Review (July 2025)

2.17B

Estimated Revenue

16.59M

Website Visitors

1.8/5

Trustpilot Score

What do we know about PULL&BEAR?

Estimated Revenue (2020)

$2.17B

Total Employees

3600

Founded

1991

Industry

Apparel Fashion

Location

Narón, Spain

About

PULL&BEAR: Choose your market and language to visit the PULL&BEAR website. Discover the latest trends in fashion for modern women and men. #freshonline

Social Links

Alexa Ranking: 8032

What is PULL&BEAR's Revenue?

PULL&BEAR's estimated revenue for 2024 is $2.17B.

What does PULL&BEAR do?

Pull&Bear was founded in 1991 with a clear international vocation and the intention to sell clothes to young people committed to their environment who live in the community and interact together. Young people who choose to dress casually, rejecting stereotypes and wanting to feel comfortable in their clothes. Pull&Bear satisfies this need by bringing together international trends, mixing them with street and club fashion influences and reinterpreting the style to create comfortable, easy-to-wear garments at unbeatable prices. As part of the Inditex Group (Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Uterqüe), one of the world's largest fashion groups, Pull&Bear has a network of over 900 stores in 70 different markets. Pull&Bear is also available online at PULLANDBEAR.COM from a growing number of countries from September 2011. If you would like to get in touch with us for job opportunities you can send us an e-mail to [email protected] or check our vacancies on www.inditexcareers.com

What are the monthly traffic metrics for Pullandbear?

6/mo Traffic Growth

27.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

17M

Time on Site

4.9Mins

Bounce Rate

33%

How fast is Pullandbear growing?

Pullandbear has grown by 15.0% in the last 6 months according to SimilarWeb.

How do people interact with Pullandbear?

Last month, Pullandbear received 17M visitors who spent an average of 4.9 minutes on the website and visited 5.0 different pages per session. Overall, 33% of people bounce on the first visit.

How do people find Pullandbear?

6.6M people (40%) visit Pullandbear directly. 9.1M (55%) people search for them in Google. Whereas, 448.9k (3%) discover Pullandbear through Facebook, Reddit, and YouTube. 192.7k (1%) visitors come from Pullandbear's email newsletters. Finally, 147.9k (0.9%) people come from affiliates and or paid referrals.

Who uses Pullandbear?

Pullandbear's top market is the Spain and they receive 3.6M (21.6%) people.
Then the 2nd is Portugal with 1.6M (9.4%).
The 3rd is is Turkey with 1.3M (7.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Pullandbear's ads on Google?

Google Ads

PullandBear.com - Pull&Bear - The Promotions are here

https://www.pullandbear.com/qa/

Don't miss out on the special promotions on selected items. Fashion for young people who are engaged with their environment! Cash on Delivery. Free Returns. 30 Day Return. In-store Delivery. Types: Accessories, Bags, Shoes, Clothing.

Keyword: pull and bear qatar

Pull&Bear® Offizielle Webseite - Crop Tops - Neue Kollektion‎

https://www.pullandbear.com/de/damen/kleidung/t-shirts-c29020.html

Entdecke die neue Crop Tops Kollektion von Pull&Bear. Kaufen! Typen: Kurzarm, Langarm, Träger, Basics, Bedruckt, Bodys, Rock band t-shirts Angebot: 50% auf Sale + Free Shipping · Gültig vom 27. Dez. bis zum 31. Jan.

Keyword: cheap crop tops for juniors

Pull & Bear® Web Oficial - Crop Tops - Nueva Colección‎

https://www.pullandbear.com/es/mujer/ropa/camisetas-c29020.html

Descubre la Nueva Colección de Crop Tops en Pull&Bear. ¡Compra! Novedades Cada Semana · Envío Gratis a Tienda · Devoluciones Gratuitas

Keyword: beach crop tops

Pull & Bear® Web Oficial - Shorts - Nueva Colección‎

https://www.pullandbear.com/es/mujer/ropa/shorts-c29023.html

Descubre la Nueva Colección de Shorts en Pull&Bear. ¡Compra Ya! Devoluciones Gratuitas · Envío Gratis a Tienda · Novedades Cada Semana Tipos: Denim shorts, Cintura alta, Flores, Rotos, Chinos, Cargo

Keyword: dressy black shorts

Pull & Bear® Web Oficial - Shorts - Nueva Colección‎

https://www.pullandbear.com/es/mujer/ropa/shorts-c29023.html

Descubre la Nueva Colección de Shorts en Pull&Bear. ¡Compra Ya! Novedades Cada Semana · Devoluciones Gratuitas · Envío Gratis a Tienda

Keyword: elastic waist shorts womens

What do Pullandbear's customers say about them?

Review Score

1.8/5

Total Reviews

1443

Info

PULL&BEAR
5 Star
20.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Andrea Haas

Shocking!! the worst customer experience

Reviewed on 2021-05-15T11:54:32

Absolutely the worst customer experience. 1 month later and I am still missing my refund.I purchased some clothes off their app and was sent completely the wrong items. I contacted customer and asked what to do, they told me to send back the wrong items and then they will refund me for my items. I returned as told. 2 weeks later, still nothing, no confirmation, no money , no update. Tried contacting them and they told me to wait. A month later, today, I contacted them and they said there was an error processing my return. That they will sent it to the corresponding team and will contact me in a few days with a solution. Still yet again, no solution, missing my money and very poor costumer team. They ended my conversations when I expressed my frustrations with a ✌️Sign. Which I think is extremely rude. Still waiting money , still waiting for a solution. Will NEVER shop here again nor recommend to any family or friends. Absolutely shocking !!!!
read more
Tori

I have never ever had a worse experience.

Reviewed on 2021-05-15T07:13:11

I have never ever had a worse experience with A company in my life. Tired to place an order which failed on their app,checked my account, money was pending to leave, called customer service and they assured me it would stay pending for a few days and then go back into my account which was fine. Next day I checked my account again and the money was taken! Which I had been assured on the phone just the day before would never happen as ‘there is no order associated with my account and we never take the money until the goods have left our warehouse’ which is obviously a complete lie. So I’m now nearly 3 weeks on and have had nothing but rude customer service emails, rude and unhelpful people on the phone (I can’t even ring them anymore as it just cuts off) I opened a case with PayPal in order to get my money back, which by the way is over £100 which I’ve now been without for weeks and should never have left my account. Pull and bear finally responded to my emails and told me they’d located my payment and told me I had to close my PayPal case before they could refund me, this is totally false so I asked them to explain to me why I would do this; to which they replied one single line - ‘in order to receive a refund the case must be closed’ I have not heard from them again since despite sending numerous emails, this was over a full week ago. They have not responded to my PayPal case, I have since spoken to PayPal who were also shocked at how the company are choosing to handle this and having seen all my evidence have provided me with assurance I will get my money back, unfortunately it looks like the company are complete scam artists and are going to make me wait the full 30 days of the PayPal case in order to issue a refund. They are nothing short of fraudsters and I would urge anyone to think twice before trying to make a purchase with them. I barely ever leave reviews, I feel so strongly that everyone should hear this as I’ve NEVER believed a big company like pull and bear would behave like this. I’d seriously consider contacting trading standards.
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Ruby

Better than expected

Reviewed on 2021-05-14T20:32:47

Came very quickly and arrived before they where supposed to... I love there selection of shoes and Ithink it is worth they buy :)
read more
Megan Elin Phillips

Update - still no refund

Reviewed on 2021-05-13T16:44:35

Update - it’s been a month and still no sign of my money. Absolute sh*tshow of a company.DO NOT ORDER
read more
Gabi Ripoll

Ordered from the website with no…

Reviewed on 2021-05-11T16:08:55

Ordered from the website with no issues, fast confirmation and easy to use. Paid via PayPal. Very speedy delivery (ordered Saturday and delivered Tuesday - was a bank holiday Monday).Great products, nicely packaged. Returned two using the link on the confirmation email and processed through the website. Again, simple to use. Dropped off parcel and have received refund within 2 working days. Was really apprehensive after reading other reviews but cannot fault the website or the jeans I kept. Would happily use again!
read more
Serena Handel

Still missing items over 2 months later

Reviewed on 2021-05-06T18:58:06

Two months ago I ordered three items of clothing. A few days after ordering I received a FedEx tracking number.A few days after that I received notice that the shipment was cancelled by the sender. I contacted customer support and told me they were 'looking into it' but did nothing. A month after I ordered, I finally received another FedEx tracking number and this time a package actually arrived. Except it was missing one item that I ordered. I contacted customer support again and they told me 'they were looking into it'. One month later and nothing has happened - no response at all. I am still missing part of my order with no help from customer support.
read more
Gabrielle Laycock

AWFUL AWFUL experience

Reviewed on 2021-05-06T09:37:47

AWFUL AWFUL experience! Trying to return a dress as their idea of a size M is about a size 6!They've sent me a QR code and sbowed that I can return it to a post office (in the UK). However when I get to the post office (I've tried 2 different post offices now) they say they don't deal with that sort of QR code. However Pull and bear don't say anywhere on their website where to return the blumming thing!????? Can't believe companys get away with this fraudulent behaviour. It's not even poor service, its just completely lacking of any service!!!
read more
Daisy Laing

bad quality

Reviewed on 2021-05-05T10:55:48

honestly, im really disappointed. I love pull and bears designs but that the only good part about them.I am a sporty size 12, i ordered a L pair of jeans which were way too small, however i loved the design so ordered an XL something that i found mentally painful to do. with this new order i also bought a skirt 2 dresses and a top. the Skirt fit nicely until i realised that the zip was broken-before id even put it on. the dresses which i also ordered in XL were bad quality, one of them was far too big and the other fit alright- apart from the fact it had a stain on the front! the new jeans in an XL had button whole too small for the button so it took me ages just to undo them so that i could try them on- what a joke! the clothes smelt plasticy and weird. this being said, i am also to blame because i should have known that something with a price that cheap isnt going to be good quality! please please please shop somewhere else before here- do not waste your time and money. id also like to mention that this is the first review i have ever done and it is not like me at all- disappointed
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