Review (August 2025)
Offizielle website des hamburg airport - informationen zu abflug, ankunft & flugplan - parken & anreise - shops, gastro & services. entdecken sie den hamburger flughafen!
10k
Estimated Revenue
290.39k
Website Visitors
1.7/5
Trustpilot Score
What are the monthly traffic metrics for Hamburg-airport?
6/mo Traffic Growth
-15.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
290k
Time on Site
3.7Mins
Pages per Visit
2.0
Bounce Rate
64%
How fast is Hamburg-airport growing?
Hamburg-airport has grown by 38.7% in the last 6 months according to SimilarWeb.
How do people interact with Hamburg-airport?
Last month, Hamburg-airport received 290k visitors who spent an average of 3.7 minutes on the website and visited 2.0 different pages per session. Overall, 64% of people bounce on the first visit.
How do people find Hamburg-airport?
96.7k people (33%) visit Hamburg-airport directly. 162.2k (56%) people search for them in Google. Whereas, 0 (0%) discover Hamburg-airport through Facebook, Reddit, and YouTube. 714.8 (0%) visitors come from Hamburg-airport's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.
Who uses Hamburg-airport?
Hamburg-airport's top market is the Germany and they receive 266.9k (91.9%) people.Then the 2nd is Denmark with 4.2k (1.4%).The 3rd is is Turkey with 2.9k (1.0%).
Traffic Growth (last 6 months)
What do Hamburg-airport's customers say about them?
Review Score
1.7/5
Total Reviews
90
Info
Hamburg Airport5 Star
20.0%
4 Star
10.0%
3 Star
10.0%
2 Star
0.0%
1 Star
60.0%
Read reviews that mention
Lasse Toivonen
Great Airport but…
Reviewed on 2020-10-07T11:35:55
Great Airport with nice people but parking is too expensive
it costs more than my flight
Siggi
WARNING
Reviewed on 2020-09-29T10:25:42
If you need parking service dont use parkos
if you are late they can charge you 50 Euro a day.
steve kubilay
Disappointed
Reviewed on 2020-06-03T01:35:58
I had lost my lagguage about 7 months ago and still nobody knows what happened. especially after thepandemic I must forgot about my lagguage dont believe any more and would defimnetily be careful next time on this airport
read more
Pete
Where is my luggage
Reviewed on 2019-11-14T20:35:30
75 Minute flight, 65 minutes waiting on luggage. Never again Hamburg! You’ve had your only visit from me.If you are thinking of going to Hamburg, don’t! Go anywhere else instead!
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Kerstin Løfvander
The tourist information was excellent
Reviewed on 2019-04-28T15:33:57
The tourist information was excellent. I got so good service, extra effort and smiles from Welcome Hamburg and I was so happy.Both times I flew to Hamburg my luggage did not arrive. But I got the luggage sent home the next day first time. I am still waiting for my luggage second time after yesterday´s trip, but I think the luggage reclaim team seems very professional and there are strikes on the flights to my city.
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Henrik Bradsted Nielsen
False parking charges.
Reviewed on 2018-08-06T18:44:52
False parking charges.
My family and I parked in P4 from 15/7 to 28/7.
The signs all over the parking area clearly displays 200 euro charge for parking up to 2 weeks.This is the rate published on their home page as well.
We received a charge of 350 euro for 13 days parking. Despite signs saying 200 euro for our designated parking area. After sending pictures of the rate signs and all documentation of our parking claim. Hamburg parking has refused any mistakes, they say that travels should expect higher rates in holiday periods.
We have asked for documentation of these higher rates, so we can make sense of our 350 euro bill.
We have received no form of documentation or help from Hamburg Airport parking, that can justify this extra charge.
The only message received was that this is normal practice and we should except the additional 150 euro charge.
We will think twice before choosing Hamburg Airport again.
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Irina Tutova Grejsen
Not so much help for disabled passengers
Reviewed on 2018-07-01T22:10:48
My mother was to fly from Hamburg with Wizzair. We have ordered handicap assistance as she has problems walking because of her poor leg.According to information on the website you can use the handicap help stand on both levels (departure and arrivals). My husband, who was accompanying my mother, got confused in the airport and therefore turnwd for help at the information desk in Terminal 1. A lady refused to help and sent them to terminal 2 (!!!), explaining this was the only thing to do. So they walked all the way down to another information desk - only to find another employee, surprised they didn't get help.
After that my mother was instructed to get a seat and wait for assistance. Finally Red Cross lady came and took my mother to the gate. To drop her off there! So a handicapped woman had to go down the stairs, in and out of the bus and up the stairs into the plane. Luckily some kind co-passengers offered to help her with her carry-ons.
And by the way - do not waste your time trying to reach airport at any of the numbers you find on their website. None works.
Stress and disappointment.
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Niels
Parking Area was a Mud Hole
Reviewed on 2016-07-14T11:20:12
Don't park at Season parking area "Vierenkamp". It could be a Mud Hole.
You can not get your money back even if you have been rejected by the parking area.There was not assigned a altertiv car park, but only a diffuse area where one might park.
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