Review (August 2025)
Check the offers of cheap flights from the united states to more than 300 iberia destinations in spain, europe, america and asia, and reserve it at the best price
10M
Estimated Revenue
7.6M
Website Visitors
1.3/5
Trustpilot Score
What do we know about Iberia?
Estimated Revenue (2020)
$10M
Total Employees
7600
Founded
1927
Industry
Airlines Aviation
Location
Madrid, Spain
About
Iberia: Check the offers of cheap flights from the United States to more than 300 Iberia destinations in Spain, Europe, America and Asia, and reserve it at the best price
What is Iberia's Revenue?
Iberia's estimated revenue for 2024 is $10M.
What does Iberia do?
Iberia es el primer grupo de transporte aéreo en España y la compañía líder en el mercado Europa-América Latina, con la mayor oferta de destinos y frecuencias. Forma parte del Grupo IAG, junto con British Airways, considerado el tercero de Europa y el sexto del mundo en términos de facturación. Iberia es, asimismo, miembro fundador de oneworld, alianza de aerolíneas que abarca todo el planeta, que ofrece a los clientes alrededor de 700 destinos con las mejores conexiones. Iberia es un empleador que ofrece igualdad de oportunidades. //// Iberia is the leading air transport group in Spain. With the largest range of destinations and frequencies, it is also the Europe-Latin America market leader. Iberia is part of the IAG Group, along with British Airways, considered the third in Europe and the sixth in the world in terms of revenue. Iberia is also a founding member of oneworld, an alliance of airlines that covers the entire planet, offering customers around 700 destinations with the best connections. Iberia is an equal opportunity employer.
What are the monthly traffic metrics for Iberia?
6/mo Traffic Growth
76.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
8M
Time on Site
6.1Mins
Pages per Visit
4.0
Bounce Rate
36%
How fast is Iberia growing?
Iberia has grown by -51.7% in the last 6 months according to SimilarWeb.
How do people interact with Iberia?
Last month, Iberia received 8M visitors who spent an average of 6.1 minutes on the website and visited 4.0 different pages per session. Overall, 36% of people bounce on the first visit.
How do people find Iberia?
3M people (40%) visit Iberia directly. 4M (53%) people search for them in Google. Whereas, 71.1k (1%) discover Iberia through Facebook, Reddit, and YouTube. 177.3k (2%) visitors come from Iberia's email newsletters. Finally, 112.5k (1.5%) people come from affiliates and or paid referrals.
Who uses Iberia?
Iberia's top market is the Spain and they receive 3.7M (48.3%) people.Then the 2nd is United States with 526.5k (6.9%).The 3rd is is Argentina with 376.6k (5.0%).
Traffic Growth (last 6 months)
What are Iberia's ads on Google?
Google Ads
iberia.com - Iberia Airline
http://www.iberia.com/us/
Fly to Worldwide Destinations. Book Today at Iberia.com Check in 2 bags to LATAM · Save Booking Flight+Hotel · Number One in Punctuality Highlights: Onboard Menu, Wi-Fi And GSM…
Iberia Airways - Official Website
https://www.iberia.com/us/
Safety and Quality: Your Way is Our Way. Book Your Flight Online. We're doing everything we can to ensure that you can travel more safely than ever. Save Booking Flight+Hotel. Check in 2 bags to LATAM. Amenities: Wifi on board, Flight + Hotel, Flight + Car.
Iberia.com - Iberia
https://www.iberia.com/us/
Flights to Over 300 Destinations. Book Your Flights at Iberia.com
Iberia.com | Iberia | Official Website
https://www.iberia.com/us/
Safety, Quality, Punctuality: Your Way is Our Way. Book Your Flight Online. Amenities: Wifi on board, Flight + Hotel, Flight + Car Services: Online Check-in, Get Avios and fly, Group bookings
Iberia Flight
https://www.iberia.com/us/
Iberia, Number One in Punctuality. Book Today at Iberia.com!
What do Iberia's customers say about them?
Review Score
1.3/5
Total Reviews
168
Info
Iberia5 Star
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4 Star
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0.0%
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1 Star
100.0%
Read reviews that mention
tashuhka
Poor site and customer service
Reviewed on 2021-05-22T14:57:43
I spent one hour trying to book a flight (in the year 2021). The site has a slow response and poor usability.In addition, the flows have so many errors. For example:
- updating my name requires to send several pdfs via email. After 4 years, this is not yet resolved
- The site gives an error if the name is longer than 35 characters!?
- If the site crashes (and for sure it will crash) after selecting the seats but before paying, the seats became unavailable for hours.
Anyway, after a long time fighting with the site, I called customer service. The operator was rude and inpatient. This person didn't put any effort on trying to understand the issue and kept on giving wrong recommendations (I doubt this person understands the processes of Iberia). After arriving to a dead end, I asked this person to talk with the supervisor or other operator, then this person hangs up the phone. When I tried to call again, they just hang up without saying anything. I tried 5 additional times in Spanish and English: they just hang up the phone on customers needing help.
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Paul Denham
Customerless service
Reviewed on 2021-05-22T12:16:34
I can sympathise with the other very negative reviews; I have done BA/Iberia London to Madrid many times,the flights are ok, but Iberia customer services are abysmal.
Poor English, not telling the truth, argumentative and cutting the phone off (when you can get through) are descriptions that come to mind. Just recently after 8 calls I was given a voucher for my friend (we were on the same flight next month that was cancelled with an unacceptable alternative of 3 hours earlier) . But my voucher has not come and is referred but should have been here several days ago. My friend's voucher was promised for 14 months use (ie until July 2022) but it actually says valid until 16 May 2022 with flights having to be used by 23 March 2022, work that one out! And when you raise it on the phone you just get dribble, evasions, or falsehoods. Useless, useless useless. If you must use that route try BA website instead, you would not think they are in essence the same company!
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Nataly
The worst service.
Reviewed on 2021-05-21T14:40:40
The worst service.
I bought a flight 3 months in advanced and they cancelled without any reason.
What's the point in offering flights if they can cancel them 3 months earlier?
Also,worst customer service ever. Didn't manage to contact anybody apart from a bot.
Avoid this company.
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Dmytro Lakh
The worst service, they don't care about your papers
Reviewed on 2021-05-04T02:24:39
The worst service, my girlfriend was going to visit me in Germany, she got a visa from German embassy in Quito,she had all the papers required by German and Spanish foreign ministries (relationship declarations, invitation later, PCR tests, copy of german papers...). She was the first in the line to the lagguage drop, and they told her that they need a confirmation from German side (Dusseldorf airport) and gave her wrong email of Dusseldorf airport police, I had to call Dusseldorf airport police at night (Big thanks to them) and got the requested permission and resent it to their email. But they didn't allow her to board anyway, they just said that she doesn't have all necessary documents, but didn't mention which paper did she miss. Super disappointing...! Do not use this airline
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Jonty Condrup FGA DGA
Iberia is a disgrace
Reviewed on 2021-04-30T21:21:04
Iberia is a disgrace. They cancelled a flight then offered Panama as a routing despite being on the UK Gov RED LIST meaning the need for hotel quarantine costing £1800.I called there 24hr customer services number 50 times and got through eventually but now they want to charge to change the flight. They refuse to say where their customers services is based but they speak poor English. A DREADFUL service!!!
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Ma Rion
impossible to change flights
Reviewed on 2021-04-28T20:06:41
Trying to reach the customer service hotline for days now to change flights. They just hang up on us and tell us to call later.No other way to change flights although we made sure that flight change was possible before purchasing the tickets. Seems like we are going to loose our flight completely. Worst customer service hotline I have ever come across and I travel a lot.
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c aymerich
LOOKS LIKE THERE IS NOT WILL OF COMMUNICATION
Reviewed on 2021-04-20T09:52:54
I don’t want a voucher but require a refund. I have spent too much time waiting on the phone to theirCustomer Services department and there is no email address for their CS department.
(CODE NK8KY)
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Malcolm
They changed the departure times and I can’t get a refund
Reviewed on 2021-04-04T17:24:34
Just throwing this out there that someone may possibly had the same experience and give me advice.Booked a flight to Madrid some months back with Iberia Express and was due to fly out in June. They changed to return times that was not suitable to me.
I don’t want a voucher but require a refund. I have spent too much time waiting on the phone to their Customer Services department and there is no email address for their CS department. To go online to file a complaint they need a ticket number but I don’t have one yet unless I accepted the changed flight time.
Resolver also needs a ticket number to start the complaint process.
Chargeback on the credit card need proof that I have logged a complaint with the airline and that I have pursued all avenues of enquiries but this is proving difficult.
Any (polite and reasonable) suggestions.
read more
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