Review (August 2025)

Custom jewelry personalized to the coordinates of your special place. Shipped from New Hampshire, USA. Each order is custom and made to order. Celebrate and share your jewelry.

290k

Estimated Revenue

3/5

Trustpilot Score

What do we know about OurCuffs?

Estimated Revenue (2020)

$290k

Total Employees

2

Founded

2018

Industry

Apparel Fashion

About

OurCuffs: Custom jewelry personalized to the coordinates of your special place. Shipped from New Hampshire, USA. Each order is custom and made to order. Celebrate and share your jewelry.

Social Links

What is OurCuffs's Revenue?

OurCuffs's estimated revenue for 2024 is $290k.

What does OurCuffs do?

What do Ourcuffs's customers say about them?

Review Score

3/5

Total Reviews

71

Info

OurCuffs
5 Star
25.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
65.0%
Read reviews that mention
Rodrigo

LACK OF COMMUNICATION

Reviewed on 2021-05-26T20:18:01

I have order from here before and no issue, now when I order for a second time for a special birthday present,radio silence! How does this even happen? Not even a simple update as to what is going on. I am truly disappointed in the lack of customer service and just blatant disregard for the customer. This is suppose to bring special memories not headaches and stress. WOULD NOT RECOMMEND if you want open communication.
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Grahame Wilson

Awesome products and service!!!!

Reviewed on 2021-05-17T16:32:16

I have ordered several items and have received them quickly. They are shipped with a very nice box and cloth bag for storage.I ordered a tennis bracelet, tennis necklace and another bracelet. They are all gorgeous and wear very well. One of the few sites that carries a bracelet in my size, which is a 9". Thank you so much for the great products and speedy service
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NLW

They scratch easily and start looking cheap

Reviewed on 2021-05-04T09:15:45

I was so excited to get these bands- I love that you can personalize them. However, I do have issues...unfortunatley.After this experience, I would definitely not buy anything again from OurCuffs or consider making a positive review. 1. They were shipped internatioally and arrived on time with no issue except for the part where I never received free shipping like promised. I had to pay extra after going back and forth with the company on why my items had not arrived. Instead of telling me the issue was the problem, they ignored shipping for a month and it was only after I contacted them that they said I had to pay for shipping. THAT WAS A MAJOR MAJOR SCAM! 2. The other issue is that after about a month of wear, they have a crazy amount of scratches and look very very cheap. The "silver" has worn off and now looks like a cheap piece of poorly done metal.
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Anne Hertz

Be very wary

Reviewed on 2021-04-18T09:19:51

Be very wary, don't waste your time and money ordering form this company. I made an order back inJanuary and never got it. After enquiring about it they are asking me to give them more money to have my items shipped; after over 2 months with no communications from their part! No apology, nothing. Very poor communication, all they want is your money. Also they claim to be in the USA when they're in China. I told them I want a refund and they totally ignored my request. I left a negative review on their Facebook which they of course deleted like all the other negative reviews and blocked me. I should have done my research better before ordering form Ourcuffs. DO NOT BUY FROM THEM!
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Maria N

Amazing bracelete

Reviewed on 2021-04-17T14:44:51

Amazing bracelete, absolutely love my co-ordinates bracelete. Ourcuffs great communication & fast delivery.Very professional & will definitely buy again & reccommend Ourcuffs. ?
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AC

Best present I could have surprised my…

Reviewed on 2021-04-12T20:39:58

Best present I could have surprised my man with! Ordering was easy and shipping was quick.The cuffs are a reminder of "where it all began"!
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Mich S

Thanks ourcuffs

Reviewed on 2021-04-12T18:37:20

Granted that during the holidays there was delayed service, the products are worth it.I enjoy having a special piece of jewelry made just for me. I have bought multiple pieces and love each and everyone of them dearly. I have gifted people a few as well and it makes them feel special because of the sentimental touch it adds. Thanks ourcuffs for allowing a special place to always live with us.
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Martin J Young

The mystery of the Cuff

Reviewed on 2021-04-10T07:20:26

Ordered a cuff on 17th Feb (2021) and nearly 2 months on still awaiting for it to arrive ?Chased with Customer Service who have told me they have chased with the relevant supplier and will get back to me with an answer as soon as they hear back...this was on the 21st March (2021).....needless to say if chased AGAIN today 10th April (2021) with Customer Service! It's not looking hopeful...:(
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