Safeharbor: See Their Revenue, Competitors, Traffic, and Reviews (August 2025)

Review (August 2025)

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2.16M

Estimated Revenue

71.15k

Website Visitors

4/5

Trustpilot Score

What do we know about Safeharbor Knowledge Solutions?

Estimated Revenue (2020)

$2.16M

Total Funding

$44.6M

Total Employees

28 Founded

1998

Industry

Information Technology And Services

Last Funding Date

Venture (Round not Specified) Jan 2005

Location

Tukwila, United States

About

Safeharbor Knowledge Solutions: Safeharbor offers cutting-edge customer self-service forum, FAQ and knowledge base software. Flexible, easy-to-use troubleshooting, workflows and more.

Social Links

Alexa Ranking: 272221

What is Safeharbor Knowledge Solutions's Revenue?

Safeharbor Knowledge Solutions's estimated revenue for 2024 is $2.16M.

What does Safeharbor Knowledge Solutions do?

Safeharbor is a leader in knowledge base and forum SaaS solutions as well as contact center services that help organizations provide superior customer support, while reducing costs. Since 1998, our knowledge engineers and developers have provided the best of both worlds in methodology and technology to provide superior results and develop effective self-help environments. SmartSupport™ is a knowledge base solution that delivers a range of easy-to-use, fully integrated capabilities that connects people with answers. Easy to implement and cost effective, you can expect an ROI within six months or less with multiple languages, easy WYSIWYG real-time editing, and full access to our world class knowledge management team. We have been providing knowledge management assistance to Fortune 500 companies for over a decade and work with your teams to help with some or all of the following: ■ Content assessment, ■ Content creation and testing, ■ Analysis and reporting, ■ Knowledge base and contact center alignment, taxonomy and best practices. Safeharbor also provides contact center and BPO services. We analyze these services against multiple performance benchmarks and continuously seek to improve them at each level. Customers have witnessed significant increases in customer satisfaction and retention levels using our services.

What are the monthly traffic metrics for Safeharbor?

6/mo Traffic Growth

38.60%

All Time Traffic Growth

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Monthly Hits

71k

Time on Site

3.5Mins

Bounce Rate

70%

How fast is Safeharbor growing?

Safeharbor has grown by -20.8% in the last 6 months according to SimilarWeb.

How do people interact with Safeharbor?

Last month, Safeharbor received 71k visitors who spent an average of 3.5 minutes on the website and visited 2.0 different pages per session. Overall, 70% of people bounce on the first visit.

How do people find Safeharbor?

19k people (27%) visit Safeharbor directly. 51.5k (72%) people search for them in Google. Whereas, 528 (1%) discover Safeharbor through Facebook, Reddit, and YouTube. 203.2 (0%) visitors come from Safeharbor's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Safeharbor?

Safeharbor's top market is the India and they receive 70.1k (98.5%) people.
Then the 2nd is Nepal with 361.9 (0.5%).
The 3rd is is United Kingdom with 299.5 (0.4%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

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