Review (August 2025)

Feel welcome to raffles luxury hotels and palaces. book one of our rooms and enjoy exceptional comfort. raffles offers well-being spa, family or business stays through its meeting rooms.

9.56M

Estimated Revenue

79.68k

Website Visitors

3.9/5

Trustpilot Score

What do we know about Raffles Hotels & Resorts?

Estimated Revenue (2020)

$9.56M

Total Employees

2100

Founded

1887

Industry

Hospitality

Location

Issy-les-Moulineaux, France

About

Raffles Hotels & Resorts: Feel welcome to Raffles luxury hotels and palaces. Book one of our rooms and enjoy exceptional comfort. Raffles offers well-being spa, family or business stays through its meeting rooms.

Social Links

Alexa Ranking: 328389

What is Raffles Hotels & Resorts's Revenue?

Raffles Hotels & Resorts's estimated revenue for 2024 is $9.56M.

What does Raffles Hotels & Resorts do?

Raffles is an oasis for the well-travelled, and the home of emotional luxury. With a history dating back to 1887, when Raffles Singapore opened its grand colonial doors for the first time, Raffles Hotels & Resorts, part of Accor Group, is an award-winning, international brand. A global portfolio of fourteen landmark properties embodies the spirit and elegant aesthetic of the brand. From secluded resorts to city hotels, the iconic Raffles experience is found in Singapore, Cambodia, China, Indonesia, Philippines, UAE, Saudi Arabia, The Seychelles, Turkey, Poland and France. Every hotel and resort in the Raffles family has a unique personality. Each has a story to tell and a distinct sense of place. What unites them, and makes them indefinably and sublimely Raffles, is their proud dedication to the legendary Raffles tradition of delivering thoughtful, personal and discreet service. Every employee wears a pin bearing the Travellers' Palm because it is the symbol of the oasis. Travellers of old would drink the water stored in the base of its cup-like leaves, and use its East-West orientation as an informal compass. It is a reminder that the spirit of hospitality and sanctuary is alive and well at every Raffles hotel and resort. Learn more about Raffles at: https://www.instagram.com/raffleshotels/ https://www.facebook.com/raffleshotels/ https://twitter.com/raffleshotels https://www.youtube.com/raffleshotels

What are the monthly traffic metrics for Raffles?

6/mo Traffic Growth

-18.40%

All Time Traffic Growth

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Monthly Hits

80k

Time on Site

1.8Mins

Bounce Rate

46%

How fast is Raffles growing?

Raffles has grown by -26.3% in the last 6 months according to SimilarWeb.

How do people interact with Raffles?

Last month, Raffles received 80k visitors who spent an average of 1.8 minutes on the website and visited 3.0 different pages per session. Overall, 46% of people bounce on the first visit.

How do people find Raffles?

13.8k people (17%) visit Raffles directly. 53.6k (67%) people search for them in Google. Whereas, 1.1k (1%) discover Raffles through Facebook, Reddit, and YouTube. 1.6k (2%) visitors come from Raffles's email newsletters. Finally, 1.2k (1.5%) people come from affiliates and or paid referrals.

Who uses Raffles?

Raffles's top market is the United States and they receive 10.1k (12.7%) people.
Then the 2nd is Singapore with 9.9k (12.5%).
The 3rd is is Poland with 9.7k (12.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Raffles's customers say about them?

Review Score

3.9/5

Total Reviews

4

Info

Raffles Hotels & Resorts
5 Star
50.0%
4 Star
0.0%
3 Star
25.0%
2 Star
0.0%
1 Star
25.0%
Read reviews that mention
W.G.

Raffles Dubai

Reviewed on 2021-04-04T16:19:15

Raffles Dubai. This hotel understands what customer service is all about. Very friendly and customer-oriented staff.No matter which employee of the organization you meet, if they see you are looking for something or have a question, they drop what they are doing and come to help you out. The rooms are nice, clean, and equipped with everything for a luxury hotel experience. The location is next to a pretty busy highway. This was a bit of a disappointment to us, although in the room itself you could not hear it.
read more
Kitty lott

Istanbul raffles is one of the best…

Reviewed on 2021-02-11T12:36:02

Istanbul raffles is one of the best hotels
Priya Patel

Crazy expensive for what you get not…

Reviewed on 2019-11-26T14:01:31

Crazy expensive for what you get not worth it rude staff
Emmanuel Gonzalez Cuenco

Racist and Stupid to Boot

Reviewed on 2019-08-03T04:27:15

I stayed at the original Raffles in Singapore some years ago. Despite the high 3-figure prices in US$,the room had clearly not been renovated since the 1960s, and the basic layout not changed since the 1800s. They have since remodeled, but what will not be so easy to remodel is the racist attitude of both staff and management. When I was there, I was twice challenged in the lobby, and two successive employees refused to take my picture, apparently automatically thinking that because I am Asian, I had no business being in their lobby, and must have somehow sneaked through the doormen whose job is to keep the riff-raff out. These people are not only racist, but stupid. The white people who register there are more likely to be middle-class, even red-neck, visitors who saved their pennies in order to stay “once in a lifetime” where Somerset Maugham stayed. Just read the reviews. In contrast, the Asians are more likely to be seriously affluent, well-educated, and well-travelled.
read more

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