Review (August 2025)

Shop kiehl’s skincare, hair products, body & men's products. personalize your skincare routine with gentle, yet potent solutions for healthy-looking skin.

19M

Estimated Revenue

3.11M

Website Visitors

1.6/5

Trustpilot Score

What do we know about Kiehl's Since 1851?

Estimated Revenue (2020)

$19M

Total Employees

460

Founded

1851

Industry

Cosmetics

Location

New York, United States

About

Kiehl's Since 1851: Shop Kiehl’s skincare, hair products, body & men's products. Personalize your skincare routine with gentle, yet potent solutions for healthy-looking skin.

Social Links

Alexa Ranking: 32054

What is Kiehl's Since 1851's Revenue?

Kiehl's Since 1851's estimated revenue for 2024 is $19M.

What does Kiehl's Since 1851 do?

Kiehl's was founded as an old-world apothecary in New York's East Village neighborhood over 150 years ago. Its unique and extensive background represents a blend of cosmetic, pharmaceutical, herbal, a

What are the monthly traffic metrics for Kiehls?

6/mo Traffic Growth

17.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

3.1Mins

Bounce Rate

54%

How fast is Kiehls growing?

Kiehls has grown by -48.2% in the last 6 months according to SimilarWeb.

How do people interact with Kiehls?

Last month, Kiehls received 3M visitors who spent an average of 3.1 minutes on the website and visited 3.0 different pages per session. Overall, 54% of people bounce on the first visit.

How do people find Kiehls?

1.4M people (46%) visit Kiehls directly. 1.2M (38%) people search for them in Google. Whereas, 89.8k (3%) discover Kiehls through Facebook, Reddit, and YouTube. 11.1k (0%) visitors come from Kiehls's email newsletters. Finally, 337.5k (10.8%) people come from affiliates and or paid referrals.

Who uses Kiehls?

Kiehls's top market is the United States and they receive 2.7M (87.5%) people.
Then the 2nd is United Kingdom with 31.7k (1.0%).
The 3rd is is Canada with 25.9k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Kiehls's ads on Google?

Google Ads

Kiehls.com - Kiehl's Since 1851® - Shop Online Today

https://www.kiehls.com/skincare/all-skincare-products/

Kiehl's Offers a Wide Range Of Skincare Products For All Skin Types & Concerns. Discover Healthy-Looking Skin With Formulas Powered By Nature and Science. Live Chat with a KCR. Award Winning Skincare. Skin Routine Finder. Free Samples with Orders.

Kiehl's Since 1851® Official - Use Code: DELUXE - kiehls.com‎

https://www.kiehls.com/offers?cm_mmc=cpc-_-googleSearchBrand-_-Kiehls%20Brand%20-%20Ph_Brand%20-%20TM-_-kw:%20kiehl's

Receive 4 Deluxe Samples of Your Choice with Any $65+ Purchase. Offer Ends Soon! Skin Routine Finder · Award Winning Skincare · Live Chat with a KCR · Kiehl's Spa 1851 Brands: Ultra Facial, Creme de Corps, Midnight Recovery, Clearly Corrective, Facial Fue

Kiehl's Since 1851® Official - Complimentary Shipping

https://www.kiehls.com/skincare/view-all-skincare/

Enjoy Complimentary Shipping, Plus 3 Free Samples with Any $50+ Purchase. Live Chat with a KCR. Award Winning Skincare. Free Samples with Orders. Skin Routine Finder. Brands: Ultra Facial, Creme de Corps, Midnight Recovery, Clearly Corrective, Facial Fuel.

Kiehl's Since 1851® | Face Moisturizers | kiehls.com‎

https://www.kiehls.com/skincare/moisturizers/

Find Your Perfect Moisturizer! From Dry Skin to Anti-Aging, Shop Now. Kiehl's Spa 1851.

Kiehl's Since 1851® - Moisturizer For Face - kiehls.com‎

https://www.kiehls.com/ultra-facial-cream-routine

24-hour Daily Face Moisturizer That Hydrates Skin and Leaves it Softer. Award Winning Skincare · Skin Routine Finder · Free Samples with Orders · Kiehl's Spa 1851

What do Kiehls's customers say about them?

Review Score

1.6/5

Total Reviews

260

Info

Kiehl's
5 Star
20.0%
4 Star
10.0%
3 Star
0.0%
2 Star
0.0%
1 Star
70.0%
Read reviews that mention
SuzyLee lee

I was worried about the shipping after…

Reviewed on 2021-04-23T15:12:43

I was worried about the shipping after reading the other reviews but i got my package 3 days after I made the order.I am in canada so it might be a bit different than in U.S. this was written during the coronavirus.
read more
Marc Bell

Why is it called CUSTOMER SERVICE?

Reviewed on 2021-04-18T18:32:47

This product was referred to me by my esthetician. I bought $170 worth of products and I can see and feel a huge difference in my face.A few months later I decided to repurchase the same products to replenish my stash even though I have quite a few more months of product left. 2 days after making the purchase I discount email of 25% came through my email. I called the customer service line and was told they could not apply the discount to my order that I would have to return the shipment and reorder. Why?!!??!!! I asked for a supervisor and told none were available but they could have someone call me back within 3-5 days. Why!?!! Of course no one ever called me back so I am be searching for a new product. Service is paramount in my opinion...products are plentiful.
read more
Imond Goodhart

Blooming Experience

Reviewed on 2021-04-15T17:01:07

Was strolling through the airport and saw their store. Was skeptical to use at first but received great service from the representative and fell in love with the Ultra Facial Toner and the exfoliator.Thanks for the help! -A happy customer.
read more
DANIELS FIONA

No refund as promised

Reviewed on 2021-04-10T09:40:54

So after weeks of pushing them for a refund a supervisor calls. No real interest in my reaction and promised a refund,except it’s not arrived in my bank account and sufficient time given. BAD is what their service really is and this adverse review rating fully deserved, back onto them ?
read more
M.Nel.M.

Even tho they aren't my brand of…

Reviewed on 2021-03-28T21:37:56

Even tho they aren't my brand of choise, i have used it before and they are quite good. The oils are of fast absortion making the hairs really soft over time.The only reason i switched brands is because i prefer the smell of my new one (and also i do some of my own)... but Kielhl's doesn't lack behind quality wise.
read more
Raya Popov

i am really happy about all the…

Reviewed on 2021-03-16T12:11:59

i am really happy about all the products of this brand, been using them over 2 years now...my skin is very sensitive so its important that the ingredients used are quality high
read more
Mia

No one replies Emails!

Reviewed on 2021-03-15T04:55:32

No one replies Emails! I had an issue with one of the products causing my skin to feel tingling and burning sensation to the point my skin became red.So I emailed in twice, one week apart and its been a month and no replies. Why would I waste my time going in store when no one can email me back??? What's funny is I initially wanted to purchase another product but the sales person told me to get a different one. So I bet my skin wouldn't be reacting like this if I just followed my own decision instead of listening to their advice. I know because I tried the sample for the one I wanted. Ugh expensive high end products but no customer service.
read more
Elnaz Abdi

I have never received what kiehl's has promised!

Reviewed on 2021-03-11T23:33:48

I love their product and I am a loyal customer for years. However, I have ordered midnight recovery oil on of 24th February which supposed to come with a vacation size cream(as deal has promised).I recived my order (reacovery oil) but not the vacation size (ever). I have called 3 times and I have never received the produced as they promised neither any confirmation e-mail. I am very upset with it. It is not the way you treat old and loyal costumer!
read more

Chegg

Save $$ on textbooks. rent, buy or sell your books today and get 24/7 homework help when you need it with chegg study and chegg tutors.... More

Category

Science and Education

Monthly Traffic

65.26M

0.41%

Ad Spend

$274.45k

Tommybahama

Now shipping internationally | tommybahama.com... More

Category

Lifestyle

Monthly Traffic

714.64k

88.13%

Ad Spend

$78.42k

Personio

Personio is a holistic hr software for companies from 10 - 2,000 employees. no hoops, no hype, just great hr. learn more today.... More

Category

Jobs and Career

Monthly Traffic

59.71k

590.00%

Ad Spend

$41.88k