Reviewed on 2021-03-06T12:05:03
Hover is a fraud company. Just take my payment and don’t giving me access to my domain and also don’tresponding to my emails.read more
Potato domain registrar - AVOID - Nightmare
Reviewed on 2021-02-19T21:56:16
TLDR:
Hover.com lost our account, lost our domains, and created an accounting nightmare. Avoid at all costs.Everything. Hover.com has been an absolutely nightmare to work with and our team only worked with them for less than 10 days before the nightmare started. We have over 1,000+ domains in our domain portfolio, managing a variety of domains for a number of different types of businesses. An employee recommended Hover.com after hearing about them to diversify our registrar portfolio.
At the 10+ day mark we attempted to login to our account to purchase additional domains, at that point we couldn't login. Password resets weren't sent to our email, account ID's weren't either. After waiting 25 minutes to talk to a live chat representative we were told that another department had to deal with the issues surrounding our account and they'd send us an email the next day.
The next day rolls around, we login to our account and NONE of the domains were in our account. This required another 10 minute wait for a live chat representative. At that point he tracked down a PORTION of the domains that were paid for and registered, the other domains that were missing simply weren't registered. Mind you we have receipt confirmation, our credit card was billed, and the domains were in our account after initially registering and paying for them.
This then led to a discussion around payments rendered, refunds processed, and additional unauthorized charges on our credit card. He couldn't resolve the billing issue and told us to "keep checking our statements" for the additional, excess charges, to be refunded.
Worst of all? The domains we were billed for, and charged, have since been registered somewhere else and cannot be registered any longer. One of which is a four-figure domain, gone!
There has been zero communication from the Hover team throughout this ordeal and the live support has been nothing but lackluster and unhelpful. We'll be filing a dispute with ICANN, and may look at other legal avenues surrounding the domains registered, paid for, and fraudulently removed from our accounts.read more
Just deleted all my domains
Reviewed on 2021-02-08T18:12:05
Registered a few domains with them, set them up, everything was okay. Then several days later out of the blue,they say that order failed and we will remove all your domains. Maybe try billing one more time instead? They say no, we'll just remove your domains, no comments. Just amazing.read more
Bought a few domain names from them…
Reviewed on 2020-12-28T17:01:54
Bought a few domain names from them over the last 5 years. They never sniped any of my domain ideas like other registrars do,and the cost was reasonable and never had a problem with transfers.read more
Reviewed on 2020-12-21T17:16:47
i host one of my domains with them, they are doing well, & their support responsive.
Worst company ever I bought a domain…
Reviewed on 2020-12-19T14:06:11
Worst company ever I bought a domain with an email forward the forwarding doesn't work although.DON'T COME HERE OR YOU'D GET SCAMMED! HOVER I WILL SUE YOUread more
My registrar of choice for the past 10…
Reviewed on 2020-09-15T19:16:14
My registrar of choice for the past 10 years or so. No frills, but they don't go crazy with the upsellseither which I like.read more
Reviewed on 2020-09-05T15:49:44
The worst company ever with the worst customer support and the worst employee attitude towards customers.I have bought a domain, they requested that they need a phone-call verification, although I provided all my personal information to them. After a very long and frustrating arguments with their indifferent customer "support" team they said that I'm free to "go" to another hosting company. On top of that, they have bought a ".com" version of my domain name and sort of black-mailed me by sending an email to the ".org" extension and saying that if I needed the ".com" domain I can call them, I knew that because I checked the whois record and it was registered by them :) can you believe that? They are the worst fraudulent hosting company ever.read more