Review (August 2025)
As a world-class luxury group, kering promotes a modern and sustainable luxury at the service of creation that translates into unique and authentic experiences.
16.42B
Estimated Revenue
321.38k
Website Visitors
2.8/5
Trustpilot Score
What do we know about Kering?
Estimated Revenue (2020)
$16.42B
Total Employees
27000
Founded
1962
Industry
Luxury Goods Jewelry
Location
Paris, France
About
Kering: As a world-class Luxury group, Kering promotes a modern and sustainable luxury at the service of creation that translates into unique and authentic experiences.
What is Kering's Revenue?
Kering's estimated revenue for 2024 is $16.42B.
What does Kering do?
Kering is a global Luxury group with world-renowned Houses in fashion, leather goods, jewelry and watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. Kering places creativity and diversity at the heart of its strategy, which empowers its Houses to surpass limits in their creative expression, tap into collective intelligence and craft tomorrow's Luxury in the most sustainable and responsible way. We dare to push limits by cultivating our talent, promoting diversity and inclusion, sponsoring a culture of excellence and entrepreneurship, and supporting each employee to reach their full potential. Our long-standing commitment to sustainable development is central to our company culture and strategy; we set ambitious goals in terms of social and environmental responsibility and we do everything in our power to attain them; we share our advances to encourage better practices and new standards across our sector; and globally we work to defend the dignity of women.
What are the monthly traffic metrics for Kering?
6/mo Traffic Growth
26.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
321k
Time on Site
1.7Mins
Pages per Visit
4.0
Bounce Rate
48%
How fast is Kering growing?
Kering has grown by -24.1% in the last 6 months according to SimilarWeb.
How do people interact with Kering?
Last month, Kering received 321k visitors who spent an average of 1.7 minutes on the website and visited 4.0 different pages per session. Overall, 48% of people bounce on the first visit.
How do people find Kering?
83.8k people (26%) visit Kering directly. 187k (58%) people search for them in Google. Whereas, 4k (1%) discover Kering through Facebook, Reddit, and YouTube. 2.1k (1%) visitors come from Kering's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.
Who uses Kering?
Kering's top market is the Italy and they receive 65.8k (20.5%) people.Then the 2nd is France with 64.5k (20.1%).The 3rd is is United States with 60.1k (18.7%).
Traffic Growth (last 6 months)
What do Kering's customers say about them?
Review Score
2.8/5
Total Reviews
3
Info
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Read reviews that mention
NT
I am a VC ‘Expert Seller’- Beware: No Customer Service, No Accountability
Reviewed on 2021-04-26T02:18:51
I have been an expert seller at Vestaire Collective for many years. Recently it has become unbearable to sell on this platform- once I finally receive payments for my sold items (if I ever do!)I will delete my account. It’s decent if you are a buyer. However as a seller it’s awful. Platforms like the RealReal and Vinted are far superior because they take accountability when things go wrong, they issue buyer protection, and customer service is prompt and accessible- plus there is no (exorbitant) fee to list!
Here are only some of the issues w/ VC:
#1. The worst part is getting paid or getting a refund. 8/10 times, the shipping carrier they provide is incompetent: the package is ‘lost’ in transit or cannot be delivered after contacting UPS numerous times! This often goes on for several months. During that time you have to wait. VC takes no responsibility for the loss of a shipped item. They do not update you or notify you if your package is delivered. VC customer service is nonexistent. You are forced to use a “chat” service to ask for help or claim a problem has arisen, and they often will claim that they “don’t have the necessary clearance to give additional information”. Then you must wait within 48 hrs for an email. This email ‘update’ will never arrive.
#2. If you are lucky enough to have your package delivered to a buyer (and have remained patient during a 2+ week limbo period where the buyer forgets to pick it up + 72 hrs where the buyer can claim there’s a ‘problem’), you may or may not receive your money! You are lucky if you receive an email! In that case you have to go back to a chat room and ask them what’s going on! And most of the time they don’t know!
#3 As a Seller, you are penalized and your ranking/visibility on the site is deducted if you don’t ship within 1-2 days. Sometimes life happens- but if you send just one package later than 48hrs, you are penalized. But if the buyer takes 3 weeks to pick up said package, there are no repercussions.
#4 Commission: Some items are not worth listing. If the item is 20€ , you make less than 5€. They take huge cuts, and you can be banned from communicating this fact with buyers. They censor any information you try to provide to buyers to make a sale. And you get no customer service for that commission rate. So you feel perpetually scammed.
#5 Listing: They want all the photos on a white backdrop. Fine. But often it depends on the day or the person reviewing your submission that allows something to be uploaded. I have submitted the same item with the same photos only days apart after having it rejected the first time, and the second time it is accepted and put on the site. They can arbitrarily reject your submission for a million different reasons: they claim the price you set is too high, the photos are not good enough, or they give no explanation at all. In the meantime all the work you put into that submission is erased and lost, and you must start again.
Overall it’s a frustrating, unjust and honestly an incompetent platform. I have sold on Poshmark, Depop, Mercari, Vinted, etc and this platform is enormously more flawed than the rest. So many illogical issues that actually reduce the number of sales. They are making bundles doing nothing and treating secondhand sellers like trash.
I also know many people who have purchased designer items for thousands of dollars who later discovered (after taking the item into the designer headquarters for review) that they have been scammed and the items are not authentic - this is after the item was “reviewed” and “verified by our ‘team’” as VC loves to claim with unwarranted authority. Would like to know who their ‘Team’ is comprised of. They seem to be as unreliable and ditzy as they come.
I am hoping that Kering will take these complaints into account and improve VC.
My advice would be to only buy here if you are looking for something very specific and are already familiar with a brand so that you know what is real. Otherwise beware!
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johan cyber
This review is not about Kering as a…
Reviewed on 2021-04-04T10:14:21
This review is not about Kering as a whole, but specifically about Vestiaire Collective which Kering invested in.In dealing with VC as both a seller and buyer for many years, lately I'm noticing a steep decline in their customer service, dishonest behaviour, charging more commission than publicised on their own guides, pretending to 'look into discrepancies' when they do nothing.
From my observation and experience some truly unique pieces 'disappeared' during shipping, then VC cancels the shipment while by contacting the seller directly they confirm that the piece had been shipped..leading to my suspicion of VC staff internal dealing.
VC as a platform is a useful tool to find unique/good pieces, it's unfortunate to see the management level at VC dragging down the platform which I think leaves room for Kering to improve on to make their investment worthwhile.
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KS
Kering group is disappointed.
Reviewed on 2021-03-09T23:10:10
Kering group, would you mind telling your company stop scamming people? I am so sick of their game of revenge.M. Bittner teach the employee revenge on people who dare to complaint, silent the client by revenge. What kind of sick mind is that!?
read more
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