Review (September 2024)
Looking to get online? whether you need a website, hosting, or just a domain name, we've got the right solution for you‚ at the right price. get started now!
7M
Estimated Revenue
248.19k
Website Visitors
4.1/5
Trustpilot Score
What do we know about LCN.com?
Estimated Revenue (2020)
$7M
Total Employees
10
Founded
2000
Industry
Internet
Location
Stevenage, United Kingdom
About
LCN.com: Looking to get online? We make it easy to bring your idea to life. Whether you need a website, hosting, or just a domain name, we've got the right solution for you‚ at the right price. If you're not sure what you need, just contact our UK-based support team on 0345 363 3637.
What is LCN.com's Revenue?
LCN.com's estimated revenue for 2023 is $7M.
What does LCN.com do?
LCN.com is one of the largest UK web hosting providers. Established in 2000, we host over 350,000 sites for 180,000 satisfied customers. We are directly affiliated to both ICANN (the official registrar of global domain names) and Nominet (the registry for .UK domain names), and are only one of a dozen UK companies to receive ICANN accreditation. In December 2008 LCN.com moved into its very own state-of-the-art UK data centre. Being "Green" is high on our agenda and our data centre utilises the very latest technologies to make it extremely energy efficient. Our servers run the "best of breed" industry standard software & hardware, our networks are protected by state-of-the-art enterprise level firewalls offering our customers increased peace of mind over the security of their data. Please visit http://www.lcn.com/contact_us for more information.
What are the monthly traffic metrics for Lcn?
6/mo Traffic Growth
15.50%
All Time Traffic Growth
Create Free Account
Monthly Hits
248k
Time on Site
5.2Mins
Pages per Visit
5.0
Bounce Rate
39%
How fast is Lcn growing?
Lcn has grown by 13.3% in the last 6 months according to SimilarWeb.
How do people interact with Lcn?
Last month, Lcn received 248k visitors who spent an average of 5.2 minutes on the website and visited 5.0 different pages per session. Overall, 39% of people bounce on the first visit.
How do people find Lcn?
151.4k people (61%) visit Lcn directly. 83.6k (34%) people search for them in Google. Whereas, 4k (2%) discover Lcn through Facebook, Reddit, and YouTube. 6.1k (2%) visitors come from Lcn's email newsletters. Finally, 150.1 (0.1%) people come from affiliates and or paid referrals.
Who uses Lcn?
Lcn's top market is the United Kingdom and they receive 177k (71.3%) people.Then the 2nd is United States with 13.6k (5.5%).The 3rd is is India with 6.1k (2.5%).
Traffic Growth (last 6 months)
What do Lcn's customers say about them?
Review Score
4.1/5
Total Reviews
5164
Info
LCN.com5 Star
45.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
Nicola Green
Very disappointing
Reviewed on 2021-05-21T10:47:46
I used this company years ago and had a great experience. Using them in 2021 was a different matter.Everything is an add on. The sales team take no time trying to understand what the customer wants. They promise technical support; unless you want to read a user guide, then this is another cost.
read more
Sian Anstey
Thank you Tom
Reviewed on 2021-05-21T09:20:55
Thank you Tom, very helpful and patient in directing a 'numpty' who's not sure what he's doing! :)Works a treat now, thank you!
read more
Rose
LCN Chat and also their telephone help…
Reviewed on 2021-05-19T09:37:43
LCN Chat and also their telephone help line is always good, and solves the problem without making mefeel the fool I must appear to be.
read more
Gary and Hilary Staples
great experience
Reviewed on 2021-05-14T10:24:48
great - very helpful technician
Monika
Once again LCN has behaved appallingly…
Reviewed on 2021-05-11T19:05:48
Once again LCN has behaved appallingly and just like the reviews I left them back in 2018 for previous appalling service it seems they can’t help themselves in providing the lowest standards,again!
Unlike the ‘glowing’ reviews LCN gets, (which strangely seem to follow negative reviews), my reviews are detailed and honest as I have been a customer with LCN for many years.
LCN’s latest con job is to raise VAT on invoices for a non-UK company and then explain ‘Unfortunately we cannot refund the VAT’! It’s appalling and criminal! How and why LCN can behave in this way is indicative of the appalling service it provides!
LCN knew my company was based in Sweden, knew my company bank account was in SEK (Swedish Kronor) and took payment in SEK. LCN then initially asked me for a ‘council tax statement’ to ‘prove’ my address details as it seems LCN believes Sweden is part of the UK, which is even more galling post-Brexit!
Now LCN doesn’t want to refund the VAT to me despite knowing my company wasn’t in the UK and was in Sweden with a Swedish VAT number supplied.
This is the worst type of service a customer can receive. Not only is the ‘support’ amongst the most ignorant but also the most unhelpful, it seems almost 3 years later nothing has changed! In the reviews I wrote about LCN on Trustpilot back in 2018 shows that no matter how much time passes bad service is still bad service and a bad company is still a bad company!
I will recover this VAT and I will raise this matter with HMRC!
read more
Gary Hogg
Absolutely terrible!!
Reviewed on 2021-05-10T20:01:21
I've been with LCN for about 15 years and until recently it has been first class. Unfortunately achange of management/ownership in the last couple of years has seen the standard of service drop to pathetic.
The support staff are always helpful but they must be getting sick of working there!
Prices are scandalous. Did LCN not stand for 'Low Cost Names' at one time?
The website is terrible. The control panel is ridiculous. The hoops you have to jump through just to make a 2 minute change to a website can now take hours. Again, the support staff have always been great. The problem is with the greedy new owners.
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Mr read
New management. No weekend customer support
Reviewed on 2021-05-08T10:32:36
LCN was excellent, I have used them for years. You could contact them at any time and the customer support was perfect.Unfortunately it now looks like they have sold the business and are now under new management. They have put prices up and the customer service is now average to poor. Hope you don't need to do anything on a Saturday or Sunday. Apparently we are all off on those days and do not need any customer support!!!! What a shame, this used to be one of the best companies out there. hopefully more people leave 1 star reviews. It may encourage them to get the customer service back to what it was and what we are currently paying for.
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Ferdouse Khaleque
Shady company that has setup renewals…
Reviewed on 2021-05-08T08:49:12
Shady company that has setup renewals for 2 years at an exorbitant price. I used to manually renew mydomains but now they force you to renew every 2 years and have no option for 1 year.
Moving all my domains to a better service, would like to hear from other users on a good domain provider. Thanks.
read more
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