Review (July 2024)

Since 1966, peet's coffee has offered superior coffees and teas by sourcing the best quality coffee beans and tea leaves in the world and adhering to strict high-quality and taste standards.

800M

Estimated Revenue

542.4k

Website Visitors

2.7/5

Trustpilot Score

What do we know about Peet's Coffee?

Estimated Revenue (2020)

$800M

Total Employees

770

Founded

1966

Industry

Retail

Location

Emeryville, United States

About

Peet's Coffee: Since 1966, Peet's Coffee has offered superior coffees and teas by sourcing the best quality coffee beans and tea leaves in the world and adhering to strict high-quality and taste standards.

Social Links

Alexa Ranking: 91455

What is Peet's Coffee's Revenue?

Peet's Coffee's estimated revenue for 2023 is $800M.

What does Peet's Coffee do?

For over 50 years our goal has been to offer the best coffees & teas in the world, without compromise. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup. Collectively, we foster a culture based on authenticity that inspires people to unleash their unique, personal passions and expertise toward achieving our vision and mission. It takes talent and dedication from hundreds of Peetniks to make a single cup of Peet's coffee. Our values guide us on this journey. Join us!

What are the monthly traffic metrics for Peets?

6/mo Traffic Growth

26.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

542k

Time on Site

3.5Mins

Bounce Rate

52%

How fast is Peets growing?

Peets has grown by -16.1% in the last 6 months according to SimilarWeb.

How do people interact with Peets?

Last month, Peets received 542k visitors who spent an average of 3.5 minutes on the website and visited 3.0 different pages per session. Overall, 52% of people bounce on the first visit.

How do people find Peets?

223.8k people (41%) visit Peets directly. 203.9k (38%) people search for them in Google. Whereas, 7.5k (1%) discover Peets through Facebook, Reddit, and YouTube. 14.1k (3%) visitors come from Peets's email newsletters. Finally, 74.1k (13.7%) people come from affiliates and or paid referrals.

Who uses Peets?

Peets's top market is the United States and they receive 511.9k (94.4%) people.
Then the 2nd is Brazil with 9k (1.7%).
The 3rd is is India with 2k (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Peets's ads on Google?

Google Ads

Peet's Coffee Official Website - Craft Coffee Delivered

https://www.peets.com/shop

Explore Peet's Hand-roasted Coffee Beans, Mighty Leaf Signature Tea, & More Online Today. Discover The Highest Quality Beans From Farms Around The World. Discover Peet's Coffee. Join Peetnik Rewards. Types: Reserve Coffees, Organic, Decaf + Half-Caf, Signature Blends.

Peets.com - Official Site‎

https://www.peets.com/

Discover Fresh, High-Quality Coffee & Tea When You Shop At Peets.com. Founded In 1966 · Extraordinary Quality Categories: Coffee, Tea, Gifts…

Peet's Coffee Official Website - Shop Online Now

https://www.peets.com/collections/all-coffee

Enjoy A Bold & Flavorful Experience With Freshly Roasted Coffee By Peet's Coffee. Shop Now. Discover the Highest Quality Coffee Beans From Farms Around the World With Peet's Coffee. Hand-Roasted Since 1966. Free Shipping On $49+ Freshly Roasted On Demand.

Keyword: peet's

Peet's Coffee Online - Shop Online Today

https://www.peets.com/

Explore Peet's Hand-roasted Coffee Beans, Mighty Leaf Signature Tea, & More Online Today. Discover the Highest Quality Beans From Farms Around the World. Discover Peet's Coffee. The Original Craft Coffee. Hand-Roasted Since 1966. Freshly Roasted On Demand.

Keyword: peet's coffee

Mightly Leaf Tea - Highest Quality Whole Leaf Tea

https://www.peets.com/pages/mighty-leaf

Discover Exclusive, Unique & Specially Crafted Mighty Leaf Premium Tea Blends. Each Cup of Mighty Leaf Tea Offers a One-of-a-kind Experience. Shop Online at Peets.com. Free Shipping On $49+ Types: Loose Leaf, Tea Bags, Iced Tea.

What do Peets's customers say about them?

Review Score

2.7/5

Total Reviews

12

Info

Peet's Coffee
5 Star
50.0%
4 Star
0.0%
3 Star
16.7%
2 Star
0.0%
1 Star
33.3%
Read reviews that mention
Beth

Long-time customer gone

Reviewed on 2021-03-04T23:19:20

Long-time customer gone. I was a subscription member for 15 years, but after today, I have quit.Bungled shipments, incorrect charges, and totally impersonal customer service that is like talking to robots. No followup from management. I'm done.
read more
Terrence W

Better than Starbucks

Reviewed on 2021-02-01T20:25:26

Better than Starbucks. If feels more real. Less chain. More comfortable better furniture.Coffee is strong and bold. I just went for the first time in Miami - I have to move now cuz there's none in Tampa. Best coffee I ever had.
read more
Susan Hunter

Peets has the worst customer service.…

Reviewed on 2020-12-29T17:19:22

Peets has the worst customer service of any company I have ever done business with.On 12/21/20 I placed an order online and was overcharged. I spent 45 minutes on hold. The original order I was overcharged for was refunded and supposedly a corrected order was placed. When I never received confirmation of shipment I called them and was told they cancelled the corrected order. They told me they would place the order for me again, placing me on several holds. After 55 minutes they disconnected the call. I have not been able to contact them as they do not answer the phone and they do not reply to emails. Avoid this company unless you are willing to spend hours gettting order correctly placed. Horrible experience trying to deal with them!
read more
Masoud Shafiei

Peets' Worst Customer Service

Reviewed on 2020-09-17T14:17:47

Peets Coffee has one of the worst customer services. I've had issues with my subscription for a few weeks now,and when I call Peets and select an option after listening to the menu, nobody comes on to talk to me. I've been hold up to 30 minutes with no luck.
read more
Bill

You have problems with your K-Cups in…

Reviewed on 2020-08-29T15:54:43

You have problems with your K-Cups in the K2 version coffee maker. All other K-cups work in our K2 unit,while I average 1 out of 3 DO NOT WORK! When I try to report this on your website, via your email, I’m blocked since I don’t have a direct account! I really like your coffee, but your support is in the toilet. And, this problem started months ago.
read more
Willie

This place is really awesome.

Reviewed on 2020-01-13T14:54:16

I decided to go there because of some good reviews I had read before. Now I'm totally sure that sometimesreviews aren't fake - this place is really awesome.
read more
Carolyn

I ordered the Red Mocha Haraaz

Reviewed on 2018-11-15T01:17:56

I ordered the Red Mocha Haraaz. Expecting a very rich and dark cup of coffee. I was a little disappointed.Not terrible, but I wouldn't buy it again.
read more
Kyle S.

it's a coffee shop

Reviewed on 2018-11-06T18:43:27

it's a coffee shop. you'll go inside and think "yup it's a coffee shop". People will make your drink slightly differently store to store,but it's still coffee. it's an average coffee shop that looks nice in some locations.
read more

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