Reviewed on 2021-04-13T10:27:04
I bought into the hype and bought the serum which made my normally clear and combination skin extremely greasy and break out into deep painful spots which took weeks to recover from.I left a negative review which was not published, I followed up with customer service who advised that I didn’t use the product long enough, that my skin was getting greasy because it was dry (wth?) and that they had no record of my review.read more
Not as good as people say
Reviewed on 2021-04-06T15:57:52
The mask was horrible. It broke me out and at first I thought it was purging so that’s ok and I carried on using it.But over a month or 2 it just kept making my skin worse and worse and now I avoid it all together!
The dew drops are okay, they’re hydrating but make you look greasy.
The polish powder is probably the best product, not for acne clearing but it does make the skin super smooth and adds a nice glow.read more
Lying for survey responses
Reviewed on 2021-04-05T11:25:33
As per the previous bad complaints, I too was offered to fill in a survey to claim a free mask which the company later reneged on.They initially claimed that the survey was for existing customers, which I am, then they claimed that it was for “targeted / specific” customers only and for me to prove that I received their email, by which I sent them a screenshot of the communication, then they say that their product is out of stock!! Yet are still selling it on their website. Completely dishonest marketing and no respect for customer. I will never shop with them again.read more
Reviewed on 2021-03-31T13:17:01
Usually I dont write bad reviews but this time I feel really dissapointed. Made an order.Customer service kindly suggest to check my order status and after I give them my order number they cancelled it.
Also definately not recommending to do their surveys for rewards cause they just using people for theirs statistics. And you will never get you reward.read more
Completely lied in order to get people to fill in a survey
Reviewed on 2021-03-30T16:44:36
This company lies to get what it wants! Promised a free set if you complete a survey,you just pay postage...then went back on it!!! Unbelievable. Will never order from them again. ? I even got the email confirmation for the free stuff, and the next day, they claimed I was not entitled to it as I wasnt an "existing customer".
I have bought their products at least twice before from their website directly and I dont know what they mean by an "existing customer". They sell a product, not a service. I can prove all of this with emails.read more
Very poor website & customer service…
Reviewed on 2021-03-29T08:30:31
Very poor website & customer service tbh, the items are very over priced for what it is
Reviewed on 2021-03-23T11:47:37
Quite enjoying the products so far!!
I ordered the pink clay mask, and the two serums emu apple drops and Tasmanian spring water serum about 4 weeks ago!I am liking all the products so far!!
The brush that comes with the clay mask is cute but skip it, you end up using more product than you need.
It’s a good clay mask, doesn’t dry out the skin and does what it says!
I have very sensitive skin and a lot of products will break me out immediately but the two serums and the clay mask have been working well so far.
The emu apple drops have a bit of an oily finish but nothing to extreme. I will never ever use face oils because I don’t usually like products with an oily finish but the emu apple drops don’t leave you greasy/oily at all! It’s a very moisturising lightweight finish! (This isn’t a face oil it’s a serum with oil in it)
Both serums are very hydrating and I love using them together!
I also received a free sample emu apply bounce mask, and it really does give your skin that instant revival. Perfect for when your skin is looking tired and dull!
I also received a free face roller (promotion) and am in love with it! Will definitely go back to order the emu apple mask at some stage!
I recommended throughly cleansing your face at least once a day when using these products as I found a build up can cause irritation/clogged pores and breakouts..That’s just what I found.read more
I just bought this mask and used it…
Reviewed on 2021-03-21T19:05:08
I just bought this mask and used it once and broke out like crazy. I have scars all over the left side of my face at a place where I never get breakouts.I'm not sure this mask is suitable for acne probe skin as it claims. Not worth my $60, I'm not sure what to do with it now. I'm pretty sure they aren't gonna let me return the product. Sorry y'all.read more