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Samaritans Review

April 2026

$75M
Revenue
611.0K
Visits/mo
1.9/5
Trustpilot
1,687
Employees
8%
Growth
#73,787
Global Rank
Estimated Revenue
$75M
Total Employees
1.7K
Employee Growth
8%
Industry
NonProfit
Location
Ewell, UK
About

Samaritans works to make sure there’s always someone there for anyone who needs someone. Read more.

Global Rank
#73,787

What is Samaritans's Revenue?

Samaritans's estimated revenue is $75M.

What does Samaritans do?

Samaritans works to make sure there’s always someone there for anyone who needs someone. Read more.

3mo Traffic Growth
+0.1%
Monthly Hits
611.0K
Time on Site
4:08Mins
Bounce Rate
79%

How fast is Samaritans growing?

Samaritans has grown by 0.1% in the last 3 months according to SimilarWeb.

How do people find Samaritans?

People visit Samaritans through various channels. 98% find them through search engines.

How do people interact with Samaritans?

Last month, Samaritans received 611.0K visitors who spent an average of 4:08 minutes on the website and visited 1.5 different pages per session. Overall, 79% of people bounce on the first visit.

Who uses Samaritans?

Samaritans's top market is United Kingdom and they receive 58% of visitors from there. The 2nd is United States with 21%. The 3rd is India with 5%.

Traffic Growth (last 3 months)

611.0K visits
Dec 2025
611.0K
542.9K visits
Nov 2025
542.9K
499.0K visits
Oct 2025
499.0K

Traffic Sources

Search98%
Paid2%

Top Countries

United Kingdom58%
United States21%
India5%
South Africa3%
Germany2%
CompanyRevenueEmployeesGrowthFunding
British Institute of Learning DisabilitiesBritish Institute of Learning Disabilities
$3.5M818.5%N/A
Entrepreneurial ScotlandEntrepreneurial Scotland
$7.5M84-15.2%N/A
One Young WorldOne Young World
$35.0M2,8463.2%N/A
Dementia UKDementia UK
$15.0M47020.3%N/A
On PurposeOn Purpose
$1.7M3300.4%N/A
World Obesity FederationWorld Obesity Federation
$3.5M15434.1%N/A
Prince's Trust InternationalPrince's Trust International
$7.5M219-6.5%N/A
Children with Cancer UKChildren with Cancer UK
$7.5M636.4%N/A
ShiftShift
$5.2M37-23.7%N/A
Humanity and Inclusion UKHumanity and Inclusion UK
$3.5M630.0%N/A
Review Score
1.9/5
Total Reviews
396
Info
Samaritans
Sort by:
streeltje
Reviewed on Jan 15, 2026

I'm very impressed by the outstanding…

I'm very impressed by the outstanding listening skills of one of their team.We were in a call for almost an hour as a lit is going on in my life atm. I did not have to repeat myself to feel understood and found that he managed to organise my thoughts so I could think in a more positive way. Thank u so much R. Highly recommend.

Anon
Reviewed on Jan 2, 2026

As a young man whos struggled with…

As a young man whos struggled with mental health talking to people makes it much easier to let everything out they've truely helped me and I think I will be going back to them soon

Harry
Reviewed on Dec 30, 2025

This company have saved my life several…

This company have saved my life several times now. Tony was the name of the superhero tonight. But let me just say these guys are incredible. They give up their free time they could use for anything else. Not for money but because they just want to make the world a little brighter. Tony. You made mine a little brighter tonight. Much Love, Harrison Barrett.

Kerry Samantha Paley
Reviewed on Dec 29, 2025

Thank you to the women tonight who…

Thank you to the women tonight who listened. I wanted to hurt myself after the call not because of her, she made me took a positive action by having a shallow freezing cold bath and it help tremendously. I think they know what they are doing. I cant imagine theyd want to cause harm to anyone.

Ninteen
Reviewed on Jan 20, 2026

A waste of time

If I could rate them at minus ten I would. I now regret, my perpetual desperation in reaching out to them. I was always hoping in vein , to get through to someone kind and emotionally intelligent. However I always got through to terrible types . I phoned after traumatic experiences like getting physically attacked , abused and dealing with toxic environments in work and outside of it . I also hoped it would be good to talk over relationship breakdowns and in order to make sense of a brittle past. Most of the time I got through to people, who were judgmental and made the abusers out to be the victim and myself the problem. They repeatedly told me what to think and how to feel. So much for their phoney safe space non judgmental selling points . The result as someone with inherent low self esteem. I stayed in toxic environments longer then I should have and allowed people to mug me off . I also carried around a lot of needles guilt for things I now know I shouldn't have had to . I admit I was in effect addicted for a long time in trying to get help from the Samaritans . It took me a long time to stop reaching out to them and admit to myself that the line is not fit for purpose in the main and they seem to be counter productive in the interests of learning to live .

RJ Jayston
Reviewed on Jan 14, 2026

A Depressive Stimulator

I have found that when ever I phone them , they go out of their way to make me feel worse and more alone in my thoughts. I would have thought , that even if they can't give advice , which they often do , all be it the outdated or ignorant kind. They would try and emphatise with a caller. People often try to pull the plug on their existence , only when they feel their life is a unberable misfit in the world around them . A naive person might asume that a service like the samaratains might at least utilise the donation money they abuse for training , in finding ways to make people feel , that there is some hope or that their experiences are valid . In practice it seems like they abuse their donation money in order to train unsuitable listeners in methods that block a persons individulaity but never the less keep people phoning in or back in desperation in the vien hope that this terrible but highly lucrative organsisation, will meet their own pledges and claims. I made three futile calls to them them this morning as I work long hours and after a lot of work I often feel spent and depressed . The first man I spoke to kept ordering me to open up and tell him everything , his tone was not friendly or empahtic it was dictorial . So I tested the waters by exposuing on some of the political matters that are grinding my gears , at the moment . He listened then said: "Well what are you doing for the rest of the day !!? I asked him if he would have responded with the same irelevent question if I had told him about my personal issues and he just replied . "Well yeah"! . Another woman got triggered when I said that in experience of the world the wicked never rest and when I told her about my challanges with rude co-workers and other passangers. some of whom were entitled migrants and others similar boomers she cut in and tried to tell me that we were not there to talk about issues like that . After sayng a few minutes earlier that this was my call . After the service stated that it wants to hear about what ever is troubling a caller. When I let her know about her stupidity . She sounded like somebody who had never had to take a telling from a pleb and raged that the call was over . The third person I spoke to had a unintelligable American accent and when I asked her if she was American she cut the call . Obviously they recruit people of a low emotional intellegence and an even lower level of humanity .

Buyerofthings
Reviewed on Jan 9, 2026

Basically like screaming for help into a void

They clearly say you can email them on their website if you're not comfortable calling. They mention it multiple times, and since I still live at home, I didn't want anyone else to hear my call, so I emailed. Haven't gotten a reply for months. Yes, I double checked I got the right address. Yes, I have checked all my spam folders. No, they really just have not replied. That's exactly what someone who feels isolated and alone needs; to feel they're screaming for help into a void.

Kyle Kennedy
Reviewed on Dec 30, 2025

Atrocious

My dog died forty years ago I was distraught at the memoray of this and abuse I endured around the same time from so called carers , I had never , ever talked to anyone about that point of my life . However when I made my first call about this . To the Samaritans about it and mentioned all the abuse and neglect I had endured over the years In addition to the initial experience itself, they did not listen without judgement. Instead they hacked my data and banned my number immediately and during the two calls did not bother to listen to me like I'm a human being even though I spoke in a reasonable manner , they did not respond in a empathetic or caring way . It is a disgrace the way they mistreat callers and quietly extrapolate personal data for their own controlling ways . No loger a safe space to talk freely about the problems and emtional dents that life can make in persons psyche it seems they are more inot monitoring and taking against anyone who does not read from their own script .

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