Review (August 2025)

Become a driver and make money giving rides, or get a lyft ride in minutes. improving people's lives with the world's best transportation.

2.16B

Estimated Revenue

14.34M

Website Visitors

1.4/5

Trustpilot Score

What do we know about Lyft?

Estimated Revenue (2020)

$2.16B

Total Employees

22000

Founded

2012

Industry

Internet

Location

San Francisco, United States

About

Lyft: Become a driver and make money giving rides, or get a Lyft ride in minutes. Improving people's lives with the world's best transportation.

Social Links

Alexa Ranking: 14531

What is Lyft's Revenue?

Lyft's estimated revenue for 2024 is $2.16B.

What does Lyft do?

Lyft was founded in 2012 by Logan Green and John Zimmer to improve people's lives with the world's best transportation, and is available to approximately 95 percent of the United States population as well as select cities in Canada. Lyft is committed to effecting positive change for our cities by offsetting carbon emissions from all rides, and by promoting transportation equity through shared rides, bikeshare systems, electric scooters, and public transit partnerships.

What are the monthly traffic metrics for Lyft?

6/mo Traffic Growth

-30.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

14M

Time on Site

2.3Mins

Bounce Rate

57%

How fast is Lyft growing?

Lyft has grown by -37.5% in the last 6 months according to SimilarWeb.

How do people interact with Lyft?

Last month, Lyft received 14M visitors who spent an average of 2.3 minutes on the website and visited 3.0 different pages per session. Overall, 57% of people bounce on the first visit.

How do people find Lyft?

6.4M people (44%) visit Lyft directly. 6.4M (45%) people search for them in Google. Whereas, 211.1k (1%) discover Lyft through Facebook, Reddit, and YouTube. 281k (2%) visitors come from Lyft's email newsletters. Finally, 40.4k (0.3%) people come from affiliates and or paid referrals.

Who uses Lyft?

Lyft's top market is the United States and they receive 13M (91.0%) people.
Then the 2nd is Canada with 378.9k (2.6%).
The 3rd is is India with 77.7k (0.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Lyft's ads on Google?

Google Ads

Lyft.com | Become a Lyft Driver | Make $2,350 in the First Month‎

https://www.lyft.com/drive-with-lyft

Grab the Wheel and Earn $2,350 in Your First Month, Guaranteed. Terms Apply. Drive With Lyft and Make Money Giving People a Lift Around Town. Choose Your Own Schedule. Applications Now Open. Get Paid Instantly. Get Reliable Earnings. Set Your Own Schedule

Lyft.com | Are You A TLC-Licensed Driver? | Rent A TLC-Plated Car‎

https://www.lyft.com/drive-with-lyft

Grab The Wheel In NYC — Earn $2,150 In Your First Month, Guaranteed. Terms Apply. Express Drive Rentals Include Insurance, Standard Maintenance, And Unlimited Miles. Cash Out Instantly. Set Your Own Hours. Applications Now Open. Get Paid Instantly. Set Yo

Earn Extra Income with Lyft - The New Rules of Rideshare

https://www.lyft.com/drive-with-lyft

Lyft Drivers and Riders Are Now Required to Wear Face Coverings. Every Ride. Every Time. Get 24/7 Support. Reach Us with the Tap of a Button — On and Off the Road.

Lyft.com | Lyft™ $1,000 Driver Bonus | Official Lyft Driver Site‎

https://www.lyft.com/drive-with-lyft

Get A $1,000 Bonus. Drive When It Works For You. Sign Up Now! Insurance coverage: Commercial, Uninsured Motorist, Underinsured Motorist, Collision

Earn Extra Income with Lyft - Your Health Is Our Priority

https://www.lyft.com/drive-with-lyft

Lyft Drivers and Riders Are Now Required to Wear Face Coverings. Every Ride. Every Time. Get 24/7 Support. Reach Us with the Tap of a Button — On and Off the Road.

What do Lyft's customers say about them?

Review Score

1.4/5

Total Reviews

5490

Info

Lyft
5 Star
0.0%
4 Star
0.0%
3 Star
5.0%
2 Star
20.0%
1 Star
75.0%
Read reviews that mention
Jocelyn Rivera

Sickness

Reviewed on 2021-05-22T02:12:35

Sickness, these driver's can go home, I guess not knowing that you can see them drive,and tell them they are are in the way after you pay extra money for fast service. Sooooo sad
read more
Ricardo Garcez

Terrible experience

Reviewed on 2021-05-21T23:08:36

I’ve requested a lyft(booking a ride) in which the driver was suppose to arrive within 25 minutes.After 35 it was still looking for a driver. Terrible service and there is no place in the app to open a complain. That is a disrespect.
read more
Anthony Schroeder

Lyft scammed me

Reviewed on 2021-05-21T22:15:18

Lyft scammed me out of $150. The driver made up a claim that I damaged his vehicle and Lyft sided with the driver with no proof I actually damaged the vehicle.Lyft does not care about the customers, only the drivers and their wallets. Do not get this app.
read more
Prince Bernard

Concern

Reviewed on 2021-05-21T14:09:45

I frequently use the service for my 84 yrs old mom's appointments. The issue that I'm having is whenever I request the ride,on confirmation it show the make and model of the vehicle, but the color of the vehicle shows on the display was never accurate and this confuses my mom. It would help if lyft make sure that the color of the vehicle on the display is matching the actual dispatch vehicle.
read more
Brandy Davis

lift sucks because for…

Reviewed on 2021-05-21T06:57:59

Walford first lift sucks because for one thing I set up appointment for them to pick me up at 11 andI was stranded I called numerous times try to get numerous lift but none was around you guys need to start paying your people better and then maybe there be more people that drive for you guys you guys suck dick big time all that review
read more
Johnny Baldwin

I ordered a Lyft service for the first…

Reviewed on 2021-05-21T06:04:03

I ordered a Lyft service for the first time I submitted a payment was prompted that a driver wouldcontact me driver never contacted me been standing for hours no show no contact money still taken out of my account this service sucks I will never use it again
read more
Jerome Chavez

Lyft, worst customer service, nonexistent.

Reviewed on 2021-05-21T04:22:25

Requested a ride, the driver left without me and showed he drove the route, and I was charged.Tried to use help section of app, said driver never picked me up, app said could not refund since ride reported. Had to get Uber to get to my destination. No way to get customer service, app is useless. If not refunded, will never use Lyft again.
read more
Andrew Phillips

Had my absolute worst experience ever…

Reviewed on 2021-05-20T23:02:51

Had my absolute worst experience ever with a Lyft driver. He was rude, he said that this was his ride not my ride even though I am a paying customer,He said he doesn't make any money for driving me. I asked him to turn the music down and he said that this is "how loud I always play it". I said he didn't have very good customer service, He said he didn't make enough money to be nice. I said if he was nice he might get a tip. He said no one ever tips (I wonder why?). He pulled over before we got to my stop and told me to get out of the car. I asked him to take me where we agreed that Lyft would take me and he refused. He said get out or I am calling the police. I have ridden with plenty of Lyft and Uber drivers but none as obnoxious, rude, nasty, and undeserving to have a job driving as this piece of work. If an old fat guy with a beard and pony tail named John tries to pick you up for Lyft or Uber...run...
read more

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