Review (March 2024)
Made-in-japan thousands selection of kitchen knives --- sashimi and sushi knife (japanese chef knife) series --- with excellent design and unparalleled tradition. direct delivery from japan worldwide. highly recommended for gift of anniversary as well as for your best professional cooking experience.
0
Estimated Revenue
168.2k
Website Visitors
1.9/5
Trustpilot Score
What do we know about Hocho-knife?
Total Employees
1-10
About
Hocho-knife: Made-in-Japan Thousands Selection of Kitchen Knives --- Sashimi and Sushi Knife series --- with Excellent Design and Unparalleled Tradition. Direct Delivery from Japan Worldwide. Highly recommended for GIFT of Anniversary as well as for Your Best Professional Cooking Experience.
What is Hocho-knife's Revenue?
Hocho-knife's estimated revenue for 2023 is $0.
What does Hocho-knife do?
What are the monthly traffic metrics for Hocho-knife?
6/mo Traffic Growth
88.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
168k
Time on Site
2.3Mins
Pages per Visit
4.0
Bounce Rate
52%
How fast is Hocho-knife growing?
Hocho-knife has grown by -10.9% in the last 6 months according to SimilarWeb.
How do people interact with Hocho-knife?
Last month, Hocho-knife received 168k visitors who spent an average of 2.3 minutes on the website and visited 4.0 different pages per session. Overall, 52% of people bounce on the first visit.
How do people find Hocho-knife?
53.9k people (32%) visit Hocho-knife directly. 88.9k (53%) people search for them in Google. Whereas, 16.7k (10%) discover Hocho-knife through Facebook, Reddit, and YouTube. 946.6 (1%) visitors come from Hocho-knife's email newsletters. Finally, 6k (3.6%) people come from affiliates and or paid referrals.
Who uses Hocho-knife?
Hocho-knife's top market is the United States and they receive 79.5k (47.2%) people.Then the 2nd is Canada with 14.5k (8.6%).The 3rd is is Australia with 8.9k (5.3%).
Traffic Growth (last 6 months)
What are Hocho-knife's ads on Google?
Google Ads
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2,500+ Japanese Chef Knives. Direct shipping to the US, Save Up to 17% Off Now! Made In Japan.
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Japanese Chef Knives for Sale | High Quality Knives From Japan
https://www.hocho-knife.com/
Thousands of Japanese knives at affordable prices. Ship direct to the US! Express Shipping Service. Made In Japan. Top Japanese Knife Brands. Discounts On Bulk Orders. Free Shipping Over $250. Types: Chef Knife, Damascus Knife, Santoku Knife, Sushi/Sashim
The Best Japanese Chef Knives - Save up to 25% off
https://www.hocho-knife.com/sashimi-knife-sushi/
Thousands of Japanese knives at affordable prices. Free US Shipping over $250! Over 4,400 reviews, Improve your knives set now. Large selection available, Made in Japan!
What do Hocho-knife's customers say about them?
Review Score
1.9/5
Total Reviews
21
Info
Hocho Knife5 Star
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4 Star
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1 Star
90.0%
Read reviews that mention
Panagos
Most unprofessional site, refuse to get responsibility
Reviewed on 2021-04-02T03:17:30
Ordered a knife which cost 60 euros and paied to come with japan post after calculating my duties toGreece (30 euros).
They sent it with fedex even if I paied for japan post without letting me know or asking me first. When the knife arrived fedex asked me 100 euros duties so I denied. In so many emails they refuse its their mistake and when I asked about money back they said fedex got 60 euros for item back to japan so I will not get any money back. Watch out before buying from them and consider all those reviews. They are so unprofessional (I dont want to say worse things).Just watch out they dont care about customer and they dont have responsibilities at all.I will move by law.
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DS
DON'T BUY FROM THEM
Reviewed on 2021-03-19T01:17:46
I Bought a mioroshi deba knife from this website for $117
The item came in defective with a wavy blade,which made it useless and would be impossible to sharpen, as any deba knife should be layed flat onto a sharpening stone.
After sending multiple pictures, and explanations why this knife cant be used, the company keeps denying and saying that's normal for the products from them, and the item is not defective.
After requesting a refund they only return 40% of the money coming up with multiple different charges.
Would definitely not recommend buying from them
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Matt Kies
Cost me $400 to return an unopened item that I didn't order
Reviewed on 2021-02-22T11:46:46
Zero stars if I could. I ordered a couple knives 5 days ago that totaled about $1,000.The following day I get an email stating one of the knives is no longer in stock... asking if I agree to a shorter version of the knife plus a $2 refund (yes, $2). This particular knife I need so I reply with a very upset email (since there is no other way to contact them) telling them I don't understand how they are out of stock on an item I ordered hours before... and specifically state they *leave me no choice* but to accept the shorter version that I don't want. 3 days later they finally reply apologizing for the "inconvenience" - I'm sorry, but charging me nearly USD $600+ for a knife in the size I don't want is MORE than an inconvenience.
Before receiving their reply it was easy enough to check their site several times a day to see if the knife was back in stock... then when going to bed I look on the site for the last time that day and the size of the knife I originally ordered was in stock again... a few mins later I received an "order shipped" email with the knife they substituted instead of the one I wanted! Literally.
A simpler way of stating it: I ordered a very specific knife I needed. The next day I received an email stating the knife I ordered was "now out of stock"... they offered a different knife. Since I would have been charged nearly $400 to cancel the order (they charge 30% to cancel even if nothing shipped- see below), I HAD no choice but to accept and replied telling them they left me no choice and how unhappy I was. 4-days later, the knife I originally ordered was listed back in stock and within minutes of seeing that I received an email that my order had shipped. Never received a reply to my email.
I will NEVER order from Hocho again.
It's important to know that there is absolutely NO PHONE NUMBER or any way to contact them except via email and it takes days for Hocho to respond... IF they respond.
Edit:
The knives were shipped, including the knife I didn't want... not the knife I originally ordered that was listed in stock the same day my order was shipped. I NEVER received a response to my email telling them not to send me the knife I didn't want.
I received the order so I sent an email telling them I received the order with the knife I didn't want and requested instructions on how to return since the website does not have any information on how to return. I finally received a response that said my email was "impolite and threatening"... huh?! Which, of course, it was not impolite OR threatening... unless telling them that if they continue to ignore my emails I will contact the FTC... which seemed to resonate with them as that got a response.
It gets better...
In order to return the knife I DID NOT WANT, I have to pay for shipping... fine... to be done with this debacle I'll pay the shipping and that's not unusual. BUT, what is unusual is they will also charge me 30% of the total amount to accept the return. So I will have to pay nearly USD $400 to return unopened, unused knives.
Here's the fine print buried in their site... and yes, if you cancel an order an hour after placing customers pay 10%... it goes up from there... from hocho-knife.com:
"[Cancellation Penalty]
- If you must cancel it, we regret to say that it is needed to accept to deduct the following percentage from what you paid, and we can refund the rest.
10% (from 1 hour after placing the order)
20% (from 24 hours after placing the order)
30% (from 48 hours after placing the order)
- In case that the parcel were returned to Japan because of your responsibility"
There is a TON of fine print that is not typical in my experience... including listing the same penalties if a customer decides to cancel an item that is backordered. So if a customer orders an item that is backordered and decides to cancel it before it ships, the customer pays a 10-30% penalty depending if it's 1 or 48 hours after ordered. These are NOT custom, made-to-order items.
There are A LOT of additional customer penalties that I won't list and I never would expect these days... so customers should be aware of so be aware and READ ALL THE POLICIES of Hocho Knife BEFORE submitting an order. It's easy to spend thousands of dollars for a few knives so be sure you are comfortable with the most customer unfriendly policies I can recall.
I have NEVER been a customer of any business online or in person that charges such amounts to cancel or return items. If they were selling custom, made-to-order items, I'd completely understand, but Hocho Knife sells standard retail consumer items.
So I've learned a very expensive and hard lesson ordering from Hocho Knife... which is a "front" for Japan.com (which I just learned). I will NEVER do business with Hocho Knife or any Japan.com related business again... ever and I will make sure I warn as many as I can with my own personal experience.
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chris sharing
Very happy
Reviewed on 2021-01-22T15:16:42
Love you. I really enjoy my new knife. Amazing quality and fast shipping here to Switzerland.Arigato!
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Alex Mckeegan
Knife never arrived
Reviewed on 2021-01-07T08:27:36
Knife never arrived!
I ordered over a month ago and the Knife never arrived. Had to open a case with PayPal to get a refund which is taking forever!Very poor customer service - they do not care.
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Dimitri Loginowski
Ordered a "69 layer" yaxell
Reviewed on 2020-12-24T06:24:14
Ordered a "69 layer" yaxell - chef petty knife that is "handmade in japan". With labeling all over the packaging touting its japanese origin.What I received is a cheap, stamped, chinese knockoff, with fake laser etched damascus pattern that is nowhere near as dense as my 37 layer iseya. This pattern is clearly not caused by grinding away the edge. What they are doing is highly illegal and should be banned from selling anywhere. I bought my iseya from the same site but I think going forward I will never do business with them again. They are liars!
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John Seo
I bought a ko deba but it's wooden…
Reviewed on 2020-12-18T10:08:40
I bought a ko deba but it's wooden handle was craked. I ask them to solve the problme but they denied service and ignored this issue.They said I may fix with glue myself. Terrible costumer service ever. Don't buy anything here. There are many other resonable knife stores in Japan.
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William Smith
SCAM
Reviewed on 2020-12-06T18:02:08
I bought a knife for about £70. They didn't ship it, gave me a fake tracking number and then didn't reply to my customer complaint (having to go through paypal now to get my money back)SCAM!!!!
read more
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