Reviewed on 2021-01-21T20:47:35
I had subscribed in Jan. 2020 for one year. There was no indication at that time that it will be automatically renewed.Lumosity charged my account for 2021 without ever notifying me. It is difficult to contact them as their phone does not get answered. Do not subscribe to this company. It is highly unethical. I am reporting them to BB and Consumer Protection Divn. of our Attorney General.read more
Reviewed on 2020-11-21T11:40:01
Rubbish! Do not bother with this app.
Reviewed on 2020-09-29T09:28:08
Full of sh!t. More like rage inducing than calming. Do not recommended
Reviewed on 2020-09-24T01:31:23
As a disabled elder, ugh, so necessary to "identify" these days, I have been using this site daily for the past 5 or 6 years,both as recreation and as a barometer of my ability to stay focused, multi-task, and eye hand co-ordination. This said, I have contacted them repeatedly over the years as a subscriber concerning the random placement of their "Feedback" button, which often obscures the resized/cropped playing field. Ironically, they do not seem to honor the function of this button, as they continue to do nothing about it. Worse, they always respond with the promise that they are, indeed, working on it. Lies will always come back to bite their purveyor.
Recently, I contacted them about a new issue, that of the "App", that was briefly available on my pc. I removed it for a clean install of Windows and the option disappeared from their webpage. They flat out denied such an app ever existed, yet another lie. I can only assume they are not reinvesting their profits with accountability in mind.
As for the site itself, it is a good concept that I am not yet prepared to bail on. It is my hope that they reinvest their profits into customer relations as well as product development.read more
This company charged my account for the…
Reviewed on 2020-07-24T18:42:02
This company charged my account for the yearly rate the "next day" after I signed up for a 14- day free trial.After numerous emails, they still would not rectify the situation, full refund, even after I offered proof that I registered for the free trial. The representative, although professional, blamed the charge on Google, even though my bank information clearly showed a Luminosity charge, and myself, for not providing a receipt (Why would there be one?).
It's unfortunate that most likely, other customers are also being charged without them even knowing it. Also, I really enjoyed this company's brain games in the past. But, I think it's more important that potential customers understand that this may happen to them too.
Currently, not one to stand by, I contacted my bank and they are handling this issue from here.read more
Fairly good except for the game Word Snatchers which is filed with mistakes
Reviewed on 2020-02-20T22:44:37
This programme is quite entertaining. Some of the games are very appealing for a while at any rate.However, they should introduce new games more often so one doesn't get bored,
But one particular game, Word Snatchers, makes me quite angry. It appears that the persons in charge of the game are quite ignorant of grammar. For a person who has taught English grammar, this is infuriating.
One is given some words or phrases and has to unravel some letters to find a synonym for these. But often you're given a noun or nouns and the correct (?) answer is an adjective or else the words given are worded completely incorrectly so you cannot use them to find the answer they want. Sometimes I feel that the persons in charge are practically illiterate and the last people that should have anything to do with such a game.
Sometimes the "correct" answer is in no way a synonym for the words given, I often get so irritated with their mistakes that I point them out but get no answer and the mistakes continue. Also the game does not accept British spelling, which is a fault.
The quality of the game is thus atrocious.
There is also a game, I think it's called Familiar Faces, where you have to remember the names of customers and the meals they order at a fast food shop.ALL the meals are absolutely unhealthy so I can hardly bear to play the game. If most Americans eat this sort of junk, and I believe they do, no wonder so many of them are ill.
There are some games that are both entertaining and challenging, such as Pirate Passage.
In all Lumosity is quite good.
Here is an example of a grave mistake in Word Snatchers: We're given an adjectival phrase "having a need for food" and have to find a one-word synonym with the given letters. The so-called correct answer is "hungrily", which is of course an adverb. The answer should have been "hungry". I've written to them about this but get of course no reply and nothing is changed.read more
Excellent Cognitive Training Platform, the games and features are incredibly useful and applicable.
Reviewed on 2020-01-16T21:34:02
I have used this app for years, starting way back in like 2012. I was looking for ways to develop and train baseline cognitive skills and improve performance in regards to such.I am honestly surprised by the average low review here and overall lack of support for this service. I truly notice (and have logged notes and make full use of their 'insights' feature) how much this has helped and improved my skills. I can see in real-time areas of success and it brings me great joy.
Like any training or exercise the results are user-paced. So the more effort, interest, and perseverance one puts in is definitely correlated to the success.
I am very pleased with the site and mobile app. I would like to see them receive more funding and continue with enhancing the games and features.
I highly recommend, very useful, and fun !!!read more
Reviewed on 2019-08-25T13:39:47
SCAM!!! BEWARE!!!
Somehow they subscribe me without my permission on premium $45 dollars for 1 year!!!!I would not pay even 1 dollar for this! It is not efficient at all!read more