Review (August 2025)
Inventive designs, technologies and related services that improve the human experience wherever people work, heal, learn and live.
2.51B
Estimated Revenue
1.91M
Website Visitors
1.8/5
Trustpilot Score
What do we know about Herman Miller?
What is Herman Miller's Revenue?
Herman Miller's estimated revenue for 2024 is $2.51B.
What does Herman Miller do?
Herman Miller is a globally recognized leader in design. Since its inception in 1905, the company's innovative, problem-solving designs and furnishings have inspired the best in people wherever they live, work, learn, heal, and play. In 2018, Herman Miller created Herman Miller Group, a purposefully selected, complementary family of brands that includes Colebrook Bosson Saunders, Design Within Reach, Geiger, HAY, Maars Living Walls, Maharam, naughtone, and Nemschoff. Guided by a shared purpose—design for the good of humankind—Herman Miller Group shapes places that matter for customers while contributing to a more equitable and sustainable future for all.
What are the monthly traffic metrics for Hermanmiller?
6/mo Traffic Growth
9.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
2.5Mins
Pages per Visit
4.0
Bounce Rate
40%
How fast is Hermanmiller growing?
Hermanmiller has grown by -15.7% in the last 6 months according to SimilarWeb.
How do people interact with Hermanmiller?
Last month, Hermanmiller received 2M visitors who spent an average of 2.5 minutes on the website and visited 4.0 different pages per session. Overall, 40% of people bounce on the first visit.
How do people find Hermanmiller?
452.7k people (24%) visit Hermanmiller directly. 1.2M (62%) people search for them in Google. Whereas, 128.3k (7%) discover Hermanmiller through Facebook, Reddit, and YouTube. 14.1k (1%) visitors come from Hermanmiller's email newsletters. Finally, 56.5k (3.0%) people come from affiliates and or paid referrals.
Who uses Hermanmiller?
Hermanmiller's top market is the United States and they receive 930.3k (48.7%) people.Then the 2nd is Canada with 135.9k (7.1%).The 3rd is is United Kingdom with 111.8k (5.8%).
Traffic Growth (last 6 months)
What are Hermanmiller's ads on Google?
Google Ads
Hermanmiller.com | Herman Miller Store | 15% Off, Sale Ends in 3 days
https://store.hermanmiller.com/Home?mrkgcl=583&mrkgadid=523739048&rkg_id=0&adpos=1t1&creative=266284833335&device=c&matchtype=e&network=g
15% Off Everything Storewide & Free Shipping - Shop Now! Award-Winning · Timeless Design · Iconic Designers
HermanMiller.com - Herman Miller Store
https://store.hermanmiller.com/
The Official Herman Miller Store. Modern Furniture For Home & Office. Timeless Design · Award-Winning · Iconic Designers · Authentic Design Styles: Charles & Ray Eames, Alexander Girard, George Nelson, Yves Behar
Herman Miller Store | Free Standard Shipping | HermanMiller.com
https://store.hermanmiller.com/living/chairs?lang=en_US
Modern Furniture for Home & Office With Designs By Eames, Noguchi and Nelson. Iconic Designers. Award-Winning. Timeless Design. Highlights: Serving Since 1905, Providing Customer Service.
Herman Miller Aeron Chair - 15% Off Storewide - hermanmiller.com
http://store.hermanmiller.com/office/office-chairs/aeron-chair/2195348.html?lang=en_US
Herman Miller Holiday Sale. 15% Off Storewide Ends 12/11 - Shop Now! Types: Basic Back Support, Adjustable Lumbar Support, Adjustable Posturefit SL
The New & Improved Aeron Chair | Free Standard Shipping
https://store.hermanmiller.com/office/office-chairs/aeron-chair/2195348.html?lang=en_US
The Most Well-Known Ergonomic Chair Ever Made. The Official Herman Miller Store. Timeless Design. Ergonomic. Customizable. Award-Winning.
What do Hermanmiller's customers say about them?
Review Score
1.8/5
Total Reviews
32
Info
Herman Miller5 Star
0.0%
4 Star
10.0%
3 Star
10.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Leigh
Haven’t received order after 6 months
Reviewed on 2021-05-15T20:28:22
I ordered the double frame table from Herman Miller in November 2020. It is now May 2021 and still no update as to when it will ship.This experience has been frustrating and I won’t work with this company again.
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Steve Huckvale
If I could leave zero stars I would…
Reviewed on 2021-05-07T15:28:55
If I could leave zero stars I would having attempted to purchase an Aeron chair online but failed miserably.The order form would not accept my billing address which I have successfully used at least a 100 times over a 2 year period. I sent a message to customer services. The below is what I got back, verbatim. (I had already tried a different card), needless to say I informed Karin that they had lost an order and that I'd ensure that their CEO is aware that they flippantly turn away business without a care.
Hi Steve,
I’m sorry about the issue you are experiencing in placing your order with us.
I have checked internally and we have been processing transactions through our payment and ordering system.
Therefore I suggest you contact your bank to make sure all the details are correct on the card you are using or to try a different card.
I apologise that there is nothing else I can do to resolve the issue.
Kind regards,
Karin
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Joachim Milner
Awful customer services
Reviewed on 2021-03-24T15:20:26
Awful customer services
Consumer
The Good and the Bad
Reviewed on 2021-03-22T19:19:50
The Good and the Bad. I ordered an Aeron Chair and next day a table. Slip up with the "ship to" address which I realized when they sent me the shipping notification.Julian in customer service worked out the fix with FedEx and it arrived at my Freight Forwarder today. I requested an address correction on the table I received a nonsense message about no shipments to Forwarders. No mention made of this before and I sue a white glove forwarder that specializes in furniture and electronics to the US Virgin Islands. I called customer service with high expectations. Got instead the most incredibly low energy, least helpful individual ever! He would tell me what he could't do and go silent. When I asked what I was supposed to do now he informed me that he hadn't yet covered that part. No mention of refusal to ship to forwarder but unable to correct shipping address on a product that wasn't supposed to ship for several more weeks. I questioned this and only got more sarcastic nothing comments. My only option was to cancel the order and go back to the HM site and reorder. The rep took pleasure in being unhelpful and sarcastic. I just cancelled the order and done. My thousand dollars will go elsewhere.
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Jennifer Gunther
I was concerned with the reviews on hermanmiller.com
Reviewed on 2021-03-14T05:18:30
I was concerned with the Trustpilot reviews on hermanmiller.com, but ordered a Sayl Chair anyway - seemed better than an authorized dealer/online 3rd party retailer,having decided this was the fancy home office chair for me. I got a Sayl with somehwat elaborate customizations from hermanmiller.com - estimated ship date was only a few business days too optimistic - then it arrived on time/earlier than expected. FedEx seemed to have done a great job, small damage to outside packaging, but it arrived fully assembled and without damage to the chair itself.
My only gripe is with the communication from Herman Miller - could I trust the estimated ship date, which happened a few biz days later (but could it be a week or a month later?), and I wasn't fully sure it would come assembled. It's unlike ordering from Amazon where so much information is provided up front.
PS - I saw the commitment to sustainability - my fully assembled Sayl came with zero styrofoam, very little plastic thin film, and mostly recyclable packaging. Thanks.
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Mando R
If I could give them negative stars
Reviewed on 2021-03-03T07:15:44
If I could give them negative stars, I most certainly would. I have ordered through Design Within Reach and Herman Miller’s website directly.My order, which was placed in November, was delayed twice when I ordered through DWR. I cancelled the order after they delayed shipping twice. I assumed buying direct would solve the problem..nope! I am still waiting, each time I follow up with customer service, they push the delivery date. By my latest estimation, an order from November has no guarantee of delivery until possibly March 2021??! The kicker, they promote free shipping via email as if they have any notion of what that service actually entails..I cancelled the order. This place is a rip off. They likely hold on to funds paid for purchase, make interest from purchases that they have no intention of ever fulfilling until the buyers get fed up and cancel their orders. That seems like the only plausible scenario as to why they don’t follow through and their customer service continues to push delivery dates a month at a time.
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Charles
Awful customer service.
Reviewed on 2021-03-02T19:12:23
Bought a chair and it was sent to some random state. After that I've been trying to reach them via phone to no avail.Been on hold for eternity I really expected more.
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Weiming H.
terrible service and not so good a chair
Reviewed on 2021-02-08T19:53:30
terrible service and not so good a chair (very expensive Aeron chair). When the chair was delivered,it had dust and the edge of the chair was worn. I suspected it was a retuned chair, but I was told it was new and because it was made in the industrial setting, dust would be expected!!! I kept the chair as I bought an Aeron chair about a month before this one, and I liked it. After about a month, my husband said his back hurt, and it was very hot where he said it was hurting. I sat on it and felt that the tension on the seating and back was lower than my Aeron chair. This could be causing the back pain. I contacted Herman Miller by email and was given a case number on Dec. 6 2020, but two months passed without hearing a thing from them even with my follow up emails. I finally called and after waiting for 1.5 hrs, someone finally answered. The reply was that since it was over 30 days, they could not do anything. As to the 12 year warranty, I was told I could bring the chair to one of the authorized places to get it checked. If they did not think there was someone wrong with the chair, I would have to pay a fee for the checking! this is how a 12 year warranty work!
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