Review (August 2025)

Maximize your ecommerce business with rakuten super logistics services and xparcel order fulfillment software. partner with us today!

40M

Estimated Revenue

157.34k

Website Visitors

2.9/5

Trustpilot Score

What do we know about Rakuten Super Logistics?

Estimated Revenue (2020)

$40M

Total Employees

120

Founded

2001

Industry

Internet

Location

Las Vegas, United States

About

Rakuten Super Logistics: Maximize your eCommerce business with Rakuten Super Logistics services and Webgistix SmartSuite order fulfillment software. Partner with us today!

Social Links

Alexa Ranking: 101611

What is Rakuten Super Logistics's Revenue?

Rakuten Super Logistics's estimated revenue for 2024 is $40M.

What does Rakuten Super Logistics do?

Rakuten Super Logistics (RSL) is a national leader in ecommerce order fulfillment and freight brokerage. RSL's nationwide network of fulfillment centers allows leading ecommerce retailers to reduce shipping costs, improve order accuracy, decrease shipping times, and increase customer satisfaction. RSL's state-of-the-art technology and cloud-based fulfillment platforms fully integrate with major ecommerce platforms including: Shopify, Amazon, Magento, Walmart Marketplace and eBay. Rakuten Super Logistics provides online merchants of any size the resources to compete with industry giants: • Faster delivery with nationwide network of strategic locations • Lower shipping costs through automated order routing • Unparalleled service with dedicated client support specialists • Your customers experience and enjoy your brand

What are the monthly traffic metrics for Rakutensl?

6/mo Traffic Growth

-2.80%

All Time Traffic Growth

Create Free Account

Monthly Hits

157k

Time on Site

15.0Mins

Bounce Rate

31%

How fast is Rakutensl growing?

Rakutensl has grown by -19.3% in the last 6 months according to SimilarWeb.

How do people interact with Rakutensl?

Last month, Rakutensl received 157k visitors who spent an average of 15.0 minutes on the website and visited 12.0 different pages per session. Overall, 31% of people bounce on the first visit.

How do people find Rakutensl?

96.3k people (61%) visit Rakutensl directly. 17.8k (11%) people search for them in Google. Whereas, 13.1k (8%) discover Rakutensl through Facebook, Reddit, and YouTube. 28.5k (18%) visitors come from Rakutensl's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Rakutensl?

Rakutensl's top market is the United States and they receive 153.2k (97.4%) people.
Then the 2nd is India with 571.5 (0.4%).
The 3rd is is Turkey with 413 (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Rakutensl's customers say about them?

Review Score

2.9/5

Total Reviews

2

Info

Rakuten Super Logistics
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
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Read reviews that mention
Tyler

An absolutely horror experience. Orders from Shopify are not sent, data such as prices cannot be amended and match the website prices. And much more

Reviewed on 2021-02-25T20:46:13

An absolutely horror experience with this company. I suggest everyone to stay away form this company. Wehave so many issues and the customer service is just the horror. A few examples: - Shopify is connected to Rakuten through an app which only Rakuten has access to. Orders we get on Shopify are not been delivered to Rakuten and they don't care! Setting up tickets and approaching the service support, all is being ignored. - We changed the prices in Shopify of our products. The Rakuten system doesn't allow us to amend the prices in their system. We are paying higher taxes and addressed this issue 4 months ago with no solution. - Credit Card cannot be changed. Since more than 2 months we addressed this issue with complete ignorance.
read more
David W.

I can't stress enough - DON'T USE THEM

Reviewed on 2019-06-20T02:33:30

I can't stress enough, do not work with RSL. They have been a nightmare since day one.We've been working with them for just over a year now. -Last week they shipped out 28 duplicate orders, costing me over $4,000 and making our company look like a bunch of amateurs. You don't want them representing you. -I visited their Las Vegas warehouse and it was a complete mess. Workers were literally throwing packages into bins over 10' away, like it was a game. The bin could have been right next to them if they moved it. -They constantly loose inventory in their warehouse. I once found around $1,500 of lost inventory. -They were overcharging me for storage until I physically visited the warehouse and called them out on it. The general manager blamed it on his "fat fingers" and adjusted the charges. Avoid at all costs. I'm already looking for a new fulfillment company.
read more

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