Review (July 2025)

Web hosting optimized for your ecommerce platform. cloud hosting, cloud solutions, enterprise hosting, unmanaged hosting, and colocation with 24/7/365 support.

29.57M

Estimated Revenue

341.56k

Website Visitors

4.2/5

Trustpilot Score

What do we know about Nexcess?

Estimated Revenue (2020)

$29.57M

Total Employees

95

Founded

2000

Industry

Internet

Location

Southfield, United States

About

Nexcess: Web hosting optimized for your ecommerce platform. Cloud hosting, cloud solutions, enterprise hosting, unmanaged hosting, and colocation with 24/7/365 support.

Social Links

Alexa Ranking: 7578

What is Nexcess's Revenue?

Nexcess's estimated revenue for 2024 is $29.57M.

What does Nexcess do?

A truly managed, high-performance cloud solution built to optimize Magento, WooCommerce and WordPress sites, stores and applications, Nexcess has been serving SMBs and the designers, developers and agencies who create for them for more than 20 years. Nexcess holds data centers around the world that deliver performance, reliability, auto-scaling and management control through our best-in-class open stack cloud platform. As a point of pride, Magento was invented on Nexcess Servers. Known for continuous innovation, modern technology, a scalable platform and access to world-class eCommerce and technical expertise, Nexcess has a product for every project and comprehensive management for sites and stores of every size. Nexcess is a company within The Liquid Web Family of Brands, which serves over 45,000 customers spanning 150 countries. Collectively, the companies have assembled a world-class team of industry experts, provide unparalleled service from a dedicated group of solution engineers available 24/7/365, and own and manage 10 global data centers. As an industry leader in customer service, the rapidly expanding brand family has been recognized among INC. Magazine's 5000 Fastest-Growing Companies for twelve years. For more information about Nexcess, visit https://www.nexcess.net/.

What are the monthly traffic metrics for Nexcess?

6/mo Traffic Growth

-25.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

342k

Time on Site

2.8Mins

Bounce Rate

66%

How fast is Nexcess growing?

Nexcess has grown by 1.7% in the last 6 months according to SimilarWeb.

How do people interact with Nexcess?

Last month, Nexcess received 342k visitors who spent an average of 2.8 minutes on the website and visited 2.0 different pages per session. Overall, 66% of people bounce on the first visit.

How do people find Nexcess?

117.6k people (34%) visit Nexcess directly. 193.1k (57%) people search for them in Google. Whereas, 2.8k (1%) discover Nexcess through Facebook, Reddit, and YouTube. 4.1k (1%) visitors come from Nexcess's email newsletters. Finally, 4.3k (1.3%) people come from affiliates and or paid referrals.

Who uses Nexcess?

Nexcess's top market is the United States and they receive 120.3k (35.2%) people.
Then the 2nd is India with 26.2k (7.7%).
The 3rd is is United Kingdom with 15.3k (4.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Nexcess's ads on Google?

Google Ads

Wordpress Hosting Solutions | Check Out Our Options‎

https://www.nexcess.net/wordpress/

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Magento Site Hosting - 50% Off Your First Four Months

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WooCommerce Hosting Platform - Managed WooCommerce...

https://www.nexcess.net/woocommerce/

Optimize Site Performance & Speed Up Load Times To Improve User Experience. Learn How!

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Sign Up Before Sept. 30th & Lock-In The Lowest Price Of The Year For WordPress Hosting! Our Knowledgeable, Resourceful, & Always-Available Experts Are Ready To Help You 24/7/365. 10 Gpbs Connections. 24x7 On-site Support. 3.2 Megawatts.

The Top Online Store Builder - Best Website For Online Store

https://www.nexcess.net/storebuilder/

Nexcess offers powerful hosting technology designed for what you need. Compare plans today. Sell more, worry less. No long-term contracts to lock you in. Try StoreBuilder risk-free. 100% US-Based Support. Free Site Migrations. Remote Monitoring. Expert Support 24/7/365.

What do Nexcess's customers say about them?

Review Score

4.2/5

Total Reviews

141

Info

Nexcess

[email protected]

866-639-2377

Southfield

5 Star
57.9%
4 Star
0.0%
3 Star
0.0%
2 Star
10.5%
1 Star
31.6%
Read reviews that mention
Beth Gorden

Continual downtime

Reviewed on 2021-05-13T18:35:50

Continual downtime, poor customer service, not reliable. Complained many times and finally had enough!I'd go somewhere else.
read more
Uros Stefanovic

We've been a Nexcess client for more…

Reviewed on 2021-05-06T19:43:03

We've been a Nexcess client for more than 7 years. Overall I think they are the best Magento hosting company around.The main reason we've stayed so longer is their customer support. Most of the support is really good, while guys like Abe K. always go above and beyond to fix any issues that arise. Magento 2 is still riddled with bugs, so I wouldn't even try a hosting company that doesn't have a long experience in supporting it. Hoping to stay a customer for many more years.
read more
Lee Packman

Nexcess sort your s*** out.

Reviewed on 2021-04-25T12:23:28

As far as web hosting goes this is the worst experience ever. Sorry to say that support is useless.Tickets do not get answered and when you finally do get a reply after having to make contact by other means just to get them to look at your ticket the solutions are not even valid. When you post another response you end up waiting days for another reply! I can not recommend this company to anyone who wishes to run a successful online store, if you hit any issues at all you will be totally on your own. What I find funny is it seems they spend more time replying to reviews on here than they do to their support tickets! My support ticket LJWY-0791 was opened 11 days ago! Still no solution to offloading backups to FTP or S3, I was advised to install WPVivid this plugin also fails, reported this 2 days ago and still no response. Chat doesn't connect to agent when you need them, support telephone connects puts you in a que then drops the call after 20+ minutes. Nexcess needs to sort their s*** out.
read more
Joseph Kahn

The support responses are not helpful

Reviewed on 2021-04-19T21:39:36

My 1 star review is because I have yet to get a site successfully migrated over without issues.The support responses are not helpful and act like the problems are yours rather than theirs. (even though everything was fine on the other host) They claim you get first level support, but at all times, chat has been moved to 2nd tier even though sales said that wouldn't happen. My site has been down all day with errors! The portal still hasn't recognized my DNS properly and work-arounds have to be used. Which makes me suspect on why things don't work properly. :(
read more
Jean

Arlie was an amazing service tech to…

Reviewed on 2021-04-13T15:17:23

Arlie was an amazing service tech to work with, helped me solve my issue in rapid time and then tooka look at my other SSLs with me and helped me get them fixed and optimized (I didn't even know we had issues). I would add one thing that isn't a reflection on Arlie, but I had to call in because I had gone nearly 20 hours with no response via email, that response time might still be inside of the SLA window but would hope that emailed tickets would get addressed faster.
read more
Charles

Arlie was a professional

Reviewed on 2021-03-31T00:36:19

Arlie was a professional. He was knows his job and answered my questions. He was a great help.
Jason Gerald

I would highly recommend Nexcess as…

Reviewed on 2021-03-15T14:58:48

I would highly recommend Nexcess as your hosting supplier. I had an issue with a major hosting and Imove the website in 2 hrs over to Nexcess and Jaquan Williams helped me solve a WordPress server error and he was extremely helpful, polite and knowledgeable about Nexcess and WordPress on solving issue I had. Very, Very please with Jaquan support. Thank you very much Jaquan. :)
read more
Matt

Highly Recommend Nexcess for Magento 2.4

Reviewed on 2021-03-09T18:09:07

We've finally found the right home to host our Magento Store and grow! Advertising you support Magento is one thing,proving it is another! Hands down best possible experience from the initial Sales call to Migration. Encountered several issues along the way. All staff were exceptional. One specific tech Arlie Rugg went above and beyond and truly saved the migration. We were mid stride - crashed and burned struggling to isolate and trouble shoot the issues related to upgrading from M 2.3.4 to 2.4. Absolute Rock Star for T1. If Nexcess T1 support is this good we are very confident in the rest of the team. Looking forward to growing together!
read more

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