Review (August 2025)

Hotel search – find low-cost hotels easily worldwide. all ratings, photos and information in the hotel search from hrs.

250M

Estimated Revenue

620.71k

Website Visitors

1.9/5

Trustpilot Score

What do we know about HRS Group?

Estimated Revenue (2020)

$250M

Total Employees

980

Founded

1972

Industry

Information Technology And Services

Last Funding Date

Venture (Round not Specified) Apr 2013

Location

Cologne, Germany

About

HRS Group: Hotel search – find low-cost hotels easily worldwide. All ratings, photos and information in the hotel search from HRS.

Social Links

Alexa Ranking: 340596

What is HRS Group's Revenue?

HRS Group's estimated revenue for 2024 is $250M.

What does HRS Group do?

The HRS Group is a global tech company with a focus on business travel. HRS is one of the market leaders in the global business travel market, and in Europe one of the top three hotel portals. As an outsourcing provider for global corporations, the company simplifies the processes related to hotel stays and offers travel managers and the travelers themselves forward-looking solutions. Multinational corporations, business travelers and hotel partners benefit equally from the global network of the HRS Group. Founded in Cologne in 1972, the steadily expanding group of companies employs more than 1,500 people in more than 35 offices worldwide including Shanghai, Tokyo, Singapore, Paris, London, Warsaw, Mumbai, São Paulo, New York and Sydney. As a result, the HRS Group combines a global network with local market expertise. Further information can be found under www.HRS.de/presse Impressum: https://corporate.hrs.com/de/impressum

What are the monthly traffic metrics for Hrs?

6/mo Traffic Growth

24.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

621k

Time on Site

1.8Mins

Bounce Rate

43%

How fast is Hrs growing?

Hrs has grown by -28.4% in the last 6 months according to SimilarWeb.

How do people interact with Hrs?

Last month, Hrs received 621k visitors who spent an average of 1.8 minutes on the website and visited 3.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Hrs?

388.4k people (63%) visit Hrs directly. 198.3k (32%) people search for them in Google. Whereas, 2.3k (0%) discover Hrs through Facebook, Reddit, and YouTube. 4.2k (1%) visitors come from Hrs's email newsletters. Finally, 3.8k (0.6%) people come from affiliates and or paid referrals.

Who uses Hrs?

Hrs's top market is the Germany and they receive 273.6k (44.1%) people.
Then the 2nd is Poland with 67.4k (10.9%).
The 3rd is is Italy with 35.9k (5.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hrs's ads on Google?

Google Ads

Hrs.com | HRS | Hotel Reservation Service‎

https://www.hrs.com/web3/

Hotels at best online prices. Cancellation free of charge! The HRS Business Tariff. Multiple test winner. Cancel free until 6pm. HRS Price Assurance. Highly-rated hotels. More than 300.000 hotels. HRS - The Hotel Portal. Services: HRS price assurance, Own

Hrs.com | HRS | Hotel Reservation Service‎

http://www.hrs.com/?l=en_uk&currency=GBP&customerid=410736001&extcmp=PS-uk-7631-GoogleUK_Desktop_Brand&singleRooms=0&doubleRooms=1&adults=2&HBX_PK=Hrs.de&HBX_OU=50&gclid=EAIaIQobChMInMX5i9uN3QIV7RXTCh3jQQKJEAAYASAAEgK0qPD_BwE

Hotels at best online prices. Cancellation free of charge! More than 300.000 hotels. Highly-rated hotels. Multiple test winner. The HRS Business Tariff. HRS Price Assurance. HRS - The Hotel Portal. Cancel free until 6pm. Services: HRS price assurance, Own

The Hotel Portal - HRS‎

https://www.hrs.com/

Hotels at best online prices. Quick and safe hotel booking! HRS Price Assurance. Cancel free until 6pm. More than 300.000 hotels. Highly-rated hotels. HRS - The Hotel Portal. Multiple test winner. The HRS Business Tariff. Services: HRS price assurance, Ow

HRS | Hotel Reservation Service | hrs.com‎

http://www.hrs.com/?l=en_uk&currency=GBP&customerid=410736001&extcmp=PS-uk-7631-GoogleUK_Desktop_Brand&singleRooms=0&doubleRooms=1&adults=2&HBX_PK=H%20R%20S&HBX_OU=50

Hotels at best online prices. Cancellation free of charge! HRS Price Assurance · HRS - The Hotel Portal · The HRS Business Tariff · Multiple test winner Services: HRS price assurance, Own quality assurance, Cancellation till arrival

Hrs.com | HRS | Hotel Reservation Service‎

https://www.hrs.com/web3/

Hotels at best online prices. Cancellation free of charge! HRS Price Assurance. The HRS Business Tariff. HRS - The Hotel Portal. Highly-rated hotels. Cancel free until 6pm. Multiple test winner. More than 300.000 hotels. Services: HRS price assurance, Own

What do Hrs's customers say about them?

Review Score

1.9/5

Total Reviews

2045

Info

HRS - The Hotel Portal

[email protected]

+49 221 2077 600

Cologne

5 Star
20.0%
4 Star
10.0%
3 Star
5.0%
2 Star
0.0%
1 Star
65.0%
Read reviews that mention
Thu Nguyen

WARNING! STAY AWAY FROM HRS

Reviewed on 2021-02-25T21:05:00

WARNING! NEVER accept any bookings from HRS for Corporate accommodation if you are an accommodation provider.I am an Airbnb host. HRS corporate booked my entire house on behalf of Youi insurance in November 2020 to Feb 2021. The guests were drug addicts and absolutely trashed my house leaving a bill total estimated in excess of $39,000. HRS did not return my calls and emails for 2 weeks, and when I threatened to report them, they callec and simply denied responsibilities and washed their hands clean of any responsibilities. They passed the buck to their client Youi insurance, who of course refused to take any responsibilities. HRS then told me to go after Youi insurance and the guests myself as it's not their problem "they're only an agent". Yet, I don't have the details of either Youi contact person and the guests as HRS did not reveal to me. In a way, the model of HRS business is "we'll happily profiteer from your properties and businesses but if something bad happens, it's not our responsibilities because we're just the booking agent. You'll have to deal with the guests yourself, and we wouldn't care less about leaving you in the dark to protect our own business and you can foot the damages bill and deal with the hassles of chasing after HRS clients yourself if you want". What a perfect business model! HRS from the beginning lied about the "identity" of the guests staying at our place that they are "Youi employees on a business trip". In fact, the guests are NOT Youi employees on a "business trip". They are drug addicts, rude and have absolutely no respect for anybody. If this was a normal Airbnb request, I would have rejected the guests based on the rude manner they came across, but I didn't have a chance in this case to interact with the guests BEFORE the booking was confirmed. By then, it was too late. I thought I could trust a corporate booking through HRS. I was wrong and have to pay a DEAR price for it. I sincerely warn people and hotels to STAY AWAY from HRS and Airbnb corporate bookings. They're not worth your while it at all. Guests and HRS clients think they can hide behind the corporate veil to protect their identity and don't have to deal with the repercussions of the damages. This is unethical and corrupt at its worst.
read more
Tara

Again

Reviewed on 2021-02-07T18:52:52

It's a shame I can not score 0 for this service!! Again, we are a hotel who needs payments for a guest that stayed in our property.We have attempted to contact the guest / booker via email and by phone with no luck, HRS attempted to contact the guest / booker also several times with no success. I think it is appalling that HRS could not provide the card details for the booker as it was booked via your platform and a fax came through via your platform. Can this be escalated to a department that can help with this
read more
Paul Toner

It’s a shame I cannot give zero.

Reviewed on 2020-10-12T12:45:25

A shame I cannot give zero. We own a guest hotel and every time they book guests in they do not show and the credit card they supply to guarantee for the booking shows as invalid.We are living in tough time’s and a small business and can not afford to have this kind of behaviour as we could have sold these rooms. Please Avoid and please no generic reply. Pay your hoteliers and answer your emails.
read more
karen mary seed

Avoid this booking service- plenty more fish in the sea!

Reviewed on 2020-03-06T11:37:55

I booked on 30 Jan via "Ryanrooms", Ryanair's service. On arrival at 2330 on the 22 Feb,the hotel was closed for renovations. Ryanair said I had to deal with HRS; not their responsibility. HRS haven't even replied to my email.
read more
Martin Baxter

Incompetent and unprofessional. Zero stars.

Reviewed on 2020-02-14T06:19:06

The worst service I've ever had from any online booking service, avoid using this company at all costs.A "guaranteed" booking made in November was changed 3 months later to a hotel 16km away from the initial one. Why? "The original booking has no availability". After 3 months. No phone call, no apology, just a perfunctory e-mail. It took me 3 e-mails to cancel the new booking. Absolutely hopeless, a disgrace. Use a serious company instead. You have been warned.
read more
Enric Milà

Review from a hotel worker

Reviewed on 2019-12-22T02:45:39

I work in a hotel where some of the reservations are carried out by HRS. All I can say is that 99% of the reservations made by them are wrong,that is either the company name, the credit card does not work, the name of the guest is wrong, you name it. I don´t know if their workers are just lazy or what´s the problem with this platform, but it would doubtlessly be my last option if I were to make a reservation.
read more
Ashima Arora

Terrible Terrible Terrible!

Reviewed on 2019-06-06T15:24:54

Pathetic experience booking with them, that too for a corporate stay. A hotel which apparently wasrefundable turns out has a deadline for refund policy which was not stated anywhere while booking! I had to make several calls to them to modify my reservation but they were not helpful at all. Everytime I called, I was told they are waiting to hear from the hotel. Terrible Terrible experience. Stay away and never book through them!!!
read more
Welsh Wizzard

Useless!!!

Reviewed on 2019-05-05T16:02:16

Booked hotel through website for wedding however when we arrived at venue there was no record of our stay.Would never use again!
read more

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