Review (August 2025)
40.6M
Estimated Revenue
2M
Website Visitors
2.2/5
Trustpilot Score
What do we know about Lipsy London?
What is Lipsy London's Revenue?
Lipsy London's estimated revenue for 2024 is $40.6M.
What does Lipsy London do?
Lipsy is leading fashion brand that is constantly evolving. We are a profitable, fast growing business and our continued success is the result of the entrepreneurial spirit embedded throughout the company. We strive to attract and retain a team of talented individuals who share our passion and commitment to achieve exceptional results, working autonomously in an environment where challenging the norm is welcomed. Our culture is collaborative and supportive and we are looking for like minded individuals who will thrive on contributing to our mission and feel empowered in their role to push the boundaries and make a difference. Want to work in a business where you'll make an impact? Our Lipsy values will encourage and motivate you, ensuring your working days are nothing less than engaging and inspirational. We're always thinking about the future. We love meeting talented individuals who represent our values and we're keen to meet those who will bring enthusiasm, creativity and a voice on their journey with us!
What are the monthly traffic metrics for Nextdirect?
6/mo Traffic Growth
-24.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
2M
Time on Site
6.3Mins
Pages per Visit
42.0
Bounce Rate
40%
How fast is Nextdirect growing?
Nextdirect has grown by -1.5% in the last 6 months according to SimilarWeb.
How do people interact with Nextdirect?
Last month, Nextdirect received 2M visitors who spent an average of 6.3 minutes on the website and visited 42.0 different pages per session. Overall, 40% of people bounce on the first visit.
How do people find Nextdirect?
951.1k people (48%) visit Nextdirect directly. 835.3k (42%) people search for them in Google. Whereas, 55.3k (3%) discover Nextdirect through Facebook, Reddit, and YouTube. 34.6k (2%) visitors come from Nextdirect's email newsletters. Finally, 5.4k (0.3%) people come from affiliates and or paid referrals.
Who uses Nextdirect?
Nextdirect's top market is the Hong Kong and they receive 155.3k (7.8%) people.Then the 2nd is Slovakia with 154.3k (7.7%).The 3rd is is Netherlands with 138.7k (6.9%).
Traffic Growth (last 6 months)
What do Nextdirect's customers say about them?
Review Score
2.2/5
Total Reviews
164
Info
Next Hr5 Star
10.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
SARAH THOMPSON
Non-existent communication
Reviewed on 2021-05-15T09:01:42
I placed an order at the beginning of April, received one of four items in the time stated,but the other items never arrived. I received no communication at all about my order from Next after the initial order confirmation, and had to use their online chat service four times to get updates on the delivery. After two weeks I was told that one item was no longer available and got a refund, but had to wait another two weeks before I found out that the remaining items were also not available. They refunded in full, but without telling me what was going on! So frustrating, especially as I had ordered clothes for a specific occasion. This is not what I would expect from a company I have bought from for many years. I won't be ordering online from them any more.
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Sarah Grech
No reply from customer service
Reviewed on 2021-05-02T09:14:34
Have been writing to nextdirect for ten days without receiving a reply regarding an incorrect item I have received.Terrible customer care
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Kylie
Slow delivery
Reviewed on 2021-05-01T03:18:35
Slow delivery. Still waiting. It has been in transit for far too many days. Won’t order from Nextagain.
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Rob cph
Poor service
Reviewed on 2021-04-29T05:13:08
Poor service, delay on delivery, empty promises.
Paul W
Shocking
Reviewed on 2021-04-27T17:28:08
Shocking, absolutely shocking. My partner ordered a couple of items for a wedding one of which arrived OK whilst the other just didn't arrive.On chasing it up it had apparently been lost so a replacement was sent which when delivered was the wrong item. (a green blouse as opposed to a white jacket!) Further follow up resulted in the wrong item being collected whilst an identical wrong green blouse was delivered yet again! A further phone call resulted in another attempt to (allegedly) despatch the white jacket which on the fourth time of asking was again lost in transit. The fifth attempt resulted in a manager saying he would bypass the normal system and email a specialist trouble-shooter to make sure everything went smoothly. Guess what? After numerous phone calls, failed attempts at getting through to customer services and a debacle lasting several weeks the item is out of stock whilst the wedding is now a couple of weeks away. Then to add insult a £10 voucher as compensation didn't arrive not that we would have used it in any case.... never ever again will be use, rely on or trust Next with an order. I cant give zero stars and to be fair the customer services staff did there best but failed against apparently overwhelming odds!
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Malene Lausten Hartvigsen
Great products, great prices but rather slow shipping
Reviewed on 2021-04-22T14:20:06
I love their selection of baby clothes and the quality is very good. Even after several washes,the clothes looks amazing. However, their shipping is rather slow but the great products and great prices make me order again :)
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Mari-Louise Wichmann
What is going on????
Reviewed on 2021-04-22T05:10:31
I have made 2 orders a fiew days apart. I have not received any of them. I asked them for My money back,but they will not give the money back before they have located the orders. How long will that take? I feel so cheated.
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Liya
Terrible, extremely long delivery time
Reviewed on 2021-03-23T18:08:15
They used to be good before, but now the delivery takes more than a MONTH, if my order ever arrives...I ordered on 02 March, now they are promising delivery on 06 Apr (from Germany to Denmark, ridiculous!). One thing I know for sure - I will never order from them again!
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