Benchmark, analyse and continuously improve your CX
1.45M
Estimated Revenue
4/5
Trustpilot Score
What do we know about Operata?
Estimated Revenue (2020)
$1.45M
Total Employees
10
Founded
2017
Industry
Computer Software
Location
Melbourne, Australia
About
Operata: Benchmark, analyse and continuously improve your CX
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What is Operata's Revenue?
Operata's estimated revenue for 2024 is $1.45M.
What does Operata do?
Operata is the experience management platform for cloud contact centers.
Operata monitors performance and analyzes quality data from your calls. Every call, every agent, everywhere. Then uses machine learning to diagnose issues, automatically take action and communicate with agents to improve the contact center environment. Operata increases the accuracy of evaluations, assures quality migration, accelerates adoption and enhances service performance and reporting. Available globally as a scalable, simple to deploy SaaS solution, Operata customers include leading insurers, telcos, banks and MSP's.
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