Review (August 2025)

Welcome to rapha

66.46M

Estimated Revenue

1.38M

Website Visitors

2.1/5

Trustpilot Score

What do we know about Rapha?

Estimated Revenue (2020)

$66.46M

Total Employees

410

Founded

2004

Industry

Apparel Fashion

Last Funding Date

Private Equity Aug 2017

About

Rapha: WELCOME TO RAPHA

Social Links

Alexa Ranking: 39734

What is Rapha's Revenue?

Rapha's estimated revenue for 2024 is $66.46M.

What does Rapha do?

Founded by Simon Mottram in London in 2004, Rapha makes the world's finest cycling clothing. For 15 years, our products have redefined comfort, performance, and style for cyclists from absolute beginners through to WorldTour professionals. Born from a love of the sport, Rapha regularly organises and sponsors unique rides and events. The Rapha Cycling Club was founded in 2015 to bring cyclists together, and today there are already more than 17,000 members worldwide. Our 21 Clubhouses across Europe, North America and Asia have become hubs for RCC members and local cyclists, offering a café space and stocking the latest products. Rapha is proud to have worked with the sport's best athletes from its earliest days. First, as title sponsor to the British UCI Continental team Rapha-Condor from 2005 to 2012, then as clothing supplier to Team Sky from 2012 to 2016. We continue to work at the top tiers of professional cycling with the women's UCI WorldTour team CANYON//SRAM since 2016, and, after publishing a two-year study on the state of the sport titled the Rapha Roadmap, we have returned to the men's WorldTour with EF Education First Pro Cycling from 2019.

What are the monthly traffic metrics for Rapha?

6/mo Traffic Growth

-27.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

4.0Mins

Bounce Rate

38%

How fast is Rapha growing?

Rapha has grown by 2.0% in the last 6 months according to SimilarWeb.

How do people interact with Rapha?

Last month, Rapha received 1M visitors who spent an average of 4.0 minutes on the website and visited 7.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Rapha?

763.3k people (55%) visit Rapha directly. 490.7k (36%) people search for them in Google. Whereas, 33.6k (2%) discover Rapha through Facebook, Reddit, and YouTube. 24.3k (2%) visitors come from Rapha's email newsletters. Finally, 43k (3.1%) people come from affiliates and or paid referrals.

Who uses Rapha?

Rapha's top market is the United States and they receive 365.9k (26.5%) people.
Then the 2nd is United Kingdom with 204k (14.8%).
The 3rd is is Germany with 103.6k (7.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Rapha's ads on Google?

Google Ads

Rapha® Official Website - Shop Online Now

https://www.rapha.cc/

Browse Rapha's Extensive Cyclewear Collection Online and Find the Perfect Kit for You. Designed for Every Day On the Bike. From Hardest Rides to Coolest Days. Shop Online Now. Jersey Downsizing Program. Free Crash Repair Service. 30-Day Guarantee.

Rapha.cc | Rapha® Official Website | Save Up To 50%‎

https://www.rapha.cc/gb/en

Shop the End of Season Sale Now and Save Up To 50% On Selected Lines. Short Time Only. Designed for Every Day On the Bike. From Hardest Rides to Coolest Days. Shop Online Now. New Year's: Up to 50% off Selected Lines · Ends Jan 11

Rapha® Cycling Jerseys | Free 90 Day Returns & Exchange | rapha.cc‎

https://www.rapha.cc/us/en_US/shop/jerseys/category/jerseys

Designed for Endurance Rides & Performance Cycling. Shop Our Cycling Jerseys. Free 90-Day Returns · Free Crash Repair Service · Free Repairs & Returns · Full range of Roadwear Styles: Sportwool, Windproof, Aero

Rapha® Official Website - Shop Online Now

https://www.rapha.cc/

Browse Rapha's Extensive Cyclewear Collection Online and Find the Perfect Kit for You. Designed for Every Day On the Bike. From Hardest Rides to Coolest Days. Shop Online Now. 30-Day Guarantee. Jersey Downsizing Program. Free Crash Repair Service.

Rapha® Official Website - For Beginners And Pro Cyclists

https://www.rapha.cc/us/en_US/

Browse Rapha's Extensive Cyclewear Collection Online and Find the Perfect Kit for You. Designed for Every Day On the Bike. From Hardest Rides to Coolest Days. Shop Online Now.

What do Rapha's customers say about them?

Review Score

2.1/5

Total Reviews

222

Info

Rapha
5 Star
20.0%
4 Star
5.0%
3 Star
10.0%
2 Star
20.0%
1 Star
45.0%
Read reviews that mention
Anonym Anonym

Amazing Service and Returns works perfectly

Reviewed on 2021-05-20T10:37:57

I have really ordered a lot of stuff and had to return really a lot (to much) - because it just did not fit (cycling wear is not an easy thing when it comes to sizing).I now know which products in which size fits me and I will be an longterm customer now and have made new orders - which I will definitely do not return!!!! - Because their products are just beautiful. No Import Tax to pay to EU and they ship super fast. They only thing I have to complain is their weird sizing of Bibs - could not find one which fits me )-:
read more
John

Excellent product and service

Reviewed on 2021-04-27T11:28:49

Rapha does get it wrong some times but they recover nicely. I ordered a couple of bits online andthen was told the order was cancelled. Rapha offered a refund and £20 good will voucher and also waived delivery. The new product arrived on time. You can't take it away from Rapha, their products and design's are amazing. And a very good service. You have definitely retained a customer and fan. Thank you Rapha.
read more
Jordan Van Walleghem

False advertisement and worst customer service

Reviewed on 2021-04-25T11:18:08

I was a loyal customer, myself and my girlfriend spent more than 3k€ on their product over the past year but that was until I bought their most expensive product,a 375€ jacket; the main zipper broker after less than 3 month of usage, they publicly advertise that a broken zipper would result in a replacement or a refund but in fact when I contacted them they just tell me that it would be easier for them if I could replace the zipper at my own charge and after I insisted they just offered me a 150€ voucher. So now I have a broken 375€ jacket and a 150€ voucher where what I just wanted was a not broken 375€ jacket
read more
Peter Cadman

I could of learnt to make a T-shirt quicker!

Reviewed on 2021-04-23T09:54:02

Customer service live chat are helpful enough but their delivery is beyond a joke.I took the free delivery option as I had a week before I needed the items and their express delivery pricing is just a rip off plain and simple. Turns out 5-7 days is the actual delivery estimate after it’s been dispatched! So it’s taken them a week so far and it’s not even dispatched and then I’ve got another week or so to wait to actually take delivery once it’s dispatched! Biggest joke is they are apparently unable to cancel it now even though it’s not yet been dispatched. For comparison Le Col free delivery has been with in 48hrs on both occasions I’ve used them recently. Won’t be bothering with Rapha again.
read more
gary shaw

I purchased a pair of their bibs

Reviewed on 2021-04-20T10:41:55

I purchased a pair of their bibs, the quality is ok but the fit is horrendous, if having your nutscrushed is your thing then these are the puppies!
read more
Raymond

Poor quality

Reviewed on 2021-04-16T21:31:43

Got 2 sweatshirts and 2 T-shirt’s for casual wear. Ordered lots of Rapha in the past but really disappointed with the quality delivered today,no better than Primark to be honest. Last Rapha I’ll be buying as it’s gone from top quality to tat..
read more
Charles

Returns Policy = Poor at best

Reviewed on 2021-03-29T09:36:20

Was given a jacket for Christmas which, unfortunately, wasn't for me. Went to Rapha website to return,but as it was bought in store you cannot return it on the main website (doesn't say this anywhere). Email customer service who told us to send it to the store. Went to the store website to look for returns. There is no process for non-in person returns. Emailed the store, who told us to email the main customer service department. Main department finally give us a printout to stick on the parcel so we can return it. Return was tracked and was delivered 3 days after postage. Took Rapha another 2/3 weeks to confirm they had received it and to send a refund voucher. Bearing in mind that Rapha promise full refunds with returns (no mention of vouchers).
read more
Maria

Still waiting for my order, 16 days...package still not delivered.

Reviewed on 2021-03-11T06:44:19

Hey Rapha, your delivery and customer service is really bad. I’ve ordered online on the 23.02.and I am still waiting (16 days!). No update, no information about what is going on or when I can expect the order to be delivered. For a premium brand a really poor and disappointing service experience. Called your customer service hotline, got promised that Rapha will take care of it, but nothing happened and no one ever called me back or informed me.
read more

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