Review (August 2025)
Samaritans works to make sure there’s always someone there for anyone who needs someone. read more.
5.72M
Estimated Revenue
655.84k
Website Visitors
2.3/5
Trustpilot Score
What do we know about Samaritans?
What is Samaritans's Revenue?
Samaritans's estimated revenue for 2024 is $5.72M.
What does Samaritans do?
Samaritans' vision is that fewer people die by suicide. Every six seconds, somebody contacts Samaritans for help, and every 90 minutes, someone in the UK or Ireland dies by suicide. Whatever you're going through, call us free any time, from any phone on 116 123 or email us at [email protected].
What are the monthly traffic metrics for Samaritans?
6/mo Traffic Growth
-28.20%
All Time Traffic Growth
Create Free Account
Monthly Hits
656k
Time on Site
1.5Mins
Pages per Visit
2.0
Bounce Rate
68%
How fast is Samaritans growing?
Samaritans has grown by -26.3% in the last 6 months according to SimilarWeb.
How do people interact with Samaritans?
Last month, Samaritans received 656k visitors who spent an average of 1.5 minutes on the website and visited 2.0 different pages per session. Overall, 68% of people bounce on the first visit.
How do people find Samaritans?
169.4k people (26%) visit Samaritans directly. 417.1k (64%) people search for them in Google. Whereas, 10.5k (2%) discover Samaritans through Facebook, Reddit, and YouTube. 5k (1%) visitors come from Samaritans's email newsletters. Finally, 801.1 (0.1%) people come from affiliates and or paid referrals.
Who uses Samaritans?
Samaritans's top market is the United Kingdom and they receive 390.7k (59.6%) people.Then the 2nd is United States with 72.3k (11.0%).The 3rd is is India with 21.8k (3.3%).
Traffic Growth (last 6 months)
What do Samaritans's customers say about them?
Review Score
2.3/5
Total Reviews
17
Info
Samaritans5 Star
20.0%
4 Star
0.0%
3 Star
0.0%
2 Star
13.3%
1 Star
66.7%
Read reviews that mention
Francis Assisi
I'm livid that my honest and to the…
Reviewed on 2021-05-15T19:18:23
I'm livid that my honest and to the point review of this horrible institution has been taken down .They obviously have their claws in many walks of life . I was banned from Face book for highlighting their poor gas lighting treatment of people in distress and now just because I alerted people that they can trace and track numbers , not only for exceptional circumstances but if you call too often or they judge your calls not to their taste , that can also happen . Which does not mean only in the extremist of circumstances , as was the case with my step son it was just for being too open with his emotional plight . It's so hard to get the truth out there about this dangerous institution because third party platforms continue to attack free speech . I do believe they are a danger to callers because they tell people to call back anytime night or day , then some higher power within the organisation blocks the number even if it is witheld. So its questionable what kind of spying they are involved with into peoples tender emotions or during periods of chaotic mood swings . The fact that they don't level with their callers is a disgrace because they refuse to state what they do on their website . I will keep speaking out against them and have evidence to back up the assertions of this review .
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Bev Fowler
No answer when I needed you the most
Reviewed on 2021-05-15T15:57:12
No answer when I needed you the most. 116123 dialled over a dozen times from 3a.m. until 10 a.m.on 4th May 2021. Each time I called I was held in a queue for a long time before eventually hanging up. So deeply disappointed
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Brent James Collins
NOT A SAFE OR HELPFUL PLACE TO TURN WHEN ONE FEELS DESPAIRING!:
Reviewed on 2021-05-02T20:30:53
In my experience over many calls to date when i have felt despairing, with just two exceptions that i remember,this is generally not a safe or helpful place to turn when one feels despairing. Barring these two exceptions i have been caused to feel even worse as a result of phoning them than i did before.
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Annika
Please just don’t bother. Complete let down.
Reviewed on 2021-04-14T09:28:31
Called the Samaritans when I was thinking about offing myself in uni on an MA degree.One of my best mates on the course called them too. I was given nothing but condescending BS and my mate was not helped to the point that he did, eventually, off himself. Poor service, terrible people.
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SIMFIN
Serious disaster for the despairing
Reviewed on 2021-03-06T00:02:28
The Samaritans is contributing to the problem not helping it.
It used to be a good service, many years ago.Now you can expect the following:
- to speak to a moron.
- moron who repeats a script, and nothing else.
- no empathy, or active listening.
- feel like you are talking to a brick wall.
- asked with condescension if you've seen your GP, or other such profound advice, posed as a question.
- will steer the conversation to make you feel worse than you started.
- leave you in the lurch and end the call abruptly.
- be outright nasty and bullying, as I found when I called Glasgow.
- keen to avoid you talking about feelings but try to steer to towards topping yourself. .
I believe this farce of an organisation is now exists to help people to the ever after not to alleviate suffering. Given the elite who support it so visibly are the ones who believe depopulation is good.
There is a minority about 1% or less, of older men who genuinely try to help by listening actively, and provide emotional support. The rest are a waste of space and we'd be better off if they topped themselves.
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Luke Burton
Useless. They dont answer
Reviewed on 2021-02-26T00:32:20
Second night in a row ive tried to call but again no answer...its nervewerecking enough trying tocall...
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Wayne Jones
I wasn't in a good place when I reached…
Reviewed on 2021-02-25T08:54:59
I wasn't in a good place when I reached out to them, and to be honest, I'm still not where I'd like to be.I spoke to them by email and after two messages I realized it was a waste of time. Me being suicidal was all they kept going on about even though I wasn't. After the second message I just gave up and didn't reply, that was two weeks ago. Since then I haven't had any form of follow up to see if I'm ok or what my state of mind is.
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Anon
A good outlet for pain
Reviewed on 2021-02-11T01:27:00
The people I have spoken to have always been genuine and kind, they let you talk about anything you want with no judging.A good outlet when you just want to scream into the night. They don’t always have knowledge of specific illnesses but I wouldn’t expect them to. Once I explained what BPD was the volunteers are always respectful and help the best they can. My go to call when I don’t want to fight anymore
read more
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