Review (March 2024)
Discover how we help individuals, families, institutions and governments raise, manage and distribute the capital they need to achieve their goals.
45.41B
Estimated Revenue
4.51M
Website Visitors
2.1/5
Trustpilot Score
What do we know about Morgan Stanley?
Estimated Revenue (2020)
$45.41B
Total Employees
82000
Founded
1935
Industry
Financial Services
Location
New York, United States
About
Morgan Stanley: Discover how we help individuals, families, institutions and governments raise, manage and distribute the capital they need to achieve their goals.
What is Morgan Stanley's Revenue?
Morgan Stanley's estimated revenue for 2023 is $45.41B.
What does Morgan Stanley do?
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 75 years, the firm's reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients. Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 60,000 employees in 1,200 offices across 42 countries.
What are the monthly traffic metrics for Morganstanley?
6/mo Traffic Growth
-16.00%
All Time Traffic Growth
Create Free Account
Monthly Hits
5M
Time on Site
2.9Mins
Pages per Visit
4.0
Bounce Rate
29%
How fast is Morganstanley growing?
Morganstanley has grown by -4.2% in the last 6 months according to SimilarWeb.
How do people interact with Morganstanley?
Last month, Morganstanley received 5M visitors who spent an average of 2.9 minutes on the website and visited 4.0 different pages per session. Overall, 29% of people bounce on the first visit.
How do people find Morganstanley?
3.3M people (73%) visit Morganstanley directly. 986.5k (22%) people search for them in Google. Whereas, 41.4k (1%) discover Morganstanley through Facebook, Reddit, and YouTube. 55.1k (1%) visitors come from Morganstanley's email newsletters. Finally, 11.5k (0.3%) people come from affiliates and or paid referrals.
Who uses Morganstanley?
Morganstanley's top market is the United States and they receive 2.8M (61.2%) people.Then the 2nd is India with 624.6k (13.8%).The 3rd is is Hungary with 185.7k (4.1%).
Traffic Growth (last 6 months)
What are Morganstanley's ads on Google?
Google Ads
Morgan Stanley - Global Financial Solutions
https://www.morganstanley.com/
We Advise, Originate, Trade, Manage and Distribute Capital. Learn More. Managing and Distributing Capital Around the Globe with a Standard of Excellence. Global Financial Services. Morgan Stanley Minute. We Are Morgan Stanley.
Morgan Stanley Careers | Our People Make Us Who We Are
https://www.morganstanley.com/people
Passionate People From All Walks Of Life Working Together. Come Work With Us. Capital Creates Change · Global Financial Services
morganstanley.com - Morgan Stanley Careers
http://www.morganstanley.com/people-opportunities/students-graduates/
Recruiting Students And Grads Ready To Grow Their Careers With Us.
Morgan Stanley | Wealth Management | MorganStanley.com
https://www.morganstanley.com/what-we-do/wealth-management
See How Our Financial Advisors Can Help You Meet Your Needs At Every Life Stage.
Morgan Stanley - Retirement Planning
https://advisor.morganstanley.com/the-trilogy-group
The Trilogy Group of Florham Park At Morgan Stanley. We Can Help You Assess Your Finances And Stay On Track For Retirement. See How. Retirement Savings.
What do Morganstanley's customers say about them?
Review Score
2.1/5
Total Reviews
10
Info
Morganstanley5 Star
30.0%
4 Star
0.0%
3 Star
0.0%
2 Star
20.0%
1 Star
50.0%
Read reviews that mention
Marci
Looking for a run around? Do I have a brokerage firm for you!
Reviewed on 2021-04-06T02:24:31
My better half gets stock options from work (a large US based tech company with about 85K employees).Recently we placed sell orders for 6 lots of stock. All were set up the same way. They all settled within 3 days of one another. All the proceeds were supposed to be deposited into an in house Morgan Stanley cash account.
2 of the 6 sales' proceeds made it into the account. Checks were issued for the other 4, even after Josh, a Team Leader in the Workplace Solutions Group, assured me that they would go into the account. Josh cancelled the biggest of the checks, and promised to get the funds into the cash account. He did cancel the check, so what I have is no good, but did he get the money into the cash account where I could access it? NO! After asking for a week, I still don't know if the other 3 checks are good or not, so I dare not deposit them for fear of bounced check charges from my bank.
Over a week later, and I am chasing all over trying to get answers. I get promises of calls, but nothing. I contact the "Executive Director" Dan Murphy who is listed on my account, but get nothing. I send emails to Katherine, the Resolutions Associate, and she can't access the information. And she can't take my call.
Calling in to their "customer service" department results in long waits and multiple transfers. Everyone always seems to be a new hire.
Once I tried to get the form for a power of attorney from them. After talking with 3 different people, I had 3 different forms in hand. Helpful? NO!
The one good thing about this company is you can electronically populate tax software with your transactions. Oh, wait. That is only if your account is set up correctly. If they tag you as a global account instead of as a US citizen, you can't use this function. It seems that their default is as a global account. And if the account got set up like this, it is an easy fix, right? NO! They either can't or won't do it.
I'm not sure what barrel bottom Morgan Stanely is going to for its work force, but they're really scraping it. Their employees don't know how to make or show up for appointments, and don't know anything when they do finally show up. They can't write a decent sentence in a business communication. And they don't care. Ignorance and apathy abound.
I can't say anything good about Morgan Stanley. There just isn't anything that they exceed at. If you have any choice at all about who you use for a brokerage, run from Morgan Stanley.
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Rodney Holcomb
I retired from a large pharma company…
Reviewed on 2021-02-18T01:56:13
I retired from a large pharma company which moved retiree accounts to a "different section of Morgan Stanley." Could not locate my needed 1009 for 2020,called MS and it took 15 minutes before Dillon came online. After asking all the ID questions he then transferred me to another unit of MS where Thomas answered and they asked the same ID questions. He walked me through the login process which failed during 3 attempts. He said he would email the needed 1099. 3 hours later I was able to login and print the 1099. Dillon was fine, helpful. Thomas did not provide the required documentation. Not a good experience for the end user at all.
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Steven
My late mother had an account with them…
Reviewed on 2021-02-17T03:37:17
My late mother had an account with them over which she gave them investment control and which was,in my opinion, ruthlessly churned-and-burned to beef up their commissions. After my mother passed I had the account reviewed by an independent broker, who said that while there was probably nothing criminal in how they managed the account, he saw many trades he would not have done for an elderly client. To add insult to injury, the company recently lost our data to a security breach. Overall I cannot recommend Morgan-Stanley, and a piece of advice to the reader: don't give control of your money to anyone.
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david
Morgan Stanley DECEPTION and LOSS!
Reviewed on 2021-01-30T22:46:49
Lost 60% of my portfolio on bad judgement and deceit. Refused to help me pull back accounts.Felt threatened and uneasy with them the last 4 years 2015-2019. Brokers at the Morgan Stanley Dallas Preston plaza office were or seemed to be mentally incapable or just didn't give a ? about my life savings. The Nicholas group should be avoided at all costs! The names Maria and jim Nicholas stand for OBLITERATION and CHAOS. If you question Morgan Stanley on its POOR GUIDANCE and DECISIONS they will close your accounts. Poor excuses and ethics are the usual with this group! Mental issues might possibly be another issue in that office as well.
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Marcin
Lack of transparency and effectiveness
Reviewed on 2020-07-23T21:43:11
I have worked in Europe for a US tech compamy for past 10 years and part of my compensation is stocks deposited to Morgan Stanley US broker account.I sold some stocks over the years and proceeds would be send via international transfer to my bank account. Worked without issues for 10 years.
5 weeks ago, in June, I made a larger sell hoping to protect life savings from Covid economic consequences, and this wire has not reached my account. I have since spent hours on customer service phoneline at Morgan Stanley, patiently following guidance to resolution, and heard mostly fluff, pointing fingers to undefined external actors
'can you try to find the wire in your bank' 'we couldn't contact your bank' 'we couldn't contact intermediary bank' 'I'm not sure what they did, there is no case number attached' 'we are awaiting for funds to get back' are fluff answers i've been hearing last 3 weeks. I have not received any document for validating the wire or tracing the wire.
There is an alarming lack of dedication to fix the situation and lack of operational effectiveness and transparency. How can it take weeks for Morgan Stanley to investigate and fix a wire?
I would not recommend Morgan Stanley as a place to keep life savings and investments.
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Steve
Archaic and outdated
Reviewed on 2019-11-09T11:19:24
Archaic and outdated powerhouse trading on a name that’s ready to fall. It’s extremely expensive and a hard to use website.I’d recommend the Freetrade app over this terribleness any day. Steer clear if you value your sanity and good user experience.
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Miguel
Nothing to offer
Reviewed on 2019-06-17T19:12:39
Nothing to offer
The most amazingly bad user experience that I've seen so far, starting with dinosaur-age systems (don't think of contacting by form or eMail,only form) and very user un-friendly processes: got me locked for failing my security question (which is a horrible type of security anyway) and didn't send an eMail with instructions nor a proper error message when I tried to reconnect.
But it wouldn't matter because the Support Center is only a US number (even the one specific for Europe) that I can't call with my current mobile plan.
I could expect something like this from a company with 30 employees with low fees and all... but who wants a well-stablished company for this kind of experience?
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Max
Amazing company to work for
Reviewed on 2018-09-26T18:49:20
Amazing company to work for
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