Review (August 2025)
Latest must-have shoes and handbags, genuine leather, for both women and men. designed in montréal, handmade in europe. exclusive selections. worldwide shipping. #mylintervalle
7.25M
Estimated Revenue
120.53k
Website Visitors
3.3/5
Trustpilot Score
What do we know about L'intervalle Shoes Inc.?
Estimated Revenue (2020)
$7.25M
Total Employees
50
Founded
2015
Industry
Retail
Location
Montreal, Canada
About
L'intervalle Shoes Inc.: Women's & Men's shoes and bags. We are L'intervalle from Montreal. New textures, new colors, new silhouettes. Boots, ankle-boots, sneakers, pumps and shoes for women.
What is L'intervalle Shoes Inc.'s Revenue?
L'intervalle Shoes Inc.'s estimated revenue for 2024 is $7.25M.
What does L'intervalle Shoes Inc. do?
Inspired by a need for home-grown, non-mass-produced goods, this Montreal based brand pays homage to craftsmanship. With their focus on European-made, leather product from Spain and Italy. Their attention to detail echoes throughout this young company with resounding pride. A team of designers has come together to bring forth a cult favorite that eliminates the need to choose between quality and aesthetic. From its very young origins, l'intervalle has quickly and quietly distinguished itself as a new footwear destination. By combining quality and a directional design, the call for a trend-defying product has been answered.
What are the monthly traffic metrics for Lintervalleshoes?
6/mo Traffic Growth
-22.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
121k
Time on Site
5.1Mins
Pages per Visit
11.0
Bounce Rate
37%
How fast is Lintervalleshoes growing?
Lintervalleshoes has grown by 22.7% in the last 6 months according to SimilarWeb.
How do people interact with Lintervalleshoes?
Last month, Lintervalleshoes received 121k visitors who spent an average of 5.1 minutes on the website and visited 11.0 different pages per session. Overall, 37% of people bounce on the first visit.
How do people find Lintervalleshoes?
41.3k people (34%) visit Lintervalleshoes directly. 69.6k (58%) people search for them in Google. Whereas, 8.1k (7%) discover Lintervalleshoes through Facebook, Reddit, and YouTube. 0 (0%) visitors come from Lintervalleshoes's email newsletters. Finally, 673.6 (0.6%) people come from affiliates and or paid referrals.
Who uses Lintervalleshoes?
Lintervalleshoes's top market is the Canada and they receive 106.2k (88.1%) people.Then the 2nd is United States with 9.6k (8.0%).The 3rd is is United Arab Emirates with 757.4 (0.6%).
Traffic Growth (last 6 months)
What do Lintervalleshoes's customers say about them?
Review Score
3.3/5
Total Reviews
2
Info
L'intervalle Shoes5 Star
0.0%
4 Star
50.0%
3 Star
0.0%
2 Star
0.0%
1 Star
50.0%
Read reviews that mention
kikano nicole
I had a credit from lintervalle since 2…
Reviewed on 2021-05-04T00:48:23
I had a credit from lintervalle since 2 years already...
I went today to carrefour Laval and was served by Sabine for my chance.
She’s excellent,professional and very helpful..
My problem is finally solved..(
Thank you...
read more
Jacqueline Olivia
Beautiful Shoes, BAD Customer Service
Reviewed on 2021-02-17T23:57:24
First review for L'intervalle, it seems, and I'm sorry it can't be a good one...
***
I'll prefacemy review by saying that I've been a loyal customer of L'intervalle since its early days (when they were just starting out in Montreal, and had their shoes sold, sporadically, in a few boutiques in other cities...). I've met - and been in touch with - its co-founder in the past, and have recommended the line to countless family and friends.
The majority of the online reviews I leave are five stars (I love celebrating good companies and excellent customer service), and I'm a strong supporter of Canadian-owned and operated businesses, but I can't hold my tongue with the horrific customer service, or lack thereof, experience I've had with L'intervalle.
I placed an order for four pairs of shoes earlier in February. The email confirmation I received provided limited information and no shipping/delivery timelines so, after several days without an update, I inquired about my order via their "customer service" email. No response. I followed up via Instagram DM, as I would frequently see an "active now" message on their social account.
The response was simply, "Concerning your request I don’t have this information." No effort made to help or assist further. Red flag #1.
A few days later, my order was sent out in two different shipments, but only included three out of the four pairs of shoes. I waited some more...
I waited and waited, with absolutely zero, zilch, nada updates from L'intervalle. They had charged my credit card, and seemed to be fine with taking my money... and that's where the customer-company relationship starts and ends.
One week later, with radio silence and only a "shipment being prepared" on my order status page, I followed up via email, again, to inquire about the remainder of my order. Nothing. I tried, one more time via email, ten days after placing my order, to see if someone could assist me with an update. Again. No response. Red flag #2.
Frustrated with the lack of service, I went back to the Instagram DM "solution", and this was the response I received, paraphrased and in a nutshell:
"If you e-mail us more than once, about the status of your order, you go back to the "bottom" of our pile of email inquiries. Maybe THAT's why you haven't heard back from us."
Red flags ALL OVER THE PLACE.
Imagine saying that to a customer! WHAT - are you *punishing* me, the customer, for inquiring about an order I paid for?! Just ridiculous!
Not only was I *not* helped; I was blamed for my inquiry. If that doesn't tell you what the attitude is on their customer relations team, I honestly don't know what would.
Finally, this morning, after whomever oversees the Instagram account got in touch with the customer service department, I received a vague, unfriendly and totally indifferent "scapegoat" email about their being a "defect" in the shoes I ordered, they would not be shipping them, after all, and that I would receive a refund as a result. Mind you, the order status page still reads "preparing for shipment".
It made me wonder - if I *hadn't* reached out, on more than one occasion and pressed the issue, when would I have heard back...
I was also "gifted" a measly $10 to use toward a "future purchase" (no - they never did ask me what they could do to make it right, like so many other companies do). I found this insulting, especially given the price of their shoes. I followed up with an email response this morning, and, of course, have received no further communication in return.
I promised the customer service team I would write an honest, detailed review advising others of my poor experience, so here I am.
Beautiful shoes. Bad, BAD customer service.
read more
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