Reviewed on 2021-05-27T17:22:20
I love Headphones.com, great customer service, great review, you cant lose.
Excellent Customer Service!
Reviewed on 2021-05-27T08:14:03
My order came with no issues and was packaged securely, ensuring the contents would be delivered undamaged.I was particularly impressed with the thorough and considerate nature of their customer service representatives when an item came faulty. There was an immediate follow-up that resolved the issue thoroughly and I couldn't be happier with my purchase. Thanks so much!read more
Reviewed on 2021-05-27T05:55:23
Fast and good, but ... just one thing:
I ordered from Germany and before doing that I asked in your chat about how it works with taxes and customs.The answer was not perfectly correct stating, that I will get a "preview" or information in the checkout if there will be something additional to pay. That did not happen. I was not surprised that I had to pay extra customs and taxes, but I had to get this information from elsewhere. I think it would be very helpful to give this information on checkout, even if it's not an exact amount. Maybe just the information that there will be taxes and customs would help, but even better to link a page that does the calculation or calculate an estimation would be great.read more
Reviewed on 2021-05-26T21:50:18
Awesome Customer Service
There were really great updates for three products I purchased.Two of them were pre-orders, and the status was communicated regularly regarding estimated ship times.
Also, for one of the headphones I was on the fence about, they were quick to respond with options for how I could proceed. I was so impressed with their service that I purchased it to support their site and what they're trying to do here.
My communications with them were through online chat & email.read more
Reviewed on 2021-05-26T16:21:38
Best, most helpful, online company I've done business with all year!
Headphones.com is excellent
Reviewed on 2021-05-26T16:13:16
Headphones.com is excellent. Customer service and shipping service are fast and friendly.
Reviewed on 2021-05-26T15:11:24
Serious people! I received my A&K in two days. Recommended!
Reviewed on 2021-05-26T14:50:03
Awesome selection, quick shipping, well packaged, altogether awesome service! Highly recommended,will certainly shop with y'all again.
Thanks
Matthewread more