Review (August 2025)

Free 4 piece am & pm skincare set with $55

10k

Estimated Revenue

708.83k

Website Visitors

1.7/5

Trustpilot Score

What are the monthly traffic metrics for Origins?

6/mo Traffic Growth

-12.40%

All Time Traffic Growth

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Monthly Hits

709k

Time on Site

4.6Mins

Bounce Rate

45%

How fast is Origins growing?

Origins has grown by -57.1% in the last 6 months according to SimilarWeb.

How do people interact with Origins?

Last month, Origins received 709k visitors who spent an average of 4.6 minutes on the website and visited 5.0 different pages per session. Overall, 45% of people bounce on the first visit.

How do people find Origins?

297.8k people (42%) visit Origins directly. 273.7k (39%) people search for them in Google. Whereas, 16.1k (2%) discover Origins through Facebook, Reddit, and YouTube. 24.7k (3%) visitors come from Origins's email newsletters. Finally, 79.7k (11.2%) people come from affiliates and or paid referrals.

Who uses Origins?

Origins's top market is the United States and they receive 641.8k (90.5%) people.
Then the 2nd is China with 7.2k (1.0%).
The 3rd is is Canada with 5.6k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Origins's ads on Google?

Google Ads

Origins® Skincare | Free Deluxe Sample‎

https://www.origins.com/

Free Sample with Every $15. Enjoy Up to 6 Samples of Your Favorites! Pick Now. Powered by Nature. Giftcards & eGift Cards. Free Shipping on $35+ Exclusive Online Offers. 210 Joralemon St, Brooklyn, NY

Origins® Skincare Giveaway - Free 4-Piece + Full-Size

https://www.origins.com/skincare-bestsellers

In Honor of Skincare Giveaway, Receive a Free 4-Piece Set + Full-Size Night Cream. Skincare.

Face Masks for Acne | Best For Oily or Acne Skin | origins.com‎

https://www.origins.com/product/15346/10736/skincare/treat/face-masks/out-of-trouble/10-minute-mask-to-rescue-problem-skin

Keep Skin Out Of Trouble! Refine Rough Texture & Prevent Potential Outbursts. Free Samples · Free Returns · Free Shipping Types: Overnight, Charcoal, Anti-Aging, Sheet

Best Moisturizers for Dry Skin - Origins™ Official Site‎

http://www.origins.com/products/15352/skincare/moisturize/moisturizers

Maximize Skin's Moisture Barrier to Hydrate, Firm And Brighten! Learn More.

Best Moisturizers For Dry Skin - Products For All Skin Types

https://www.origins.com/products/15352/skincare/moisturize/moisturizers

Keep Your Skin Balanced and Healthy-Looking With Quality Moisturizers By Origins®.

What do Origins's customers say about them?

Review Score

1.7/5

Total Reviews

64

Info

Origins
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
90.0%
Read reviews that mention
Sophia Lauricella

Tinted Moisturizer is like WET PAINT on your face ALL DAY

Reviewed on 2021-04-18T18:18:31

I tried their tinted moisturizer. Coverage= NONE Absorption to skin= NONE Customer service = NONE What’s humiliating is that it never absorbed into my skin.As a result, when I hugged my husband AFTEr 8 HOURS of wear it smeared all over his suit. When I took my clothes off at the end of the night, it got all over my dress too. My dry cleaner doesn’t think she can get it out as my dress and his shirt are white! I may as well have been walking around with wet paint on my face all day! Customer service is a bot that tries to get you to order more of this garbage. If you plan to replace your wardrobe weekly, then I guess this product is for you!
read more
Karen Heyde Kubica

Origin manager, Karen, Farmington, CT

Reviewed on 2021-03-29T19:11:59

Karen in the Westfarms (Farmington, CT) store is very knowledgeable and helpful. She makes sure that I know when my favorite products are on special and spends time with me to explain new products.I can't believe she was able to recognize me wearing a mask and a year after our last visit. Store is beautiful as well.
read more
Kristen Bonafonte

Horrible customer service

Reviewed on 2021-03-23T20:04:01

Horrible customer service. Needed to cancel order. No way to do it online. Had to call customer service.Started at 8am. 1st rep said he’d take care of it. Had to call 4 times. Each rep told me they would cancel it and didn’t understand why the last one didn’t. Horrible service. Horrible online ordering. Beware of giving them your money.
read more
Helen

I ordered £160 worth of products and…

Reviewed on 2021-02-17T21:21:30

I ordered £160 worth of products and selected my three free sachets. (These are tiny sachets..so no big deal.. and part of their marketing of different products) I received 2 sachets - seriously? That’s just mean.
read more
Caz

Disappointed in customer service !

Reviewed on 2021-02-09T14:20:24

Love the products! Had one delivery with a damaged bottle, I’ve sent more than one email explaining about the damaged goods but never had a response.It’s nearly 2 months ago now so I can safely say I am not going to get any type of support regarding the broken bottle. If you are reading this you know the cost of these products, too much money to throw down the drain which I feel I have ?
read more
ZX

Terrible!

Reviewed on 2021-01-18T18:01:06

Ordered 4 items from the Origins’ website for my wife’s birthday. Order went through ok and received the order about a week later.All good. Opened the box and only 1 of the 4 items was in the box. Phoned up the helpline and the person, albeit polite, was absolutely no help. She said ‘yeh sometimes the website and the stock levels don’t match up!’, and I should have received an email. That was the only explanation! Checked my email and nothing...... She said I would get refunded within 14 days! 14 days? I used PayPal! Are they sending me a check? If money can go out immediately, why can’t it come back immediately? Anyway, I received the money back in my account, but it was only for 1 of the items. Money for 2 other items which they didn’t deliver (she said they were out of stock) hasn’t been refunded. Luckily I checked! So, I went to call them at 17:30 on a Monday. Their helpline is closed, with a message saying their helpline closed at 18:00? It was 17:30. So, I need to call them during the working day but before 17:30, when I should be working! Just Terrible!!! On a more positive note, I ordered the missing item, that my wife really wanted from Next and it arrived the next day! Conclusion - be more like Next and less like Origins....sheesh!
read more
sanewcomb

Do not order from Origins directly.

Reviewed on 2021-01-17T17:52:18

I have been using Origins for more than 20 years. I love their products. I hate their online store and customer service.Do not order from them directly. My last 3 orders directly from Origins has been worse than bad. The last order placed on 12/22/2020 still has not arrived. I just checked again, and UPS said they received an empty box to ship to me, and contacted Origins. Did I hear from them? No. It is 1/17/2021. I love their products but do not order from them directly. They have the worst customer service!!!!
read more
Miss Walker

Shockingly bad

Reviewed on 2021-01-15T16:06:58

Shockingly bad. I ordered item on 24th Dec. It still not appeared rang up it's out of stock and it's mid January.They have kept my money all this time. Asked for refund told will take 5 days. Don't use incompetent. They should have refunded me when out if stock. They said they would refund me spoke 15th Jan. Now 28th having to pursue via PayPal. Seriously bad customer service. I am annoyed. Another phone call refund still not processed. Said will process today. Update I got my refund
read more

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