Review (August 2025)

Hawaiian airlines, hawaii's largest and longest-serving airline, offers non-stop service to hawaii from the u.s. mainland and international destinations.

2.08B

Estimated Revenue

3.08M

Website Visitors

3.4/5

Trustpilot Score

What do we know about Hawaiian Airlines?

Estimated Revenue (2020)

$2.08B

Total Employees

3000

Founded

1929

Industry

Airlines Aviation

Location

Honolulu, United States

About

Hawaiian Airlines: Hawaiian Airlines, Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations.

Social Links

Alexa Ranking: 14651

What is Hawaiian Airlines's Revenue?

Hawaiian Airlines's estimated revenue for 2024 is $2.08B.

What does Hawaiian Airlines do?

Hawaiian Holdings, Inc. (Holdings), is a holding company whose primary asset is the sole ownership of all issued and outstanding shares of common stock of Hawaiian Airlines, Inc. (Hawaiian). Hawaiian is engaged in the scheduled air transportation of passengers and cargo amongst the Hawaiian Islands (the interisland routes), between the Hawaiian Islands and certain cities in the United States (the North America routes), and between the Hawaiian Islands and the South Pacific, Australia and Asia (the the International routes). In addition, Hawaiian also operates various charter flights. At December 31, 2011, Hawaiian's fleet consisted of sixteen Boeing 717-200 aircraft for its Neighbor Island routes and sixteen Boeing 767-300 aircraft and five Airbus A330-200 aircraft for its North America, International and charter routes. At December 31, 2011, it operated approximately 187 scheduled flights per day.

What are the monthly traffic metrics for Hawaiianairlines?

6/mo Traffic Growth

-10.70%

All Time Traffic Growth

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Monthly Hits

3M

Time on Site

5.6Mins

Bounce Rate

37%

How fast is Hawaiianairlines growing?

Hawaiianairlines has grown by -2.0% in the last 6 months according to SimilarWeb.

How do people interact with Hawaiianairlines?

Last month, Hawaiianairlines received 3M visitors who spent an average of 5.6 minutes on the website and visited 5.0 different pages per session. Overall, 37% of people bounce on the first visit.

How do people find Hawaiianairlines?

1.3M people (42%) visit Hawaiianairlines directly. 1.5M (49%) people search for them in Google. Whereas, 15.4k (0%) discover Hawaiianairlines through Facebook, Reddit, and YouTube. 50.5k (2%) visitors come from Hawaiianairlines's email newsletters. Finally, 90.8k (2.9%) people come from affiliates and or paid referrals.

Who uses Hawaiianairlines?

Hawaiianairlines's top market is the United States and they receive 3M (97.2%) people.
Then the 2nd is Canada with 20.6k (0.7%).
The 3rd is is Australia with 10.6k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hawaiianairlines's ads on Google?

Google Ads

Hawaiian Airlines® | New York to Hawaii

https://www.hawaiianairlines.com/book/flights

Take Your First Step to Paradise. Enjoy Hawaiian Hospitality on Board. Book Now! #1 On Time Performance. Award Winning Service. Convenient Flight Times. In-Flight Entertainment. Amenities: Extra Comfort Seating, First Class Upgrade.

hawaiianairlines.com - Hawaiian Airlines® - New York to Hawaii‎

https://www.hawaiianairlines.com/deals-and-offers/new-york-to-hawaii-flights-sale

Take Your First Step to Paradise. Enjoy Hawaiian Hospitality on Board. Book Now! In-Flight Entertainment · Award Winning Service · Complimentary Meals Destinations: Honolulu, Kona, Kahului, Lihue, Hilo

Tickets to Hawaii, Low Airfares, & Discount Flights | Hawaiian Airlines‎

https://www.hawaiianairlines.com/book

Direct Flights From New York to Hawaii. Come Voyage With Us. #1 On Time Performance. Award Winning Service. Complimentary Meals. Destinations: Honolulu, Kona, Kahului, Lihue, Hilo.

Cheap Flights to Hawaii & Honolulu | Hawaiian Airlines‎

https://www.hawaiianairlines.com/deals-and-offers/flights/hawaii

Browse The Latest & Greatest Deals Hawaiian Airlines has to Offer. Destinations: Honolulu, Kona, Kahului, Lihue, Hilo.

Official Site - Hawaiian Airlines® - HawaiianAirlines.com

https://www.hawaiianairlines.com/book/book-confidently

We Are Committed To The Safety Of Our Guests and Community. Our Authentic Hawaiian Hospitality Remains Unchanged. In-Flight Entertainment. #1 On Time Performance. Convenient Flight Times. Award Winning Service. Destinations: Honolulu, Kona, Kahului.

What do Hawaiianairlines's customers say about them?

Review Score

3.4/5

Total Reviews

13

Info

Hawaiian Airlines
5 Star
25.0%
4 Star
25.0%
3 Star
0.0%
2 Star
8.3%
1 Star
41.7%
Read reviews that mention
Plumeros

full refund due to COVID-19

Reviewed on 2020-06-15T09:22:56

Due to COVID-19 our international flights to Hawaii were cancelled, so we had to cancel our Hawaiian island hopping flights as well.Hawaiian offered to re-schedule the flights on their web page, but for us this didn't work because we can visit Hawaii in 2 years at the earliest. So we called them up and a very friendly lady promised to refund the fare. Only a few days later the full amount was refunded. Other airlines promised to refund the flight fare within the next 6 months, so Hawaiian exceeded our expectations. Thank you.
read more
giuseppe pancari

they didn't refund me for flight…

Reviewed on 2020-06-14T15:45:32

they didn't refund me for flight cancellation
Richard Jones

Just want to give a review as they have…

Reviewed on 2020-06-07T10:25:45

Just want to give a review as they have refunded me fully for my cancelled flights due to COVID-19.By contrast Virgin Atlantic will only offer rescheduled flights which is absolutely pointless as trip was for a specific reason. In conclusion Hawaiian Airlines get 5*. Highly recommended. Virgin Atlantic get -5*. Will never book with them again
read more
ZakPlayz

stalling..

Reviewed on 2020-02-17T16:44:01

look i haven't been on your airline but i did a lot of research on it and it's really good.but i havea suggestion hopefully this doesn't happen i'm saying hopefully but if you stall and start going down you should go down with it so then after about 20 seconds it will start going up. Trust me i know a lot about plane and how they work.
read more
Geoff Wilkins

Bait & Switch Fraud

Reviewed on 2020-02-03T10:29:29

Bait & Switch Fraud - On 9/25 we paid a travel agency partner of Hawaiian Airlines called Mytrip for airline tickets (Seattle to Maui and Maui to San Francisco) We paid extra for the ability to choose our seating on the flights so that we could a) guarantee that we could sit together and b) guarantee that we would not be bumped off the flight . We received confirmation in writing that seats 15J and 15H were booked for both flights. A couple of days later we received the following from Mytrip for both of these flights " Due to a technical error we are unable to complete your purchase for SEAT for your out bound flight.In order for you to complete your request you need to book your SEAT directly with the airline through their website.The money will be refunded to the original form of payment.. We contacted Hawaiian Airlines asking them to allow us to book the allocated seats and they refused. Their response was " Please be advised that the ticket you have purchased through our respective travel agency partner is highly restrictive. Part of the restrictions are receiving the seat assignment during check in time/24 hours prior to departure and upgrade is not permitted. Regretfully, we're unable to grant your request." This restriction was not made clear at the point of purchase. We have requested a refund of the tickets from Mytrip but they have refused saying that Hawaiian Airlines have our money. Hawaiian Airline have also refused to refund. We would not have booked these tickets if we had been aware of the restrictions and it is clear the company, Mytrip, concealed this by offering the option to allocate seats at the point of booking . This is a clear "bait and switch" scam that Hawaiian Airlines apparently condone and are complicit with.. We now face the likelihood that,if we keep the tickets, we will not be able to sit together on either flight ( 11.5 hours in total )
read more
Anna C

Hawaiian airlines is a great airline

Reviewed on 2020-01-18T04:59:19

Hawaiian airlines is a great airline! We have flown with them three times as a family.We had small children with us and everyone was very patient with them! Every single time has been a wonderful experience. The flight was smooth, staff was extremely polite and helpful, and the seats were not too uncomfortable. I hope to fly with them again in the future!
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Camille

My boyfriend and I went on a vacation…

Reviewed on 2018-10-12T04:41:34

My boyfriend and I went on a vacation to Hawaii, of course with Hawaiian airlines. Came to the airport at 6 am!Guess what? Delayed for 24 hours!! We drive from one airport to another, which was 40 miles away from one another at 12 midnight just to make it to Hawaii as early as possible. Excursions missed, paid one day at a hotel we didn’t stay in, and missed my best friends wedding rehearsal! Thousands of money down the drain!!! As soon as I came back from my trip I filed a complaint with Hawaiian airlines consumer affairs hoping they would at least refund my flight.. instead they send us $250 credit for my boyfriend and I to their airlines. Spend my own money again?!?! Ridiculous!!! Why would I return after that traumatizing night! Don’t bother purchasing insurance they won’t cover for these kind bs!!
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marchus

poor service

Reviewed on 2017-03-28T12:36:32

I have booked from the home website, the transaction was good, but the company did not check this so the booking was not successful.I waited for one week and they still did not release the money, not to mention any further help.
read more

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