Review (August 2025)
Bij philips creëren we oplossingen, die mensen, data en technologie naadloos met elkaar verbinden.
10k
Estimated Revenue
1.44M
Website Visitors
1.8/5
Trustpilot Score
What are the monthly traffic metrics for Philips?
6/mo Traffic Growth
30.30%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
2.9Mins
Pages per Visit
3.0
Bounce Rate
55%
How fast is Philips growing?
Philips has grown by 7.7% in the last 6 months according to SimilarWeb.
How do people interact with Philips?
Last month, Philips received 1M visitors who spent an average of 2.9 minutes on the website and visited 3.0 different pages per session. Overall, 55% of people bounce on the first visit.
How do people find Philips?
444.1k people (31%) visit Philips directly. 812k (56%) people search for them in Google. Whereas, 22.1k (2%) discover Philips through Facebook, Reddit, and YouTube. 19.3k (1%) visitors come from Philips's email newsletters. Finally, 20.4k (1.4%) people come from affiliates and or paid referrals.
Who uses Philips?
Philips's top market is the Netherlands and they receive 1.3M (89.3%) people.Then the 2nd is Belgium with 55.4k (3.8%).The 3rd is is United States with 26.5k (1.8%).
Traffic Growth (last 6 months)
What are Philips's ads on Google?
Google Ads
LED-verlichting winkel - Ontdek de voordelen van LED
https://www.lighting.philips.nl/application-areas/food-large-retailers
Ontdek de voordelen van Philips LED-verlichting. Verkrijgbaar in tal van vormen en maten. Ontdek de nieuwste verlichtingstechnologiën om uw winkel duurzamer te maken. Voor thuis. Circulaire economie. Energiebesparend. Light Beyond Illumination. Bespaar kosten.
LED-verlichting winkel | Philips Lighting - Officieel
https://www.lighting.philips.nl/application-areas
Met energieoptimalisatie kan energieverbruik van verlichting verlaagd worden. Ontdek de voordelen van Philips LED-verlichting. Verkrijgbaar in tal van vormen en maten.
LED-verlichting winkel - Bespaar tot 80% aan energie - philips.nl
https://www.lighting.philips.nl/application-areas/food-large-retailers
Ontdek de voordelen van Philips LED-verlichting. Verkrijgbaar in tal van vormen en maten. Ontdek de nieuwste verlichtingstechnologiën om uw winkel duurzamer te maken. Voor thuis.
Philips Sonicare AirFloss - Eenvoudig & Effectief flossen - philips.nl
https://www.philips.nl/c-m-pe/philips-sonicare-airfloss
De AirFloss Ultra reinigt de hele mond in slechts 60 seconden. Probeer het zelf! Voorzieningen: Persoonlijke verzorging, Verzorging moeder & kind, Huishoudelijke artikelen, Accessoires
Keyword: waterpik showerpik water flosser
Philips Baardtrimmers - Trimt efficiënt én gelijkmatig - philips.nl
https://www.philips.nl/c-m-pe/gezicht-stylers-en-multitrimmers
Krachtig trimmen, nauwkeurig scheren. Een goede gewoonte, be your best you! Eenvoudig onderhoud · Effectief · Vriendelijk voor je huid · Innovatief
Keyword: beard trimmer apron
What do Philips's customers say about them?
Review Score
1.8/5
Total Reviews
262
Info
Philips5 Star
13.3%
4 Star
0.0%
3 Star
0.0%
2 Star
13.3%
1 Star
73.3%
Read reviews that mention
marissa manil
Customer service is a joke
Reviewed on 2021-05-21T11:08:48
Customer service is a joke. We have to wait for more than 3 months for our money back
Mizu Sani
Poor customer service by Philips Malaysia
Reviewed on 2021-03-10T02:59:47
Bought Philips Airfryer Premium XXL from Philips Malaysia Online Store via Shopee (3rd party platform)at a very good price than retail price (purchased during Philips Malaysia flash sale + shop voucher).
I was initially glad with the price i paid but not for long. As soon as i opened the box, there are missing items ie manual/instruction/recipe book and air fryer mesh.
Contact Philips Malaysia but they refused to deliver the missing items instead they asked me to return the item. Due to the low price ive paid i dont want to return the product for refund as other shops are selling this product at retail price.
All is ask is for Philips Malaysia to send me the missing items which what is supposed to come in a new box (i noticed the box is already unsealed when i received it). Nevertheless the product is ok. It is just the poor service by Philips Malaysia and very unprofessional conduct by them for not doing due diligence or checking (eventhough the box is unsealed) before deliver to the customer.
I hope Philips HQ can do some investigation on Philips Malaysia with regard this matter.
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Mohammad Kafaei
No one knows about my the order I placed two weeks ago, and they expect me to wait till they find it.
Reviewed on 2021-02-21T18:15:22
Two weeks ago, I placed an order online (one of the biggest mistakes in my life). They gave me the wrong track and trace ID,which is wrong in the format (there is no track and trace ID in this format in all the Nether lads). My order has been lost now, and expect me to wait until they find it. After several attempts to following up on the status of my order from all the platforms I could (phone call, email, Facebook, even in person at the shop), all had the same answer: "Unfortunately, we can't do much for you. You need to wait for an update" So, I waited first time for two days, the second time for three days, and the last time they told me, "Please wait for another WEEK, so PROBABLY, we would have some updates (just an update and nothing else) for your order.
So, I have the impression that no one wants to take responsibility. They even propose me to pay and repurchase the product, and whenever they found the previous order, I can return it. (This solution blew my mind)
They involved me in their mistakes. They expect me to wait endlessly for the problem, which I'm not guilty of. And they can easily say, "Sorry, we can't do much for you."
I have never seen a company with such terrible customer service. Where, in the modern world, are you expecting your customer to wait that you solve your fault?
Can you imagine how much energy I spend just to know the status of my order?! This has affected my routine, work productivity, and everyday life for about two weeks. How can Philips compensate for these things?
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Karol Sokolowski
TV bought in 2014
Reviewed on 2021-01-21T11:52:39
TV bought in 2014. Worked well for 2 years. At the start of 2017 began to go out and light up alone during use !!In 2018 applications disappeared - 2 - 3 days after installing an application from google play, we could no longer find it on tv !! The last one - since April 2020: tv stopped several times a day and we received an “Android Recovery Menu” !! After having chosen '' reboot now '' it worked again but for a few hours only !! At the moment, after having already tried everything: unplug TV, restart a thousand times, reinstall update with USB (FAT32) ... NOTHING !! NOTHING!! NOTHING!! TV is definitely dead !! When we compare and look for a TV: Instead of having the information: '' 2 years warranty '' we should have the information: '' Unusable after 2 years ''
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Michiel MrFix
Best value for money - I've owned 50+ Philips products over last 50 years!
Reviewed on 2020-09-26T13:59:24
I'm amazed at the low Trust Score I see here. I've probably owned at least 50 Philips products over the last 50 years.On average they have provided better value for money and especially a longer useful lifespan than any other brand I've used. For example, I've bought 4 Coolskin shavers over the last 12 years and only 1 has broken so far: I lost 1 and I'm still happily using the other 2! My most recent bigger Philips purchase was the 50PUS7304 flatscreen TV in December 2019. Excellent image & sound, gorgeous design and the Ambilight adds some nice, er, ambience :) Keep doing what you do, Philips!
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J Scott
Substandard products and service
Reviewed on 2020-06-20T22:27:32
I purchased a Philips smart tv on the basis that my previous Philips tv was 13 years old and still going strong.However, it seems that newer products are not built to the same standard or of the same quality. Within 3 weeks of receiving my new tv a crack appeared on the screen. I contacted Philips support and the responses I received were both inconsistent and contradictory. Firstly, I was told to address my concerns to the retailer and that the warranty did not apply. Apparently, a replacement product was down to the retailer. Then I was told the warranty did apply but the tv would need to be assessed for repair. This I was informed may result in me being liable for the cost of repair. Given the product is virtually brand new the prospect of having it repaired was not something I was willing to accept. This of course is against the backdrop of the current COVID 19 pandemic. Furthermore, not only was the employee who responded disinterested but it would seem he was not sure what the processes were and what the cover of the warranty was. After contacting the retailer I was informed that Philips had indicated that the damage was down to accidental damage i.e. that I was not telling the truth. Philips used to be a respected and trusted brand. I have owned and still own a number of Philips products. However, given my recent experience I will not be purchasing any further Philips products. I would strongly advise anyone considering purchasing a new domestic electrical product to steer well clear of Philips, they are no longer the company they once were.
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Cármina Azevedo
I bought my Philips TV model 43PFS5803…
Reviewed on 2019-09-10T15:03:34
I bought my Philips TV model 43PFS5803 in January 2019. The TV worked fine for a while but soon revealed a software problem with the Netflix application.I can only browse on Netflix or watch programs for a few seconds before an error message prompts error tvq-100 and all actions within Netflix become unavailable. I tried first to solve the problem on my own by restarting Netflix, updating the TV software, googling online. When I realized I needed help I called the TV Customer Service from Philips. They offered help instructions several times (some of them repeated) and none of them worked. I asked either to receive a new TV or to get physical repair help at home. Both those ideas were denied. Philips kept on giving me fix instructions (when asked) and those still not work today. I am very disappointed, since my TV is still new and within guarantee, but all the customer support I have is non-working tips. I have bought a Chrome Cast to be able watch Netflix. Nonetheless, this should be unnecessary given I bought a Smart TV. I feel that I pay for functionality I cannot use. And no money back or actual efficient help was offered at any point. Currently the Netflix feature still does not work and Philips never asked about the status.
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SergioZ
I have now both monitor and TV for 10…
Reviewed on 2019-07-09T12:24:19
I have now both monitor and TV for 10 years and never got a problem.
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