Review (August 2025)
Teveel betalen voor internet, tv en bellen? bij online.nl krijg je meer voor minder! altijd de maximale internet snelheid, meer televisie en voordelig bellen.
159.5M
Estimated Revenue
1.23M
Website Visitors
1.3/5
Trustpilot Score
What do we know about Online.nl?
Estimated Revenue (2020)
$159.5M
Total Employees
1100
Founded
1994
Industry
Internet
Location
Hilversum, Netherlands
About
Online.nl: Teveel betalen voor Internet, TV en Bellen? Bij Online.nl krijg je meer voor minder! Altijd de maximale Internet snelheid, meer televisie en voordelig bellen.
What is Online.nl's Revenue?
Online.nl's estimated revenue for 2024 is $159.5M.
What does Online.nl do?
What are the monthly traffic metrics for Online?
6/mo Traffic Growth
-29.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
4.3Mins
Pages per Visit
5.0
Bounce Rate
32%
How fast is Online growing?
Online has grown by 5.2% in the last 6 months according to SimilarWeb.
How do people interact with Online?
Last month, Online received 1M visitors who spent an average of 4.3 minutes on the website and visited 5.0 different pages per session. Overall, 32% of people bounce on the first visit.
How do people find Online?
871.7k people (71%) visit Online directly. 166k (13%) people search for them in Google. Whereas, 44.4k (4%) discover Online through Facebook, Reddit, and YouTube. 23.7k (2%) visitors come from Online's email newsletters. Finally, 79k (6.4%) people come from affiliates and or paid referrals.
Who uses Online?
Online's top market is the Netherlands and they receive 1.1M (92.8%) people.Then the 2nd is Poland with 45.9k (3.7%).The 3rd is is United Kingdom with 14k (1.1%).
Traffic Growth (last 6 months)
What are Online's ads on Google?
Google Ads
Contact met Online.nl | Wij beantwoorden jouw vragen
https://www.online.nl/klantenservice/contact/
Je kunt ons e-mailen, bellen of gebruik maken van onze online klantenservice. Gratis WiFi Modem · Bestellen kost maar 5 min · Overstappen regelen wij · Altijd de Beste Deal
Keyword: contact online
What do Online's customers say about them?
Review Score
1.3/5
Total Reviews
537
Info
Online.nl5 Star
10.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
David Kottelenberg
They can't give stable internet, but keep making mistakes that prevent me from cancelling the contract.
Reviewed on 2021-05-07T10:41:41
They cannot give stable internet due to a modem issue. The solution would be another type of modem,but they don't have this. They agreed that I can then cancel the contract, even though the duration is not yet past. However, they accidentally put in their system that my problem is resolved. They then cancelled my contract cancellation request without letting me know this. I found out when I asked why I had not heard from a contract cancellation yet. Now they opened a new ticket before proceeding to cancellation again, and there is no way to speed up this process.
I've been trying to get rid of them for 5 months now, and they keep making mistakes, which makes it that I can't leave.
They may be the cheapest, but they have the absolute worst service and process I have ever encountered in a company in this sector. I would not recommend Online.nl to anyone ever, please be warned!
read more
Erman Atak
Finally! I got rid of from Online.nl
Reviewed on 2021-04-21T09:09:30
Finally, I have stopped using this internet provider. I would never advice to choose this provider.I just called their customer service and told that due to the problems with my home internet (Online.nl) our mobile phones randomly switch to mobile 4G connection; and because of this problem I paid more than a hundred euros extra to my mobile internet provider (even though I have 10GB mobile internet). So it is a long lasting connection problem. The answer was that they don't guarantee a stable internet connection to their customers. Without checking their connection, customer service preferred to assume that the problem may be caused by some funny environmental reasons (i.e., an electric wire around my home). When I asked why they don't check it if it is a problem in their signal or modem, he offered me to send a technician, who will cost me €60 euros.
At the end, I am happy to switch to another company at a better price.
read more
Ajimusic
WARNING Please don't use this internet…
Reviewed on 2021-04-20T16:20:44
WARNING Please don't use this internet provider, terrible service and terrible Quality
Appathurai Chothirajah
Is ultra online shoping is exist?
Reviewed on 2021-03-22T20:15:50
Is ultra online shoping is exist?
Guust
The worst experience I've ever had
Reviewed on 2021-03-10T20:42:51
The worst experience I've ever had. Equipment that does not work, even though they were aware of the issues.Contract has been terminated but they keep on charging money from my account.
Helpdesk doesn't respond to emails and call centre can't help you solve your problem.
read more
Primoz
This company is terrible
Reviewed on 2021-02-03T12:06:49
This company is terrible! Customer service is by FAR the worst I have even seen. The waiting lines are absolutely unacceptable.You spend waiting 30min+ to get your turn.
I had issues with installing their internet and asked bloody 3 times for a technician and nothing! Terrible really. NOT RECOMMENDED
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Laura Dhave
Th customer service is horrible as well…
Reviewed on 2021-01-11T10:41:05
Th customer service is horrible as well the internet. It takes more than a week to send as a modem,and they left us without internet (knowing that we are in pandemic and work from home situation).
read more
Arjan Hollander. Den
Stay away from this company
Reviewed on 2020-11-17T10:52:31
Had a problem with the modem setup, they sent a technician, was solved fine. Speeds were in line with what was promised,ping was 8msec however finding best connection with speedtest takes forever for some reason. Connection isn't as stable though as was Ziggo cable. Connection drops a few times a day. Now the bad. Online was supposed to take care of cancelling Ziggo. Two weeks after my contract was supposedly ended I got billed, and it became clear they had not taken care of that after all. With only telephone correspondence available I asked for a conformation email of what was discussed, that they would take care of it, and I would send the Ziggo bills to them to be reimbursed. Mail never came. Week later the same again, a promise to set things right, a promise to send a mail, never happend. I could have cancelled Ziggo myself but that left me with the feeling it would hurt my chances of getting some form of compensation. Three times in a row Online broke promesses made, so I decided to cancel my subscription. This time I did get a mail, informing me I would be billed for the entire year but disconnected next month. So I'm stuck with 42,58 first month plus 11 x 34,- plus at least 2 bills and quite possibly 3 from Ziggo @ 62.45 for a total of 541.48 Euro's for two months of internet. I'll see them in court I guess.
read more
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