Ola advertise 5km for $5.00 what a…
Reviewed on 2021-05-24T04:51:06
Ola advertise 5km for $5.00 what a ripoff from my house to the air port is 4.7 km.The Ola driver arrived
at my house the proceeded to take a long route(a route I have neve used). this route then proved to be in excess of 7km for which I was charged My wfe and i questioned the driver as to where he was going but we were ignored. To top it all the driver was driving at about 80 km/hr in a 50 zone. The nett result is, I will not use Ola again and bad mouth them at any opportunity I get. I emailed Ola about a week ago to voice my concerns, they have yet to show me the courtesy of a reply. A RIPOFFread more
Good ola has latest features and with…
Reviewed on 2021-05-24T02:20:55
Good ola has latest features and with lowest fares
Reviewed on 2021-05-23T09:42:44
Was never picked up waited 5/10min tried to make contact issues using the app.. they deducted $17 from my account which they refunded then charged me $10 for cancellation fee,when i never cancelled useless have deleted the app.read more
Driver overcharged me.i had to pay as I…
Reviewed on 2021-05-21T16:54:25
Driver overcharged me.i had to pay as I was alone.But old didn't refund even though I complained inapp nor they took my call...even mail too no response.please don't use olaread more
The driver cancelled the call out
Reviewed on 2021-05-21T04:44:06
The driver cancelled the call out. Messaged him and dit not respond. Terrible terrible service!!!!!
Price tripled unexpectedly, support unhelpful
Reviewed on 2021-05-21T04:20:27
Tried to ride ola today, there was a coupon available for a cheap ride.
After i arrived,the price hiked up suddenly 3x the price.
I contacted customer support thinking that this was outrageous, and they refused to help me --- citing that i agreed to the price when I placed my order. Unhelpful, expensive lies.
If you have to use ola, Take a screenshot of your order when you place it. I'm never riding againread more
The most rubbish app the word
Reviewed on 2021-05-19T08:32:41
The most rubbish app the word
Deceptive drivers and bad support.
Reviewed on 2021-05-19T01:16:17
The driver first called me asking me to walk from the pickup point to meet him where he was.when i refused as I had several bags with me he did come. He then started following the gps suggested route as agreed.
We were on the highway and ant the very last second he veered off the road onto the offramp. I then checked with him if he was all right, making such an abrupt move at 100kmh took me by complete surprise! he said yes and that the gps seemed to change at the last second. I suggested we return to the highway and he agreed but instead of doing so continued to drive away from the highway into the back streets, slowly zigzagging his way towards my house. at this point he was completely ignoring the gps.
Once we got back to a major road approaching a traffic light the light changed to yellow, we were very close and could have comfortably made it though. instead he chose to brake abruptly sending my possessions onto the floor and prompting the car behind us to beep in frustration.
After getting home my fair was sent to me and was 31% higher than quoted! I tried to follow this up with Ola but I cant find any way of actually getting in contact with someone. Only a support system telling me thanks for your feedback, the case is now closed.read more