Review (August 2025)

Hsbc, one of the largest banking and financial services institutions in the world, serves millions of customers through its four global businesses.

59.8B

Estimated Revenue

4M

Website Visitors

1.4/5

Trustpilot Score

What do we know about HSBC?

Estimated Revenue (2020)

$59.8B

Total Employees

202000

Founded

1865

Industry

Financial Services

About

HSBC: Discover how HSBC Private banking provides business owners, principals and their families with the capabilities to grow, manage and preserve their wealth for the future.

Social Links

Alexa Ranking: 3002

What is HSBC's Revenue?

HSBC's estimated revenue for 2024 is $59.8B.

What does HSBC do?

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world's biggest companies and governments. Our network covers 64 countries and territories, and we're here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, Paris and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

What are the monthly traffic metrics for Hsbc?

6/mo Traffic Growth

-3.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

3.9Mins

Bounce Rate

36%

How fast is Hsbc growing?

Hsbc has grown by -4.1% in the last 6 months according to SimilarWeb.

How do people interact with Hsbc?

Last month, Hsbc received 4M visitors who spent an average of 3.9 minutes on the website and visited 6.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Hsbc?

2.1M people (52%) visit Hsbc directly. 1.3M (31%) people search for them in Google. Whereas, 43.8k (1%) discover Hsbc through Facebook, Reddit, and YouTube. 144.1k (4%) visitors come from Hsbc's email newsletters. Finally, 61.7k (1.5%) people come from affiliates and or paid referrals.

Who uses Hsbc?

Hsbc's top market is the United States and they receive 2.2M (54.0%) people.
Then the 2nd is United Kingdom with 479.4k (12.0%).
The 3rd is is Hong Kong with 223.7k (5.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Hsbc's ads on Google?

Google Ads

Get A $750 Welcome Deposit | Don’t Wait, Offer Ends Soon‎

https://www.us.hsbc.com/checking-accounts/campaigns/offers/

Open A New Premier Checking Account With Qualifying Activities. Get Started Now. Access Online Tools. Mobile Banking. Referral Earnings. Global Transfers. Convenient Banking. Global Support. Mobile Solutions. Preferential Rates. Financial Guidance. 252 Be

HSBC Checking Accounts | Limited Time Offer | HSBC.com‎

https://www.us.hsbc.com/checking-accounts/offer-2018/

Eligible New Customers Get Up To A $750 Welcome Deposit. Learn More & Apply Now. Types: Choice Checking, Advance Checking, Premier Checking Steps: Apply Online, Choose The Account

Get $750 Welcome Deposit Bonus | No Direct Deposit Required‎

https://www.us.hsbc.com/checking-accounts/campaigns/offers/

Open A New Premier Checking Account With Qualifying Activities. Get Started Now. Convenient banking. Global support. Access online tools. Financial guidance. 252 Bedford Ave, Brooklyn, NY‎ - ‎Open today · 9:00 AM – 5:00 PM Friday 9:00 AM – 5:00 PM Saturda

Get $750 Welcome Deposit Bonus | No Direct Deposit Required‎

https://www.us.hsbc.com/checking-accounts/campaigns/offers/

Open A New Premier Checking Account With Qualifying Activities. Get Started Now. Convenient banking. Financial guidance. Global support. Access online tools. 252 Bedford Ave, Brooklyn, NY‎ - ‎Open today · 9:00 AM – 5:00 PM Tuesday 9:00 AM – 5:00 PM Wednes

Get A $350 Welcome Deposit | Don’t Wait, Offer Ends Soon | HSBC.com‎

https://www.us.hsbc.com/checking-accounts/campaigns/offer-2018/

with Qualifying Activities. Banking with Your Needs In Mind. Apply Online Now. Convenient banking. Global support. Access online tools. Financial guidance. Types: Choice Checking, Advance Checking, Premier Checking.

What do Hsbc's customers say about them?

Review Score

1.4/5

Total Reviews

627

Info

HSBC
5 Star
0.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
A.SH

Mortage Approval Experience

Reviewed on 2021-05-01T15:34:32

I found the score review for HSBC bank online 1 or 2 stars all over the places online and still tried them with hope.I can tell you now that is been the worst bank I have ever dealt with. Their knowledge and response time is terrible. Call centre sucks. I had an experience with a branch manager who was nice but had no power to tell me why HSBC bank can takes 10 business days to approve my mortage. I can tell you to not be fooled by their low rates or incentives they may offer cause it’s not worth the hassle and stress to do business with them.
read more
Alan Jackson

Appalling and don't deserve one star

Reviewed on 2021-04-28T13:00:19

Appalling and don't deserve one star. Useless chat bot that tries to con you into thinking that someone cares.Customer service is zero and their systems and procedures are useless. Don't bank with this outfit under any circumstances, I'm closing all of my accounts with them.
read more
Mr Blowers

Getting worse all the time.

Reviewed on 2021-04-28T10:30:05

I have been with Midland Bank/HSBC for 54 years and have noted a general decline in customer service over the last 5 years or so.I have been accused of being a US citizen (I was born in the UK) and grassed up to US Federal Tax bureau who went about claiming back tax from someone who was, is and never will be American. Todays fiasco was asking for a copy of my bank statements to be certified. It wasn't until I told them it was the Home Office that I got action, even so begrudgingly. Customers are the life blood of every commercial institution, even banks. If they choose to forget or abandon customer service then they deserve to lose their customers and go out of business.
read more
Carl Atkins

Worlds slowest Bank overcharged me £350…

Reviewed on 2021-04-28T09:42:55

Worlds slowest Bank overcharged me £350 sent me a cheque and now have to wait 28 working days for my money,absolute jokers ? when you want peoples money you just grab it not so quick giving it back though! And staff are useless
read more
Mr Tony Saw

Bank Incompetence.

Reviewed on 2021-04-28T07:21:59

Bank Incompetence. This bank is probably the worst in UK. The level of incompetence is over whelmingand the time spent waiting for them to reply to calls can be in excess of 35 minutes. There must be better retail banks in UK.
read more
David Edwards

Absolutely appalling service

Reviewed on 2021-04-27T19:04:09

Absolutely appalling service, recently changed phone, and could not log into banking so I called there help line and got put through to a call centre,sounded like it was in India, could hardly understand the lady and was on the phone for 55 minutes, problem still not resolved. Please avoid.
read more
Lizzy

Difficult process

Reviewed on 2021-04-27T18:59:23

Great, used them for years. Difficult processes though.
Chris Lee

Don’t even deserve one star absolutely…

Reviewed on 2021-04-22T05:29:39

Don’t even deserve one star absolutely appalling service 2hrs on the phone to a call Centre in Indiawith a simple problem & still not resolved due to there lack of knowledge not fit for purpose if your thinking of banking with HSBC my advice would be don’t. BE WARNED!
read more

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