Review (August 2025)
Shop for unique gifts, gadgets, electronics, and more at hammacher schlemmer. buy unique gifts and gift ideas.
180M
Estimated Revenue
2.52M
Website Visitors
1.6/5
Trustpilot Score
What do we know about Hammacher Schlemmer?
What is Hammacher Schlemmer's Revenue?
Hammacher Schlemmer's estimated revenue for 2024 is $180M.
What does Hammacher Schlemmer do?
Hammacher Schlemmer is America's longest running catalog, offering the Best, the Only, and the Unexpected since 1848. The company provides unique products that solve problems or represent the only one of their kind, and backs its products by a rather famous Lifetime Guarantee of Complete Satisfaction. Hammacher Schlemmer's innovative offerings are available through its catalog, online at www.hammacher.com, and at its landmark store on East 57th Street in New York City.
What are the monthly traffic metrics for Hammacher?
6/mo Traffic Growth
13.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
3M
Time on Site
2.4Mins
Pages per Visit
2.0
Bounce Rate
60%
How fast is Hammacher growing?
Hammacher has grown by -44.2% in the last 6 months according to SimilarWeb.
How do people interact with Hammacher?
Last month, Hammacher received 3M visitors who spent an average of 2.4 minutes on the website and visited 2.0 different pages per session. Overall, 60% of people bounce on the first visit.
How do people find Hammacher?
1M people (40%) visit Hammacher directly. 1.3M (50%) people search for them in Google. Whereas, 48.2k (2%) discover Hammacher through Facebook, Reddit, and YouTube. 16.7k (1%) visitors come from Hammacher's email newsletters. Finally, 128.6k (5.1%) people come from affiliates and or paid referrals.
Who uses Hammacher?
Hammacher's top market is the United States and they receive 2.3M (92.5%) people.Then the 2nd is Canada with 96.9k (3.8%).The 3rd is is China with 10.3k (0.4%).
Traffic Growth (last 6 months)
What are Hammacher's ads on Google?
Google Ads
Hammacher Schlemmer Store - Gifts, Gadgets, & More
http://www.hammacher.com/Default.aspx
Looking for Home Decor, Gifts & More? Shop Our Huge Selection of Top Rated Products. Offering Unique Items Since 1848 Our Lifetime Guarantee. Buy Now!
Hammacher Schlemmer Store | Gifts, Gadgets, & More
http://www.hammacher.com/Default.aspx
Looking for Home Decor, Gifts & More? Shop Our Huge Selection of Top Rated Products. Offering Unique Items Since 1848 Our Lifetime Guarantee. Buy Now!
Official Hammacher Schlemmer | Shop Online Today
https://www.hammacher.com/
We pride ourselves on leading-edge first-to-market products that are unique to Hammacher. Find out why we are the best destination for shopping for the whole family. Order Now!
Official Hammacher Schlemmer | Enjoy Free Lifetime Guarantee
https://www.hammacher.com/
Shop America's Longest Running Catalog. Unique & Versatile Products Since 1848! Shop One Of A Kind Items. 365-Day Returns! In Business Since 1848. Gifts, Gadgets, & More. 100% Guarantee! Find Premium Electronics. Categories: Electronics, Apparel, Personal
Hammacher Schlemmer Store | Gifts, Gadgets, & More
http://www.hammacher.com/Default.aspx
Looking for Home Decor, Gifts & More? Shop Our Huge Selection of Top Rated Products. Offering Unique Items Since 1848 Our Lifetime Guarantee. Buy Now!
What do Hammacher's customers say about them?
Review Score
1.6/5
Total Reviews
79
Info
Hammacher Schlemmer5 Star
5.0%
4 Star
0.0%
3 Star
15.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Jack Overland
I purchased a CD storage tower
Reviewed on 2021-05-18T19:15:21
I purchased a CD storage tower. It consists of two components in box A and box B. I was sent two of box A.They cannot send me a box B. They want it sent back (I'm in Canada), and there will be a charge. For their mistake. Two boxes of A are useless to me. I'm asking for a replacement. Or a refund. Ordered on March 1st, and still waiting in mid-May. Horrible service. I won't be using them again. Further update 3 days later: was refunded the price of the item, however what was refunded is $94.55 Canadian less than what I paid. So, despite their mistake, I'm still being dinged for what I assume is for shipping and duties. Again, not my fault, yet I'm being charged for their mistake. I will not deal with Hammacher again.
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Bill W
Hammacher Schlemmer Disappoints - Screws up an Opportunity
Reviewed on 2021-05-09T16:51:37
I discovered just how bad the desire to provide customers good customer service really is at Hammacher Schlemmer recently.They say in the customer service World that a problem with a customer is actually an "opportunity." I agree with this thinking, a company has an opportunity to solidify their relationship with their customer when a problem arises. If not handled properly the company sends their customers elsewhere and this "opportunity" is lost. And then they write a review... I am writing to document why I will no longer support or consider Hammacher Schlemmer for anything in the future.
I went online to buy a pair of slippers to replace a pair of slippers I had purchased from Hammacher Schlemmer previously for at a premium price. This recent slipper purchase was my third purchase from them in the past 6 months, I have been a pretty loyal customer over the last 20 years, but this recent experience is the first opportunity I had a need for help from their customer service department and they failed. I just now have read other reviews from customers who have also had bad customer service experiences with Hammacher Schlemmer.
I made an order for a size 12 Walking on Air Slipper for $100, then within 20 minutes after making the order realized that I ordered the wrong size. It was 9:15pm CST so I sent a detailed email to Customer Service to explain my problem and requested that Hammacher Schlemmer Customer Service pull my order and replace the size 12 slippers with the 11-11.5 size. I received a reply email at 12:10pm CST the following day from Matthew Grundy, Technical Support, he informed me that the order was in "picked status" and that he was not able to stop the process to change the item size prior to shipping them off, sorry. I replied respectfully to explain I contacted Hammacher Schlemmer within 20 minutes of making the order. I said, you had my email last night and now you are responding midday to tell me you can't do anything for me? The order is in "picked status," not shipped status... I received a shipping confirmation 3 hours later. Then I waited a week to receive them and then sent them back for the size I needed.
I used their return form that was a USPS Return Label, I dropped the package off at my Post Office (USPS) as instructed on May 3, 2021. I received a notification that the item was "Tendered to Return Agent." That means it was given to Fed Ex, at which time no Fed Ex Tracking number was provided. So now I have no way of tracking the return of my order. No biggie you would guess, but that was 5 days ago and I have not received an email from Hammacher Schlemmer telling me that they have received my return. I guess I will just have to wait and hope. All of this could have been avoided if Hammacher Schlemmer's Technical Support/Customer Service Agent had been trained on how to change out an order that had not yet been shipped, it tells me that helping the customer is not a priority. The lack of timeliness responding to my email asking for help genuine interest in helping me is the problem. So long Hammacher Schlemmer... Read the reviews of your past customers and make changes before it is too late for others.
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Myra Richman
I sent a gift to a boy in California
Reviewed on 2021-05-07T18:30:25
I sent a gift to a boy in California. The website has no area for sending gifts and no place to enclose a note.I called the company to add my note. They sent the gift to an incorrect name at wrong address. When I called HS I was told to call FedEx. I’m embarrassed for all the errors. How incompetent can one company be!!! The CEO is doing a lousy job. And customer ’dis’ service is worse.
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Sandy Turley
Purchased a record player unit for…
Reviewed on 2021-05-03T13:08:38
Purchased a record player unit for $358. Had issues with it. Called Hammacher Schlemmer and without hesitation I was told the process required to send the 16 lb.unit back to them. After HOURS OF MY OWN TIME RESEARCHING, I found the solution to fix the unit. I would expect either a partial or full refund for my wasted time in having to figure this out myself.
Sandra Turley
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Adriane
Terrible customer service
Reviewed on 2021-04-30T19:31:18
I recently purchased a window fan from Hammascher Schlemmer. It was described online as a low profile window fan,WITHOUT a brand name. When in fact it is a Bonaire, commonly sold by many other vendors for $25 less. If HS had described it as Bionaire, and I chose to pay a hefty premium or their "lifetime warranty," no problem. But they deliberately left off the make.
Only when the fan came and I opened the box, did I realize the deception. Not only do they charge $15-25 more for the same product, but they tack on hefty $18 for shipping when other stores ship it for free.
But it gets worse. When I applied for my rebate, little did I know that I would be charged monthly for this service and never receive the rebate. I found this out quite accidentally when I went online.
I would never purchase a HS product again and I would recommend that shoppers be wary.
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Ann Pierce Miller
The Electric Heated Dry Eye Mask by…
Reviewed on 2021-04-21T22:10:36
The Electric Heated Dry Eye Mask by Wizard Research that I ordered from Hammacher Schlemmer came quickly with no problems.It has really helped with my dry eyes and is so easy to use. My eye Doctor was very surprised with the improvement.
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Jack Jackson
Ordered a lamp prior to Christmas paid…
Reviewed on 2021-04-21T01:52:50
Ordered a lamp prior to Christmas paid extra for quick delivery. Bottom line lamp was not delivered timely.Spending the extra was a waste of money. Contacted company concerning this was given the run around. I’m so over this company I even hate writing about it. Stay away from this company save your money and go elsewhere. Your time and frustration is not worth it. I have no idea how this company has remained in business.
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Mitch Wilson
Playable Miniature Grand Piano Crap
Reviewed on 2021-04-16T21:44:05
Playable Miniature Grand Piano.
Cheap Lego knockoff. Total crap. Missing pieces, badly cast parts,electronics don't work and Hammacher Schlemmer doesn't allow you to warn others by leaving a review, so I can only assume they have fake reviews.
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