Review (August 2025)
Shop america's first name in comfort with clothing for the whole family. find shirts, underwear, socks and more! free shipping with online orders over $60.
10k
Estimated Revenue
1.68M
Website Visitors
1.6/5
Trustpilot Score
What are the monthly traffic metrics for Hanes?
6/mo Traffic Growth
44.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
3.9Mins
Pages per Visit
4.0
Bounce Rate
48%
How fast is Hanes growing?
Hanes has grown by -21.7% in the last 6 months according to SimilarWeb.
How do people interact with Hanes?
Last month, Hanes received 2M visitors who spent an average of 3.9 minutes on the website and visited 4.0 different pages per session. Overall, 48% of people bounce on the first visit.
How do people find Hanes?
615.7k people (37%) visit Hanes directly. 888.8k (53%) people search for them in Google. Whereas, 48.8k (3%) discover Hanes through Facebook, Reddit, and YouTube. 25.4k (2%) visitors come from Hanes's email newsletters. Finally, 70.2k (4.2%) people come from affiliates and or paid referrals.
Who uses Hanes?
Hanes's top market is the United States and they receive 1.5M (91.2%) people.Then the 2nd is Canada with 33.1k (2.0%).The 3rd is is United Kingdom with 10.9k (0.7%).
Traffic Growth (last 6 months)
What do Hanes's customers say about them?
Review Score
1.6/5
Total Reviews
92
Info
Hanes5 Star
10.0%
4 Star
5.0%
3 Star
5.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Marco
Hanes customer for years..
Reviewed on 2021-05-04T00:30:55
Hanes customer for years..They don't deserve a one star.Merchandise bad elastic give up even new,underweardeformation..no longer american brand..china crap,vietnam same crap
I contact to customer care specialist by name Becky reference # 11323452 and they want to play with you they ignored you,she ask questions you answer previous email,they don't read Is the end of hanes
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Linda S
I purchased the hicuts in blwhich…
Reviewed on 2021-04-22T22:28:51
I purchased the hicuts in black..which fit perfectly and I love except that they have been washed twice and have already lost the elastic in the butt!I have always loved these and have some which are quite old and still have all its elasticity! Im so disappointed
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Joyce Brooks
Quality has declined
Reviewed on 2021-04-03T12:07:50
Quality has declined. Recently bought a new pair of ‘eco sweats’. They are so baggy in the waist,I could fit a small animal inside. I have a large safety pin cinched at my waist to keep my pants up. Company asked me to write a review and when I did, they responded, “ does not meet our standards “. Thus, it wasn’t posted. Take away, we don’t care what you think. Have since found a replacement, Time and Tru. Ladies, this one is a winner. Have bought about 5 new pairs of pants/shorts/joggers. Couldn’t be happier with them!!!!
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Jonathan Hall
Ordered March 17th and got…
Reviewed on 2021-03-26T16:32:28
Ordered March 17th and got confirmation. March 24th I got an email to say there was a delay and I would be charged when this shipped.Called to cancel the order and was told I could not cancel as it had been more than 30 minutes since I placed the order so I was out of the cancellation time. After pushing and being told the order would not ship for another 10-14 business days and would take about 4 days to get to me I asked to speak to a manager.
Manager said this would ship today or Monday and take 4 days to get delivered but I was still unable to cancel the order. Manager offered 20% off which sounded like it was going to be a coupon for a future order. I pushed again and they are knocking the 20% off this order. Not sure I will see the items or the discount if I do see the items but if not I will take it up with the bank.
Amazing how bad this site is compared to the stores.
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Jean
I ordered a tshirt from Re/Done/Hanes…
Reviewed on 2021-03-25T17:00:29
I ordered a tshirt from Re/Done/Hanes for $90.00. It was a disappointment. When I try to return it,the site says not returnable. I did not buy it onsale and it was a returnable item. I cannot get anyone to respond to a chat box on their site or to emails. Never order from Re/Done Hanes
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Francisco Morgado Véstia
Total disappointment: Didn’t get the product, lost 61,80€
Reviewed on 2021-03-25T09:58:08
I was genuinely excited about your new product and campaign.
Funny, witty, a total win.
Decided I would indulge in myself and just buy it.
I’ve spent 61,80€ on my order,a bit pricy, it’s true… but it did include shipping, so I thought, this will be worth it.
8 briefs for 62€, an almost 7,75€ per item.
Knowing and trusting this would quality products, I didn’t mind.
Now: I receive an email from DHL letting me know, that my products will be retained at the border and that I must trust DHL blindly to retrieve my products and that expense can go from an extra 30€ to plus 400€.
I’ve I don’t give them that permission, the product may be stuck on the border forever or returned to the sender.
Funny, almost ironic since the shipping service used by you it’s called “borderfree”.
So: I’ve lost 61,80€ … an expensive cautionary tale…
Please, if you don’t return me the value, at least do the following:
- Stop all publicity and advertising for non-US countries. Please, just do it! Stop it
- Make it clear on checkout: THAT YOU DON’T GUARANTEE THE PRODUCT DELIVERY OUTSIDE THE US!!!
I hope all the best to the Hanes team… but let just say: a bit disappointed
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Malg
Total garbage .....
Reviewed on 2021-02-27T22:25:02
Unable to create an account on the website, after many attempts No way to print return label without an account.Bras are so far off in size, it is almost comical. Stay away from this site. Not the Hanes it used to be. In my humble opinion, do not use this site.
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glen glen
the website said i had to recreate acct…
Reviewed on 2021-02-12T16:36:53
the website said i had to recreate acct and when i do, after 5 attempts it will not let me use a newpassword or email and they have my info in original acct and i can not delete old info like payment methods and now i cant make a new acct and am just stuck seems like they stole information from us with accts to sell and we can do nothing about it--over hanes, on to other names--quality was getting so poor anyways i now see like so many things this past year--time to try something new
read more
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