Reviewed on 2021-04-22T09:49:41
I've gotten a little over 40 units for my company, and various models. That's roughly £3500 probably more.I've seen a model go from £70 to £120. I can surely say they are all quite brittle. Pieces just come off, mics break off, random things. I thought it was the users' fault, but I witnessed a crack happen just by putting a headset on. Half the units have tape on them. Sound is great though; but what's the use if you can't wear it. They do not repair them, warranty won't cover it as it's considered physical damage.read more
I only buy M95 Bluetooth for cell…
Reviewed on 2021-04-22T04:50:38
I only buy M95 Bluetooth for cell phones. I dropped them in water twice. I put them in rice overnight and they work like new.Love this productread more
The headsets are so bad I’m never…
Reviewed on 2021-03-09T07:57:46
The headsets are so bad I’m never buying from this company ever again I $130 wasted on this headset it doesn’t even work half the time the problems with it are it echoes,the mic suddenly stops working and the sound cuts out or goes to one ear this company should be out of business at this point they make things that are such poor qualityread more
Reviewed on 2021-02-12T14:46:24
Bought the PlanTronics BackBeat Noisecanceling headphone. The hanger is made of plastic and broke rather fast so I requested a return on warranty.Received the return label immediately. Important to say: the seller (FNAC) asked to contact PlanTronics directly. After a small phone conversation with PlanTronics I was redirected to their website for a return claim. Within 3 days a new headset was delivered, no charges at all (packing, shipping, etc). I will be more careful with the plastic hanger this time.
PS product is great: heavy bass and strong sound. Blue tooth enables handsfree calls etc
Not recommended for professional useread more
Worsts customer service EVER!!
Reviewed on 2021-01-25T20:50:19
Worsts customer service EVER!!! Dot buy there products expecting to get service
BAD product (Backbeat Fit 2.0)
Reviewed on 2021-01-20T13:53:44
BAD product (Backbeat Fit 2.0). Poor buildquility. Will break within a month.
Bad experience with Plantronics real customer carelessing
Reviewed on 2020-07-14T19:30:20
finally I sent the Plantronics Blackwire back to the seller.
Both you and the seller were not able to provide a viable and agreed resolution.Just a pass the bucket game. If you are happy like that, I wish you all the best but I will never buy anything more form your customer care less company.
One last sentence. All the answers given by an insistent and careless marketing manager for Poly Italy branch have been defined by the resell as EXCUSES and LIES. Not only. The Italian fellow said the resellers was an unknown and unauthorised. The reseller said it is the major Poly partner in the EU.
He also added that all black wires come without package from your company !!!!
Something evil is happening to your company.
To me, as soon as I will see Plantronics, I will turn on the other side
Plantronics is an INFAMOUS company !!!read more
Reviewed on 2020-07-05T13:41:13
My voyager legend was having minor mic issues. Reached out to customer service for repair or trade in deals.They said they will replace it as long as within the warranty. Now I bought it before 2 years and then in China had a replacement for the issue. I said I do not have proof of purchase. Eventually, when I send it to them they said they are unable to find any data regarding my bluetooth headset and it is beyond warranty and they will send it for recycle. In order to get my headset back I need to pay GBP25 for the courier fee. What should I say? As of today I own 3 other Plantronics product and I used to be a fan of this brand. Even last month I recommended my friends and they bought 2 sets of Voyager 5200. You shouldn't have advised me to send the headset in the first instance. I was not looking for free replacement, I told repeatedly. You lost a loyal customer. For others ensure to keep the proof of purchase in the locker. Extremely disappointed! PS: I am not surprised with the rating here.read more