Review (August 2025)

Product troubleshooting support, diy advice, and help from experts & local pros. ask questions and get answers to fix, repair, and service any product.

3.46M

Estimated Revenue

9.64M

Website Visitors

1.9/5

Trustpilot Score

What do we know about Fixya?

Estimated Revenue (2020)

$3.46M

Total Funding

$8M

Total Employees

34

Founded

2005

Industry

Internet

Last Funding Date

Series B Mar 2008

Location

San Mateo, United States

About

Fixya: Product troubleshooting support, DIY advice, and help from experts & local pros. Ask questions and get answers to fix, repair, and service any product.

Social Links

Alexa Ranking: 9990

What is Fixya's Revenue?

Fixya's estimated revenue for 2024 is $3.46M.

What does Fixya do?

Most company's view product support as a liability; At Fixya, we see it as our mission. We are the world's largest product Q&A community. With over 30 million members and over 20 million products covering 1500 categories, Fixya is the easiest way to find quick answers to any question on any product. Smartphone screen cracked? Car making an unusual buzzing noise? Dishwasher won't start? Whatever the problem, our community of hobbyists, local handymen and brand experts are happy to offer real solutions and practical advice. And if you are not comfortable fixing it yourself, we will match you with the best product expert in your area to help you. No more long waits on the phone, no more dispassionate customer service reps, no more hassle. With Fixya: just ask a question, get a solution, fix your problem. It's that simple.

What are the monthly traffic metrics for Fixya?

6/mo Traffic Growth

91.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

10M

Time on Site

1.6Mins

Bounce Rate

70%

How fast is Fixya growing?

Fixya has grown by -0.1% in the last 6 months according to SimilarWeb.

How do people interact with Fixya?

Last month, Fixya received 10M visitors who spent an average of 1.6 minutes on the website and visited 1.0 different pages per session. Overall, 70% of people bounce on the first visit.

How do people find Fixya?

644.8k people (7%) visit Fixya directly. 9M (93%) people search for them in Google. Whereas, 7.7k (0%) discover Fixya through Facebook, Reddit, and YouTube. 2.7k (0%) visitors come from Fixya's email newsletters. Finally, 657.3 (0.0%) people come from affiliates and or paid referrals.

Who uses Fixya?

Fixya's top market is the United States and they receive 5.3M (54.9%) people.
Then the 2nd is United Kingdom with 716.9k (7.4%).
The 3rd is is Canada with 588.3k (6.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Fixya's ads on Google?

Google Ads

Vizio TV Problems - We Are Here To Help For Free‎

http://www.fixya.com/f/landing/tagspage/vizio_tv_problems

Ask a Question Get a Quick Solution Answers 24/7 · 24/7 Support · Free Service · Troubleshooting · Instant Answers

LG TV Trouble Shooting - We Are Here To Help You Free‎

http://www.fixya.com/f/landing/tagspage/lg_tv_trouble_shooting?cmpid=11292016

Solving Problems Is Easy As 123 Answers 24/7 · 24/7 Support · Free Service · Troubleshooting · Experts Online 24/7

Www Samsung Com | We Are Here For Free‎

http://www.fixya.com/f/landing/tagspage/www_samsung_com

Instant Repair & Support Help. Solving Problems Is Easy As 123. 24/7 Support · Free Service · Answers 24/7 · Instant Answers · Troubleshooting

Predator 8750 generator specs Questions & Answers - Fixya‎

http://www.fixya.com/f/landing/tagspage/predator_8750_generator_specs

{Dynamically generated headline} Experts Online and Ready to Assist Experts Online 24/7 · Free Service · Instant Answers · Answers 24/7 · 24/7 Support · Troubleshooting

Keyword: predator generator 8750

Redtube Com‎

http://www.fixya.com/f/landing/tagspage/redtube_com

We Are Here To Help You For Free! Solving Problems Is Easy As 123. Answers 24/7 · TroubleShooting · Experts Online 24/7 · 24/7 Support · Instant Answers · Free Support

What do Fixya's customers say about them?

Review Score

1.9/5

Total Reviews

30

Info

Fixya
5 Star
15.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
85.0%
Read reviews that mention
Traveler X

Either sketchy or out of business

Reviewed on 2020-11-18T03:40:22

I posted a question even though the interface was weird, said simultaneously my question was too long and not long enough.Then I got an email saying my question was posted. Now when I click on the link it says "404 - File or directory not found" so I think maybe this company is no longer in business. Glad I didn't pay anything but jeez take down the website please.
read more
Llia

Someone doesn't want some issues fixed

Reviewed on 2020-10-26T09:27:58

Seems someone doesn't want some issues fixed. I posted a way to give Yahoo mail users a simple way to change their display language via the address bar and the question and answers were deleted.The problem started in 2012 and continued to 2018 unresolved. I thought I'd share my fix and put the issue to rest -- and now it's been inexplicably swept under the rug.
read more
Anonymous

A+++

Reviewed on 2020-10-04T06:55:23

Great company
customerPK

I was forced to use fixya and pay to…

Reviewed on 2020-09-22T18:31:27

I was forced to use fixya and pay to set up Zelle. There was no other way. I was assured by Stephen that my money would be refunded.That was Sept 15. They just now told me my account was cancelled and never gave me my money back Zero stars!!!!!
read more
Colleen Fedchun

There is a specific member on fixya.com…

Reviewed on 2020-09-10T06:11:39

There is a specific member on fixya.com that seems to be having a problem with everything on thatwebsite like whenever people ask their questions in a different language other than English he gets mad and makes a huge fuss about that and also whenever people answers old questions as well too he gets mad about that as well that would be Steve here then a member on fixya is who we are referring too here.
read more
Steve Baeder

I called Sling for support they sent to 6ya

Reviewed on 2020-08-31T16:26:17

I called Sling for support, Sling said they would have a tech expert call me and sent me to a website to set up the call,they (sling or 6ya) asked for my cc info to verify my identity. I thought that was weird and should have known better, but I wanted my tv to work. I then got an email from Tyler saying that his call didn't go through and I need to turn off my spam blocking. Later I got an email that said my problem was resolved and then an email invoice for my 14.99 subscription charged to my credit card. They did not resolve my issue, they never talked to me. Of course their is no unsubcribe on their emails.
read more
Chris Walker

As an Expert for 6ya. This service is 90% Scam.

Reviewed on 2020-06-02T05:34:19

As an Expert I can say that I get tired of being yelled at and getting negative reviews becouse I won't break the law to help someone.Seriously, you expect me to face jail time to do illegal things becouse you paid $14.95. Can you hack my account. Can you reset passwords on google or facebook. No we can not do this. Also when someone cancels a call the expert is punished for it. Your missed phone call goes up.If the call drops, Ecpert is punished for it. If you try to reach out to 6ya support they never contact you back. Customers pay 14.95 a month. You really expect miracles for this price? This service is for people that need every day simple help. I am also a JustAnswer Expert and am treated way better. Most Experts on 6ya have no credentials to back the categories they are working. The real knowledgeble experts like my self are being pushed off 6ya becouse I or we won't lie. I had a call from a lady. She said her facebook had been hacked. She expected me to recover her facebook. This can't and won't happen. Negative review because I am honest. Poor customer clientele. I've had alot of calls from people on drugs talking a million miles an hour. Can you please slow down.... Negative review. Oh now the email from 6ya. Your ratings are low. You need to get your ratings above xx.x.When they cancel me for low ratings I will not come back as an Expert again.
read more
Dona Allinder

RIP OFF $37 MONTH

Reviewed on 2020-05-30T14:29:25

Needed help with a pool repair. They took the $5 credit card charge but I NEVER GOT AN ANSWER AND GUESS WHAT.....THEY CHARGE YOU $37/MONTH EACH MONTH JUST FOR GIVING THEM $5.RIP OFF...PLUS THEY'RE IN THE PHILIPPINES!
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