Review (August 2025)

Home to ithemes security pro and backupbuddy, ithemes is your one-stop-shop for premium wordpress tools, since 2008.

6M

Estimated Revenue

318.31k

Website Visitors

2.5/5

Trustpilot Score

What do we know about iThemes?

Estimated Revenue (2020)

$6M

Total Employees

21

Founded

2008

Industry

Information Technology And Services

Location

Edmond, United States

About

iThemes: iThemes, home to BackupBuddy, is your one-stop shop for premium WordPress plugins to help you build & protect your online WP work, since 2008.

Social Links

Alexa Ranking: 33034

What is iThemes's Revenue?

iThemes's estimated revenue for 2024 is $6M.

What does iThemes do?

iThemes is one of the leaders in producing high-quality premium WordPress plugins for all. Simply put, we love WordPress, the open source software that runs our designs. We believe WP is an outstanding content management system that can both put your business on the Web map ... and help you easily maintain your blog and websites. Our goal is to make people's lives awesome.

What are the monthly traffic metrics for Ithemes?

6/mo Traffic Growth

-21.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

318k

Time on Site

1.7Mins

Bounce Rate

66%

How fast is Ithemes growing?

Ithemes has grown by -7.7% in the last 6 months according to SimilarWeb.

How do people interact with Ithemes?

Last month, Ithemes received 318k visitors who spent an average of 1.7 minutes on the website and visited 2.0 different pages per session. Overall, 66% of people bounce on the first visit.

How do people find Ithemes?

128.8k people (40%) visit Ithemes directly. 125.3k (39%) people search for them in Google. Whereas, 4.2k (1%) discover Ithemes through Facebook, Reddit, and YouTube. 3k (1%) visitors come from Ithemes's email newsletters. Finally, 25.3k (7.9%) people come from affiliates and or paid referrals.

Who uses Ithemes?

Ithemes's top market is the United States and they receive 98.1k (30.8%) people.
Then the 2nd is Netherlands with 17.8k (5.6%).
The 3rd is is France with 14.3k (4.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Ithemes's ads on Google?

Google Ads

BackupBuddy by IThemes - Backup - ReStore - Move

https://ithemes.com/publishing/10-features-consider-choosing-wordpress-backup-plugin/

A Reliable Backup Strategy. BackupBuddy has Protected Half a Million Sites Since 2010. Your one-stop shop for WordPress themes, plugins and training. File Change Detection. 404 Detection. Away Mode. Strong PW Enforcement. Database Backups. Brute Force Protection.

BackupBuddy by IThemes - WordPress Backup Plugin

https://ithemes.com/backupbuddy/

Learn About the 10 Must-Have Features for a Backup Plugin from the Backup Plugin Experts. A Reliable Backup Strategy. BackupBuddy has Protected Half a Million Sites Since 2010. Away Mode. Brute Force Protection. 404 Detection. Strong PW Enforcement.

iThemes Sync for WP - Updates + Management Made Easy

https://ithemes.com/sync/

Manage Multiple WP Sites From One Dashboard. Save Time and Hassle. Database Backups. File Change Detection. Strong PW Enforcement. Brute Force Protection. 404 Detection. Away Mode. Services: WP Brute Force Protection, File Change Detection, 404 Detection.

iThemes Security Pro - Secure & Protect Your WP Site

https://ithemes.com/security/

Keep The Bad Guys Out Of Your WP Site & Get Peace Of Mind. Buy Your License Now! Unlimited Sites. Services: Gold License, Freelancer License, Blogger License.

BackupBuddy by IThemes - WP Backup Plugin

https://ithemes.com/backupbuddy/

Learn About the 10 Must-Have Features for a Backup Plugin from the Backup Plugin Experts. A Reliable Backup Strategy. BackupBuddy has Protected Half a Million Sites Since 2010. 404 Detection. Away Mode. Database Backups. Strong PW Enforcement.

What do Ithemes's customers say about them?

Review Score

2.5/5

Total Reviews

7

Info

iThemes
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
28.6%
1 Star
71.4%
Read reviews that mention
Linda

Restrict content pro service is non-existent

Reviewed on 2021-04-02T23:05:34

Restrict content pro...since they went under the ithemes umbrella, there is absolutely no service. None.I can't even get them to respond to a request to upgrade my service. It's a shame, because I like the plugin.
read more
SoCal Jody

Do not buy iThemes Restrict Content Pro

Reviewed on 2020-10-29T22:36:31

Do not buy their products. Support is non-existent! And products do not operate correctly with Word Press website.You will be sorry . . .
read more
Santiago

Beware! Their Support Team is Negligent!

Reviewed on 2020-06-03T17:11:37

I've had service with this company for less than 48 hours... And I had to deactivate their plug-in after I was booted off of my own WordPress dashboard.After submitting several support tickets (each regarding a different matter), a member of their support team (her name is Rebecca Diamond) consolidated all of the support tickets into one, and left all support requests unanswered. Would you want to do business with a company that treats their customers like this? I don't. I've disputed the charge with my credit card company.
read more
Rachna Thakur

Really not happy with unfair price…

Reviewed on 2020-05-04T22:25:35

Really not happy with unfair price charged from automatic renewal. According to website price should be $89 but when I checked my PayPal account it's £196 billing amount Really frustrated,Sent email for refund lets see what will happen, I will update my feedback soon
read more
Sidney

Gold Version - support needs significant improvement

Reviewed on 2020-01-14T09:21:26

I purchased the gold version of itheme's backup plugin backupbuddy, generally the backup plugin does work,though you do have to tinker with some of the settings. Be aware though it can be very resource intensive on your site. As for their support, generally they try to deflect issues back to the customer. I recently opened an issue and as I was away for a few weeks, they had close this issue. So I have to again wast time opening another new request, which is that they removed functionality between releases and I had to spend the entire morning documenting where they removed functionality - rather than trusting the customer.
read more
Philip Hadlow

Spam email

Reviewed on 2020-01-09T08:45:54

I had an email from this so-called company on 8/1/2020, telling me that my website been hacked. When you look into this email even more.It's not that this is the case. This is a spam email from a company who use scare tactics to try and get people to sign up to their service Avoid them at all costs, especially as they are not contactable by phone that hide behind emails and websites, the hiding place of the typing people who run businesses who are not accountable
read more
Kim Raufort

a lot of bugs - and no refund

Reviewed on 2016-06-26T12:24:42

i purchased the gold version of itheme's backup plugin backupbuddy, according to their website everything is easy to set up.- however this is not the case. i have almost 20 years of web development experience, and tried the backup plugin on 3 different wordpress sites, in all cases, there was alot of problems, and i had to contact the costumer service. i finally gave up, and found another plugin that worked out of the box. - ithemes refused to give me a refund...
read more

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