury Vacation Today at Fairmont Mayakoba. Book Today! Kids' Programme · Beachfront Location · AAA 5 Diamond resort · Spacious Rooms & Villas Amenities: 5 Pools & Waterslide, 4 Exclusive Restaurants, 18-hole Golf, Luxury Spa
Fairmont.com - Fairmont Hotels & Resorts
https://www.fairmont.com/
Official Site of Fairmont ® Hotels. Exclusive Online Packages & Rates. 5 Star Service. Award-winning Hotels. Luxury Amenities.
Fairmont.com | Fairmont Hotels & Resorts | Best Rates Guaranteed
http://www.fairmont.com/
Enjoy Ultimate Luxury. Exclusive Offers and Special Rates. Book Your Stay Today! Award-winning Hotels · 5 Star Service · Luxury Amenities
Fairmont Scottsdale Princess - 5 Star Luxury Scottsdale Hotel
http://www.fairmont.com/scottsdale/
Official Site. Book Direct for Best Rates Guaranteed & Exclusive Online Offers. World-Class Service · Championship Golf Course · Willow Stream Spa · AAA Five Diamond Award Amenities: Championship Golf, Luxury Spa, Outdoor Pools, Kid's Club 7575 E Princess
What do Fairmont's customers say about them?
Review Score
3.8/5
Total Reviews
10
Info
Fairmont Hotels and Resorts5 Star
50.0%
4 Star
0.0%
3 Star
10.0%
2 Star
0.0%
1 Star
40.0%
Read reviews that mention
Zed
Fairmont Bab Al Bahr
Reviewed on 2020-10-20T18:35:46
Me and my wife have stayed at Fairmont Bab Al Bahr in Abu Dhabi 3 times now and can honestly say itsone of the best hotels we have ever stayed in.
read more
Grégoire Campbell
Great resort and super friendly people…
Reviewed on 2020-09-05T19:35:47
Great resort and super friendly people in staff. I will definitely recommend to my friends and partners this hotels.I always prefer to stay here as it is amazing and super. Thanks all guys from Fairmont for such nice time!
read more
Antonia Townsend
Wedding at DC Fairmont
Reviewed on 2019-11-15T23:03:14
Hosted my wedding at the Fairmont in DC. We were thrilled with the service, the food,just everything.
read more
Juan Roland
good experience
Reviewed on 2019-11-13T06:15:51
good experience
seppo toivara
Fairmont The Norfolk Hotel
Reviewed on 2019-10-17T13:30:33
Hello Mr Kevin I.T
You are the best.
I'm very glad that all pictures on now here and we can enjoy those views,wild animals and everything we saw.
Thank You and all who helped me with this situation.
I will recommend Your Hotel to every person who is interested coming Your beautiful country.
God bless You all
We always remember You with warmth:
Seppo and Sari from Finland
read more
Amaka Valerie
Fairmont the Palm Dubai - very disappointing treatment
Reviewed on 2019-09-21T12:26:05
A very disappointing turn out/end to this trip....
My partner and I have been at this hotel on a half board basis since Monday and initially was very happy with the way we were welcomed.A couple of things have however not been great. Firstly the standard to which the rooms are cleaned is not great. To make matters worse each day we have been here we have had to alert the staff at reception that once again our room had not been cleaned. After getting annoyed of always requesting something which we thought would of been standard procedure, I queried the issue.... in which I got a response of the cleaning staff having a ‘scattered rota’ which I thought was bizarre. Surely after being out the room for the whole day you would expect your room to be cleaned. Especially Fairmont being a 5* hotel, I wasn’t very happy having to request this to be done everyday!
Moreover, our main concern was with the lack of information we had been given upon arrival. Once again basic information such as WiFi details was not given. But the one thing that actually has now ruined our last day here in Dubai is the fact that we bleed not given information in regards to checking out. Being pregnant and having a late night flight, we wanted to avoid the stress of having to check out at noon and wait around in the heat for hours.
Come midday we have come to find out that they have actually rejected out request for a late check out. Apparently the room had been booked out for another guest who was due to check in. We spoke to a couple of staff at the hotel who all contradicted each other with one stating that the request had been put in and she was unsure why we hadn’t been booked out. After speaking to several people, my partner decided to speak to the shift manager Anaisa Njeru, who advised us she would try and do the best she could but can not promise anything as the guest was due to check into our room shortly. She then told us she could extend the room for an hour being till 3pm as the guest would arrive at 6pm - but after that she was not able to do anything. We let her know out conditions and how it would be uncomfortable to use communal areas being pregnant. She then changed her story and advised she could extend it till 7pm.... how she managed to do this after she said the guest would arrive at 6 was confusing but at this point we couldn’t complain. We will then wait in the communal area till it is time to go to the airport.
Our main concern was the fact that she did not believe us when we told her that the person who that checked us in did not mention check out information. And furthermore, the request for last check out has not been confirmed. Instead she said she would investigate the matter.... she then went on to say that the normal procedure would be to let guests know check out information on the eve of departure - just to inform guests. Nothing was offered as complimentary to make up for the error THEY made and we believed we were just dismissed. Very disappointing that we were basically being told we were lying and being kicked out the room. This is not the first 5* hotel we have stayed in but believe this is properly the worst treatment we have received. Especially from management
Just be aware and take not of information given. Unfortunate experience, we do not believe that our condition was taken into consideration.
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Traveller
Cancellation - The Fairmont Heritage Place Ghirardelli Square San Francisco
Reviewed on 2019-08-20T19:32:23
The Fairmont Heritage Place Ghirardelli Square
San Francisco, I have fractured my foot and they were not able to cancel the booking.I will travel in 4 months. Don't stay here and don't use Booking,com.
read more
hilldec interiors
We met up with friends at the fairmont…
Reviewed on 2019-03-16T21:02:05
We met up with friends at the fairmont in whistler told by friends how great it was,we asked for service on the terrace 3 times, no one visible serving outside, there were three waitresses inside doing nothing! One waiter arrived after twenty minutes only to inform us that he would not be serving us! Finally after 1/2 hour someone deigned to take our order. 35 minutes to get served! Our first glass of wine was standard full glass served elsewhere in the resort and the second was half the amount at 27. 50 a glass was appalling! Never would stay, drink or go there again, bad service lazy staff with no sense of good service.
read more
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