Review (April 2024)

As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. maximize the benefits of modern cloud.

2.37B

Estimated Revenue

7.67M

Website Visitors

1.5/5

Trustpilot Score

What do we know about Rackspace Technology?

Estimated Revenue (2020)

$2.37B

Total Employees

7800

Founded

1998

Industry

Information Technology And Services

Location

San Antonio, United States

About

Rackspace Technology: As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud.

Social Links

Alexa Ranking: 2744

What is Rackspace Technology's Revenue?

Rackspace Technology's estimated revenue for 2023 is $2.37B.

What does Rackspace Technology do?

At Rackspace Technology, we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. As a recognized Gartner Magic Quadrant leader, we are uniquely positioned to close the gap between the complex reality of today and the promise of tomorrow. Passionate about customer success, we provide unbiased expertise, based on proven results, across all the leading technologies. And across every interaction worldwide, we deliver Fanatical Experience TM — the best customer service experience in the industry. Rackspace has been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Learn more at www.rackspace.com.

What are the monthly traffic metrics for Rackspace?

6/mo Traffic Growth

-10.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

4.1Mins

Bounce Rate

28%

How fast is Rackspace growing?

Rackspace has grown by 10.2% in the last 6 months according to SimilarWeb.

How do people interact with Rackspace?

Last month, Rackspace received 8M visitors who spent an average of 4.1 minutes on the website and visited 3.0 different pages per session. Overall, 28% of people bounce on the first visit.

How do people find Rackspace?

6.3M people (82%) visit Rackspace directly. 1.1M (15%) people search for them in Google. Whereas, 23.6k (0%) discover Rackspace through Facebook, Reddit, and YouTube. 34.7k (0%) visitors come from Rackspace's email newsletters. Finally, 18.4k (0.2%) people come from affiliates and or paid referrals.

Who uses Rackspace?

Rackspace's top market is the United States and they receive 5.2M (68.0%) people.
Then the 2nd is Mexico with 308.3k (4.0%).
The 3rd is is Canada with 281.3k (3.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Rackspace's ads on Google?

Google Ads

Rackspace® Managed Cloud - Why Manage the Cloud Alone?‎

https://www.rackspace.com/

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Custom Managed Hosting Solutions. 24x7 Tech Support. Request a Free Quote

What do Rackspace's customers say about them?

Review Score

1.5/5

Total Reviews

56

Info

Rackspace
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Karen Conroy

Horrible customer service

Reviewed on 2021-03-30T16:54:34

Horrible customer service. You deal with people from India. They never call you back.For the price (which is very expensive) you can get much better in the US
read more
Antonio Belize

Please do not use Rackspace

Reviewed on 2021-03-08T19:54:35

Please do not use this Rackspace. Their IT department is great but their customer service deparment is terrible and unethical.They will bill you after you cancel then tell you that they don't have a cancellation ticket. When you don't pay the balance you shouldn't have been changed, they will send you to collections and ruin your company credit. I've never been more disappointed with a company. Do yourself a favor and save yourself a lot of time and money. Go elsewhere. Please. They don't deserver yout business. I have the worst experience with Rackspace.
read more
Robert Quinonez

Rackspace Support Stinks

Reviewed on 2021-03-08T16:45:51

My company has used Rackspace hosted email for around 9 years and their support has gone down the tubes.Their BOT is a joke. And the humans you can contact are not trained to solve anything anymore. All they do is open tickets and hope someone else will fix things. Most recently, I waited over 18 hours for someone to fix an email account (while emails were bouncing) but no one was able to fix it despite multiple attempt to contact them. In the old days, such a fix would have taken 5 minutes. Definately NOT "Fanatical Support". Time to look for a different provider.
read more
Joe Currie

Don’t bother with Rackspace

Reviewed on 2021-01-27T15:34:28

I tried signing up for an account, my account got denied. I call back asking why, they tell me it was an error,they ask me to sign up again, the system won’t let me. I’ve called 3 times trying to get this resolved. No one cares, don’t bother with Rackspace.
read more
J Young

Awful, absolutely awful excuse for a company.

Reviewed on 2020-11-03T15:11:46

The timeline of reviews here is an accurate representation of the company. A few years ago (granted when they wanted our money and to migrate to them)they were fantastic. My......look at them now. They are a shadow of their former selves. Incredibly long wait times on tickets, awful customer service, zero consistency, astronomical prices. Meetings...so many meetings..... meetings to discuss what was discussed in a previous meeting because no one talks to each other....yet we're the people paying them to advise on best approach/practice! My recommendation [to anyone considering Rackspace] would be to invest your time and money in training up your staff and doing it all yourself in Azure/AWS - it would be far cheaper and not to mention quicker. (I have had my staff on training courses with this goal in mind to leave RS when our contract is up) or, you know, go with a more competent provider.
read more
deepakgogia1

Rackspace is a wonderful organization…

Reviewed on 2020-08-13T07:52:58

Rackspace is a wonderful organization and this organization is employee friendly and keep a believe and faith on Rackers.I love the organization and leaders dedication towards work and strategy.
read more
Steve Jones

Zero support

Reviewed on 2020-07-27T19:01:19

Zero support. I mean zero. Literally zero. I got locked out of my account, and there is no way to getback in because no-one at that piece of crap company gives a monkeys. Their password reset emails don't actually hit your email either, so if anything goes wrong, you are screwed.
read more
William

Don't do it

Reviewed on 2020-07-08T15:30:42

Don't do it - I'm a long-standing client and over the past couple of months they have gone down the toilet in a substantial way.I used to love them, but I can no longer in good conscious recommend them (maybe recommend Rackspace to your worst enemy).
read more

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