Reviewed on 2021-05-21T06:01:37
Super smooth trade.
Reviewed on 2021-05-19T18:18:02
Ebony S was very helpful and quick to respond! Thank you!
Reviewed on 2021-05-17T22:26:42
It’s scam. Don’t fall for it. If you don’t take whatever they offer you your phone will be back with big damages.???⚠️⚠️⚠️⚠️. Shame on Apple as well who are choosing these scam artists Compney. Don’t fall for it⚠️⚠️⚠️⚠️???read more
260$ trade in switch to 50$
Reviewed on 2021-05-17T21:04:02
I sent a perfect iPad... they offered 260$. Sent it in they switched to 50$!! What a scam.Said it had screen damage. So now I’m gonna get my iPad back with screen damage. Cool.
Been without an iPad for 2 weeksread more
READ THE REVIEWS BEFORE SENDING THEM YOUR EQUIPMENT!!!
Reviewed on 2021-05-17T21:01:29
Pfft... I should have read the reviews before I sent in my macbook pro. They offered me $460 then I sent it in and then reduced the price by $300 for some screen issue.I never had a screen issues in the past but once they get their hands on the laptop it has screen issues. They entice you with money and have you send it in poor packaging so when it arrives its damaged and they can chop down your price... Then if you're unhappy with the price they send you back your laptop but now its broken. Great business model. Apple should revise who they do business with. Also the customer service department left a lot to be desired.
(EDIT) After emailing the company with the email from Chadwick they were able to review my laptop and stated that the problem was a delamination issue that was considered "physical damage" but was a manufacturer defect. After this review they reprocessed my full payment. For this I give them 3 stars. I'm happy with the revision of my payment however it would be nice to not have to go through what is essentially an appeal process. Thank you Phobio and thank you Zakiyah!read more
I thought I was trading in to Apple but…
Reviewed on 2021-05-17T07:39:13
I thought I was trading in to Apple but then I got scarred when I saw a different name.But 2 weeks later I got an email with a credit for Apple so all is good.read more
I didn’t realize you could trade in…
Reviewed on 2021-05-17T04:40:48
I didn’t realize you could trade in laptops too. This is a game changer for me.
Reviewed on 2021-05-17T02:13:21
I recently spent hours on the phone trying to redeem my Apple trade in ID and was left with no answers then I got the pleasure to speak with Nia who knew exactly what to do!Not only did she know what to do but she went above and beyond by calling me back promptly and is very personable and professional! Thank you Nia!!!read more