Review (August 2025)

Phone.com an affordable voip virtual business phone system that delivers cloud-based voice, video, sms, mms, fax and more. call today, 877.746.6310.

13.03M

Estimated Revenue

357.09k

Website Visitors

2.2/5

Trustpilot Score

What do we know about Phone.com?

Estimated Revenue (2020)

$13.03M

Total Funding

$2M

Total Employees

240

Founded

2008

Industry

Information Technology And Services

Last Funding Date

Series A Apr 2015

Location

New York, United States

About

Phone.com: Phone.com an affordable VoIP virtual business phone system that delivers cloud-based voice, video, SMS, MMS, fax and more. Call today, 877.746.6310.

Social Links

Alexa Ranking: 25895

What is Phone.com's Revenue?

Phone.com's estimated revenue for 2024 is $13.03M.

What does Phone.com do?

Founded in 2008 by veteran telecommunication entrepreneurs, Phone.com provides over 30,000 businesses with comprehensive, flexible, and reliable cloud-based communication and collaboration solutions. Our innovative product coupled with experienced executive leadership and a forward-thinking strategic planning has lead to 10 straight years of growth. With over 50 customizable features including audio and video conferencing, call forwarding, and virtual toll-free 800 and local numbers, Phone.com's business VoIP allows you to connect with anyone anywhere at any time. Phone.com's affordable can be customized to fit exactly what your company needs no matter the business or number of employees. Along with award-winning, 24/7 customer support, Phone.com has been recognized by the Inc. 500|5000 as well as Technology Fast 500 for fastest growing private companies. Newly launched for developers and designers, our APIs are able to streamline workflows by extending UC services into third-party portals, middleware, and CRM platforms, and creates new use-cases with custom integrations.

What are the monthly traffic metrics for Phone?

6/mo Traffic Growth

-9.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

357k

Time on Site

5.2Mins

Bounce Rate

35%

How fast is Phone growing?

Phone has grown by -2.7% in the last 6 months according to SimilarWeb.

How do people interact with Phone?

Last month, Phone received 357k visitors who spent an average of 5.2 minutes on the website and visited 6.0 different pages per session. Overall, 35% of people bounce on the first visit.

How do people find Phone?

268.9k people (75%) visit Phone directly. 36.8k (10%) people search for them in Google. Whereas, 7.3k (2%) discover Phone through Facebook, Reddit, and YouTube. 12.4k (3%) visitors come from Phone's email newsletters. Finally, 24.7k (6.9%) people come from affiliates and or paid referrals.

Who uses Phone?

Phone's top market is the United States and they receive 285.8k (80.0%) people.
Then the 2nd is Philippines with 15.9k (4.4%).
The 3rd is is Trinidad and Tobago with 7.5k (2.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Phone's ads on Google?

Google Ads

Buy Toll Free Vanity Numbers - Great Custom Phone Numbers‎

https://www.phone.com/features/vanity_toll_free/?_tracking_id=400&utm_source=adwords&utm_campaign=VanityNumber

$10/Month for Local or 800 Vanity Phone Numbers. Includes Call Forwarding Starting at $10/Mo. · Free 30-Day Trial · Over 40 Features

Buy Toll Free 800 Numbers - With Call Forwarding Service‎

https://www.phone.com/video-landing-b/?_tracking_id=400&utm_source=PPCGoogle&utm_campaign=tollfree

$10/Month Includes 800 Number, Forwarding & 40 Advanced Features, Free Trial Free 30-Day Trial · Starting at $10/Mo. · Over 40 Features

20% Off Coupon Code Today Only | Best Toll Free Numbers Online‎

https://www.phone.com/vanity-toll-free-numbers/

Increase sales and revenue with an affordable toll free 800 number from Phone.com. Our premium Toll Free vanity numbers will make your business truly memorable. 20% Off Coupon Code TFN20.

800 Telephone Number | Starting as Low as $9.99/Month‎

https://www.phone.com/features/custom-toll-free-numbers/

Our Phone Plans Start at $9.99/month and are Packed with 50+ Features. Get 20% Off Today! "Phone.com Allowed Us to Grow Quickly." - Jeff Pollack, Partner at RadioActive Media Inc. Set Up Alerts. View Pricing. Request A Quote. Download App. Sign Up Online.

Best Toll Free Numbers Online | 20% Off Coupon Code Today Only‎

https://www.phone.com/vanity-toll-free-numbers/

Our premium Toll Free vanity numbers will make your business truly memorable. 20% Off Coupon Code TFN20. The #1 VOIP Phone Service. Trusted by 30k Businesses. Amenities: 20% Off Coupon Code, 30k+ Happy Customers, 50+ Features from $9.99.

What do Phone's customers say about them?

Review Score

2.2/5

Total Reviews

13

Info

Phone.com

[email protected]

(877) 644-1317

Newark

5 Star
23.1%
4 Star
0.0%
3 Star
0.0%
2 Star
7.7%
1 Star
69.2%
Read reviews that mention
Simon Chamberlain

Useless

Reviewed on 2021-03-14T18:30:39

Useless, poor quality of calls (drop out every 2 seconds despite being on 650mbps - Fast internet).Called and waited for 20 minutes to try and cancel and just gave up, no answer just repeated hold. Submitted a support message and received an automated response saying they'll be back to me in 24 hours... let's see.
read more
drjbc

If I could give them zero stars

Reviewed on 2021-02-25T20:28:15

If I could give them zero stars, I would. 25 minutes to answer the phone when there is a problem.These people are worthless.
read more
Nuttapol Nonseeveerachai

Suspend my account for no real reason and refuse to give refund.

Reviewed on 2020-12-25T13:19:05

My experience suggest that you should avoid them. I register for their online fax service with 2 fax number and a year of payment.One day after that my account got suspended because of "fraudulent activity" (by doing almost nothing). I called customer service and their answer is the suspension will remain and will not disclose the reason. After sometime I call them again request for my refund, they said they will not issue any refund or offer any service. It's free money for them at this point.
read more
Andrew frier

If you are based in the UK you have to…

Reviewed on 2020-12-05T15:10:25

If you are based in the UK you have to pay $200 upfront before they will allow you to do business with them.Get one of the 2nd number phone provers on your App/play store instead.
read more
Michael

slow customer service

Reviewed on 2020-11-27T16:51:44

called on a Tuesday to get help with a new phone setup. The rep could not solve the problem,so he put in a ticket. I never received any follow up, so I called and spoke with a new rep that Friday, Tyler. It was like pulling teeth to get Tyler to help me. Eventually, after 20 minutes of wasted time I decided to end the call and am now still waiting for someone from phone.com to help me.
read more
David

Love the service

Reviewed on 2020-09-24T18:39:54

Love the service. It was a great way to keep our business feeling professional when we all were workingremotely.
read more
Madeleine Bleuemer

no or arrogant costumer service

Reviewed on 2020-09-21T04:57:48

no or arrogant costumer service, fax was forwarded after days and not in time, cancellation almost impossable,as they support is not reachable and or emails will not get responded. safe your money.
read more
Jasmine Taylor

I purchased a Voip business line 2…

Reviewed on 2020-07-10T21:52:14

I purchased a Voip business line 2 weeks ago. I have recieved calls on the line and just purchased business cards with the number on them.2 weeks later, I get an email saying my account has been suspended because of suspected fraudulent activity. I called customer service. They said they cannot clear the issue or disclose what was fraudulent. My business is REGISTERED with the secretary of state. They also should not have waited 2 WEEKS after I paid for my service and used it to end my contract.
read more

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