Review (August 2025)
Canada's largest retailer of sex toys for women, men & couples. from vibrators & dildos, to butt plugs, sex dolls, lingerie & more. free discreet shipping $59+.
13.37M
Estimated Revenue
867.18k
Website Visitors
2/5
Trustpilot Score
What do we know about Pinkcherry.ca Canada (A Division Of Tbmbm, Inc.)?
Estimated Revenue (2020)
$13.37M
Total Employees
76
Location
Oakville, Canada
About
Pinkcherry.ca Canada (A Division Of Tbmbm, Inc.): Canada's largest retailer of sex toys for women, men & couples. From vibrators & dildos, to butt plugs, sex dolls, lingerie & more. Free discreet shipping $49+.
What is Pinkcherry.ca Canada (A Division Of Tbmbm, Inc.)'s Revenue?
Pinkcherry.ca Canada (A Division Of Tbmbm, Inc.)'s estimated revenue for 2024 is $13.37M.
What does Pinkcherry.ca Canada (A Division Of Tbmbm, Inc.) do?
Pinkcherry is an online retailer that sells dildos and vibrators.
What are the monthly traffic metrics for Pinkcherry?
6/mo Traffic Growth
-3.10%
All Time Traffic Growth
Create Free Account
Monthly Hits
867k
Time on Site
7.1Mins
Pages per Visit
8.0
Bounce Rate
37%
How fast is Pinkcherry growing?
Pinkcherry has grown by 31.3% in the last 6 months according to SimilarWeb.
How do people interact with Pinkcherry?
Last month, Pinkcherry received 867k visitors who spent an average of 7.1 minutes on the website and visited 8.0 different pages per session. Overall, 37% of people bounce on the first visit.
How do people find Pinkcherry?
443.8k people (51%) visit Pinkcherry directly. 359.6k (41%) people search for them in Google. Whereas, 23.6k (3%) discover Pinkcherry through Facebook, Reddit, and YouTube. 14.6k (2%) visitors come from Pinkcherry's email newsletters. Finally, 5.2k (0.6%) people come from affiliates and or paid referrals.
Who uses Pinkcherry?
Pinkcherry's top market is the Canada and they receive 815.9k (94.1%) people.Then the 2nd is United States with 23.8k (2.7%).The 3rd is is Germany with 2.2k (0.3%).
Traffic Growth (last 6 months)
What do Pinkcherry's customers say about them?
Review Score
2/5
Total Reviews
81
Info
PinkCherry Sex Toys5 Star
10.5%
4 Star
0.0%
3 Star
0.0%
2 Star
5.3%
1 Star
84.2%
Read reviews that mention
customer
IF you want to be treated like a criminal buy from this company
Reviewed on 2021-05-24T23:05:33
I wanted to buy more sex toys so I decided to buy another Joyboxx, a specific sex toy box.I couldn't find it anywhere near the price I paid years ago so I contacted Joyboxx, that then RECOMMENDED Pinkcherry.ca to me. It has been a nightmare from both companies ever since. Joyboxx does not deserve customers as they didn't care at all except they didn't want to hear about it. They took no responsibility for their recommendation and that includes upper management.
Pinkcherry.ca's website accepted my order but then instead of a shipping notice, I was sent a suspected fraud e-mail and that my order was cancelled. I wrote them and contacted my credit card company. The fraud dept of my card assured me the purchase was approved and nothing wrong on their side. I have an excellent credit rating, for the record. Anyhow pinkcherry.ca then implied it is my address on my account. I used this account several times before and my address is still correct. I tried the purchase through PayPal as it was first advised with the suspected fraud e-mail. I did not want to use PayPal. Same thing happened. The company is refusing my orders due to my flagged account. They are treating me like a criminal. I just bought toys elsewhere weeks ago but they don't sell this toy box. I wrote Daniel Freedman, the CEO and left him a phone message. All has been ignored. I also wrote the president and no response as well. This is the worst company I have ever dealt with. Buy elsewhere unless no choice.
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Bean Boi Moonlit-Ajisai
Terrible Shipping
Reviewed on 2021-05-21T14:36:49
I ordered a handful of items off of their site, everything seemed fine, until my package never arrived.They said they would launch an investigation about the missing products with UPS and they agreed only to ghost me. I've been running in circles with their emailed customer service. Even in the same email thread god forbid they keep the same rep. And they dont reread the thread. Its also the same bs excuse of "check everywhere" like ups is actually gonna hide a package like its an easter egg. Waiting to hear back about a refund because I doubt even with a detailed "where I'm located" note, that i will actually get the item's I ordered
Update: customer rep said that "only 6 business have passed. Contact us back on tuesday. We should have word by then"
They completely ignored the fact I stated I wanted a refund knowing that i wouldn't actually receive my package (WHICH HAS ALREADY BEEN MARKED DELIVERED EVEN THO I HAVENT SEEN IT)
Needless to say I'm heated and pissed.
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Kaylee
Paid $30 for fast shipping and never…
Reviewed on 2021-05-16T14:24:57
Paid $30 for fast shipping and never got my package. Took 2 days for a response. They promised that it was sent but were going to send it again.I told them that I didn't pay $30 to get it two weeks later and asked for a refund and they gave me a full refund. Wont be buying from them again.
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Dominique Halicki
If I could give zero stars I would
Reviewed on 2021-05-10T03:41:41
If I could give zero stars I would. They double charged me on a 200$ order and I cannot get a hold of anyone to even rectify this.Terrible company and I will never spend my money there again.
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David Strictland
Defective Product/Zero Communication
Reviewed on 2021-05-09T17:28:49
Product I purchased was defective and failed on first use. Two e mails to customer service were not even acknowledged,much less substantively responded to. Worst possible customer service. Will not deal with this store again.
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Britt P
They sent me defective products
Reviewed on 2021-05-07T02:35:12
They sent me defective products, this is why they always seem to have sales, they buy broken products for resale.
My first product wouldnt charge,and the second replacement product had scratch and skuff marks all over it.
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Angela Conner
The first time buying from this company… MISTAKE
Reviewed on 2021-05-06T15:30:26
The first time buying from this company and it was a mistake should have never switched companies theyhad gave me the wrong size I politely messaged them and asked to return it for another one it's never been opened at all yet they still would not let me exchange it for something else I think it's pretty messed up never opened it so why could I not switch it for something else I didn't ask for my money back I asked to exchange and they would not allow it so with that being said I will not never purchase from them again because that's not okay I spent $30 on something that's still in the package an not able to use... And I buy toys at least two a month normally me and my husband love to play... So I could have been a real good customer for these guys but I got screwed literally
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Not Impressed
Ghosted and out $140 - defective products!
Reviewed on 2021-04-30T12:43:29
After receiving a defective product I paid $140 bucks for I reached out to their customer service who agreed to exchange it.One month later I receive a replacement. Still defective! They promised to give me points to make up for it and told me to throw the defect out. They put 1400 points on my account (which is $14!) so I reached out several times to resolve. They haclve completely ghosted me and now I have NOTHING ffor $140 I dished out.
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