Review (August 2025)

Hotels in amsterdam, madrid, barcelona, milan and many other destinations • best price guarantee • book your three,four or five star hotel online

1.77B

Estimated Revenue

475.15k

Website Visitors

2.6/5

Trustpilot Score

What do we know about NH Hotel Group?

Estimated Revenue (2020)

$1.77B

Total Employees

7400

Founded

1978

Industry

Hospitality

Location

Madrid, Spain

About

NH Hotel Group: Hotels in Amsterdam, Madrid, Barcelona, Milan and many other destinations • Best price guarantee • Book your three,four or five star hotel online

Social Links

Alexa Ranking: 106184

What is NH Hotel Group's Revenue?

NH Hotel Group's estimated revenue for 2024 is $1.77B.

What does NH Hotel Group do?

NH Hotel Group is a consolidated multinational player and a leading urban hotel operator in Europe and America, where it operates over 350 hotels. Since 2019, the Company works with Minor Hotels in the integration of its hotel brands under a single corporate umbrella with presence in over 50 countries worldwide. Together, both Groups have a portfolio of over 500 hotels articulated around eight brands: NH Hotels, NH Collection, nhow, Tivoli, Anantara, Avani, Elewana and Oaks - that comprise a broad and diverse range of hotel propositions connected to the needs and desires of today's global travelers. NH Hotel Group stands out in quality both as regards services and facilities, with a very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hotel Group's establishments offer the most advanced technologies designed to facilitate the guest's communication as well as his work and leisure. The restaurants are another priority for hotels in the chain, offering guests first-rate cuisine. NH Hotel Group is a responsible company in the Tourism industry. The chain offers hotel services that anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions. NH Hotel Group is listed on the Stock Exchange of Madrid. NH HOTEL GROUP, S.A., will not process your data for other purposes or to send additional information. If you want to stop following our profile, please follow the instructions of the social network. More information on the data protection policy in this link: http://bit.ly/39iEQFX

What are the monthly traffic metrics for Nh-hotels?

6/mo Traffic Growth

16.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

475k

Time on Site

1.9Mins

Bounce Rate

51%

How fast is Nh-hotels growing?

Nh-hotels has grown by -70.6% in the last 6 months according to SimilarWeb.

How do people interact with Nh-hotels?

Last month, Nh-hotels received 475k visitors who spent an average of 1.9 minutes on the website and visited 2.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Nh-hotels?

131.1k people (28%) visit Nh-hotels directly. 216.9k (46%) people search for them in Google. Whereas, 1.9k (0%) discover Nh-hotels through Facebook, Reddit, and YouTube. 5.8k (1%) visitors come from Nh-hotels's email newsletters. Finally, 9k (1.9%) people come from affiliates and or paid referrals.

Who uses Nh-hotels?

Nh-hotels's top market is the United States and they receive 65.2k (13.7%) people.
Then the 2nd is Spain with 57.1k (12.0%).
The 3rd is is Germany with 55.7k (11.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Nh-hotels's ads on Google?

Google Ads

Nh-hotels.com - NH Hotels Official Site‎

https://www.nh-hotels.com/

Book Now without Reservation Costs! More than 370 Hotels, 29 Countries. Best price guarantee · Exclusive rates · Official website · Collect NH Rewards points · Free wifi Brands: NH Hotels, NH Collection, nhow, Hesperia

Nh-hotels.com | NH Hotels Worldwide | Book on the Official Site‎

https://www.nh-hotels.com/

Get the Best Price Guaranteed! Nearly 400 Hotels in 30 Countries. Exclusive rates. 24/7 support. Free wifi. Official website. Collect NH Rewards points. Brands: NH Hotels, NH Collection, nhow.

Nh-hotels.com - NH Hotels Worldwide - Book on the Official Site

https://www.nh-hotels.com/

Book Now without Reservation Costs! Nearly 400 Hotels in 30 Countries. Free wifi. Best price guarantee. 24/7 support. Feel Safe at NH. Official website. Collect NH Rewards points. Exclusive rates. Brands: NH Hotels, NH Collection, nhow.

nh-hotels.com - NH Hotels Official Site‎

https://www.nh-hotels.com/

Get the Best Price Guaranteed! More than 370 Hotels, 29 Countries. Official website · Free wifi · Collect NH Rewards points · 24/7 support · Exclusive rates Brands: NH Hotels, NH Collection, nhow, Hesperia

Nh-hotels.com - NH Hotels Official Site‎

https://www.nh-hotels.com/

Book Now and Pay at the Hotel! More than 370 Hotels, 29 Countries. Collect NH Rewards points · Exclusive rates · Official website · Free wifi · Free breakfast in spring Brands: NH Hotels, NH Collection, nhow, Hesperia

What do Nh-hotels's customers say about them?

Review Score

2.6/5

Total Reviews

22

Info

NH Hotel Group
5 Star
14.3%
4 Star
14.3%
3 Star
7.1%
2 Star
7.1%
1 Star
57.1%
Read reviews that mention
Matt Gams

Price Match Guarantee is Worthless

Reviewed on 2021-05-07T11:40:39

They say they have a price match guarantee but wouldn't price match to Hotels.com because "the payment conditions are different".Painfully slow pigeon hole English on their website chat function to even get this information. Very poor customer experience.
read more
Sian Walkington

HORRENDOUS COMPANY

Reviewed on 2020-08-22T05:15:26

This company is HORRENDOUS! Due to the pandemic myself and a group of 23 other girls have obviously been unable to travel..our flights were cancelled to Marbella on our group and unable to travel. The NH Marbella hotel unsympathetically would not refund or even PART refund a booking over £3311!!! They said ‘they looked online and we could still travel if we booked new flights”.. how is this a decision w few people could make on behalf of 24 other girls?! We were then offered to redeem the booking up until 31st Dec. Do they really think a group of girls are going to travel to Spain during a time like this?! They are basically saying risk your life or lose your money. All 24 of you. Not only will the weather be awful when it’s potentially safe to go later in the year but we have just seen how quickly quarantine can be imposed on travellers back into the UK.. ITS NOT SAFE!! Since this, we enquired about alternative dates just to see if there would be a price difference, they have said that there is a difference in fee and we would have to pay AN ADDITIONAL £1344!!!!! What the actual?! It’s a total JOKE! And daylight robbery. I totally understand this is a difficult time for businesses but to not even be slightly compassionate to extend the vouchers to next summer and honour the original price.. or offer partial refund is absolutely DISGUSTING!! I do not recommend a single person stay here.. it is obviously ran by people with not a single moral in sight and do not care about their customers.
read more
Isha Bhasin

The hotel charges for everything on top…

Reviewed on 2020-07-29T21:24:32

The hotel charges for everything on top which is not cheap- e.g parking is Eur15 per night (which is not mentioned upfront),for better wi-fi, there is a charge (otherwise it won’t work during peak/evening hours on the phone), no water bottles in the room, Eur20 fine per swimming pool towel - unless deposited back to the reception etc etc. Wish they were more transparent with the charges upfront at the time of booking!
read more
Amanda

Very nice hotel in Vienna

Reviewed on 2020-07-27T15:58:09

Very nice hotel in Vienna. Good food, excellent service and nice rooms.
Dennis de Wit

Never book with NH Hotels!

Reviewed on 2020-04-06T14:41:16

Never booking with NH Hotels ever again. I can't get a refund because of COVID-19,because the hotel claims everything in Romania 'is as normal, we can work here perfectly'. I am from The Netherlands. From the Red Zone. Flying to Romania means I will have to stay in state isolation for 14 days anyway. NH Hotels says corona is no reason to cancel the booking and took 200 euro's from my creditcard. Stay away from NH Hotels!
read more
Edoardo

Rewards point approach absolutely…

Reviewed on 2020-03-31T19:15:32

Rewards point approach absolutely unclear and not in line with basic standards of the industry.I needed to book a long stay for work, they assured me on the phone I would have been rewarded (20 days, almosto 3k spent, expected around 200 points, roughly 200€ in value). When i asked for them they told me there was A LINE among other 400 in terms & conditions where it stated that you can collect points from the SECOND stay, while booking service and nh rewards website were NEVER saying that. Absolutely unaccettable from a serious company. Room was also very dusty and i suffered from allergy for the whole period. Avoid absolutely
read more
FY

Great stay!

Reviewed on 2020-02-15T13:41:37

Stayed two times in this hotel and was always happy with the service!
David Pearce

This is not a 4 star hotel

Reviewed on 2020-02-14T05:14:49

Breakfast 4 star Room 3/4 star Wifi Intermittent Evening meal Atrocious Reception Unsatisfactory Bathroom: 07.50 - no hot water! Because I was waiting for a flight,the evening receptionist kindly offered us the right to delay our departure from the rooms the following day by 2 hours. When we took the hotel up on the offer, the daytime receptionist went into a very rude denial and insisted on charging us. I would not use hotels in this group again.
read more

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