Review (September 2024)

Alles über halbtax, ga, billette, ausflüge, städtereisen und event-tickets sowie infos zu bahnhöfen, störungen & fahrplan.

1.47M

Estimated Revenue

8.24M

Website Visitors

1.4/5

Trustpilot Score

What do we know about SBB CFF FFS?

Estimated Revenue (2020)

$1.47M

Total Employees

12000

Founded

1902

Industry

Transportation Trucking Railroad

Location

Bern, Switzerland

About

SBB CFF FFS: Alles rund um Bahn und ÖV – Fahrplan, Abos & Billette, Bahnhofs- & Bahnverkehrsinfos und tolle Freizeitangebote. Direkt online!

Social Links

Alexa Ranking: 19642

What is SBB CFF FFS's Revenue?

SBB CFF FFS's estimated revenue for 2023 is $1.47M.

What does SBB CFF FFS do?

We shape the mobility of the future – simple, personal, connected. SBB's comprehensive service contract allows us to offer a wide range of exciting careers in all areas of business. Thanks to this variety, many different career paths are possible, which we support through education and training opportunities as well as targeted further development and promotion. Dedicated and active employees are the key to our success, which is why we offer modern employment conditions and promote modern working practices. Join SBB and help us keep Switzerland on the move. For more information about SBB and our exciting range of job opportunities, please visit http://www.sbb.ch/en/group/jobs-careers/working-for-sbb.html and www.sbb.ch/jobs. We look forward to meeting you!

What are the monthly traffic metrics for Sbb?

6/mo Traffic Growth

57.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

8M

Time on Site

4.3Mins

Bounce Rate

40%

How fast is Sbb growing?

Sbb has grown by 43.1% in the last 6 months according to SimilarWeb.

How do people interact with Sbb?

Last month, Sbb received 8M visitors who spent an average of 4.3 minutes on the website and visited 4.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Sbb?

6.4M people (78%) visit Sbb directly. 1.4M (17%) people search for them in Google. Whereas, 54.5k (1%) discover Sbb through Facebook, Reddit, and YouTube. 39.3k (0%) visitors come from Sbb's email newsletters. Finally, 17.7k (0.2%) people come from affiliates and or paid referrals.

Who uses Sbb?

Sbb's top market is the Switzerland and they receive 7.5M (90.5%) people.
Then the 2nd is Germany with 172.2k (2.1%).
The 3rd is is France with 101.7k (1.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Sbb's ads on Google?

Google Ads

Buy the Swiss Transfer Ticket | Available Online‎

https://www.sbb.ch/en/leisure-holidays/travel-in-switzerland/international-guests/swiss-transfer.html

Enjoy more of your vacation and buy the Swiss Transfer Ticket online today! Save Time. Save Money. · Switch to SBB Mobile · Buy a Ticket in 2 Clicks · Touch Timetable Types: GA Travelcard, Half-Fare travelcard, Track 7, Point-to-point travelcard, Regional

Keyword: swiss transfer ticket

Geneva to Zermatt - Buy the Swiss Transfer Ticket‎

https://www.sbb.ch/en/leisure-holidays/travel-in-switzerland/international-guests/swiss-transfer.html

The best and least expensive option for short stays in one location. Touch Timetable · Buy a Ticket in 2 Clicks · Switch to SBB Mobile · Save Time. Save Money. Types: 1-day travelpasses, Class upgrades, Supersaver tickets, Mutiple-journey tickets, Night s

SBB: Zurich – Stuttgart - Travel with SBB

https://www.sbb.ch/en/buying/pages/fahrplan/fahrplan.xhtml

Inexpensive, relaxed and climate-friendly travel to the most exciting cities in Europe. For the next generation: Stuttgart at economy prices – book now with SBB.

Keyword: train from stuttgart to zurich

Bernina Express Classic - 3-day tour at a special price

https://www.sbb.ch/en/leisure-holidays/travel-in-switzerland/panoramareisen.html

Enjoy the spectacular landscapes from the comfort of the train. Get out of the hustle and bustle and unwind on the Bernina Express. Book online now. Panorama trips. Short Trips Switzerland. Spectacular views. World Heritage Sites. The Swiss Alps up close.

SBB: Zurich – Milan - Travel with SBB

https://www.sbb.ch/en/buying/pages/fahrplan/fahrplan.xhtml

Inexpensive, relaxed and climate-friendly travel to the most exciting cities in Europe. For the next generation: Milan at economy prices – book inexpensively now with SBB.

What do Sbb's customers say about them?

Review Score

1.4/5

Total Reviews

305

Info

SBB CFF FFS
5 Star
15.0%
4 Star
5.0%
3 Star
5.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Arijit

SBB - Unprofessional and Unfair

Reviewed on 2021-04-20T14:44:16

I had a valid ticket while travelling on SBB train. When the ticker check came, my phone was off as there was not battery so he handed over a ticket to me.I asked him for a mobile charger so that I can show my ticket to him, which he refused (typical SBB behavior - non helpful, inhuman, no empathy). The ticket said in case I am able to present my ticket, I will still be charged 30 francs...why? makes no sense? He said to trust him that he will add a comment to waive off that 30 francs processing fee also (word of advice - don't trust SBB). Anyways, I went to the SBB office and showed them my valid ticket but they said to call the customer care. So, I called up the customer care and told them the situation...as usual they were not helpful at all and told me that I am at fault here so I have to pay the 30 francs anyways. Also as expected the ticket checker did not add any comments and lied to me. It is not a matter of 30 francs, I have a half fare card since last 3 years for which I have paid 185, 165, 165 francs each year. Also I have purchased monthly passes manyyyy times and travelled always through SBB so obviously I have 30 francs to pay the fine. It is a matter of right and wrong, and here in this case SBB has cheated me, they have been unprofessional and are trying to mint money on unfair grounds. Still based on past experiences, I know they won't do anything against this complaint, so I have decided to not renew my SBB half fare card from this year and to travel by car. I will compensate it myself 10 folds by not availing their services anymore.
read more
TT

Better improve...

Reviewed on 2021-04-13T14:17:23

Customer support provides badly written answers, has bad automations, and is non-understanding.
Gabriel Listiak

Expensive and very customer unfriendly

Reviewed on 2021-04-08T14:30:30

So i purchased GA for 1 month and i didnt notice its renew every month half year ,so now i have to pay next 5 months GA even though i dont need it. I called customer service and they told me that i have to pay next 5 months even if i dont travel anymore. I expect something better from 9 billion revenue company. Im very disapointed
read more
Dr Smith

Inhuman and extortion during covid 19 pandemic

Reviewed on 2021-03-03T15:06:00

Inhumane behavior and money extortion during covid 19 pandemic. Forced to pay for whole of 2021 despite only one journey in second half 2020.No warning letter straight away Betreibung. No consideration of high risk people unable to travel despite letter of proof. Shame on you. SBB or Mafia?
read more
EyMaiik

Very very very bad

Reviewed on 2021-01-03T14:10:45

Very very very bad
Charles Lausanne

Covid-19 disaster

Reviewed on 2020-11-17T15:38:13

Covid-19 disaster. Just as the rest of Switzerland is working together to help prevent the spread of covid-19,SBB seems to be doing nothing - overcrowded trains with no provision for social distancing, and even simple things like no hand sanitizer at stations. Come on SBB, what's going on - how come you guys are doing nothing?
read more
Dario Vaccaro

Noiraigue - Lausanne: terrible experience!

Reviewed on 2020-09-13T15:16:12

The stupidest train company ever! In this pandemic situation all around the world,they don't provide a service but a disservice! Few trains in the weekend with less coaches. The result is a bunch of crammed people, many of them without mask! People pay for this fake service! The company should be sue! They just endangered the public health!
read more
Zack

Overall a nightmare situation.

Reviewed on 2020-08-30T10:33:45

The webstite has issues in making purchases, this was annoying. I bought a ticket eventually, paid etc.Then got notified I had to pick the ticket up AT THE DESTINATION. So obviously, I could not travel at all, as I would be fined for not having a ticket for travelling to get my ticket to get there... Emailed custmer support multiple times. Ralph Humbel, despite my situation, was actually an a**clown and somewhat rude, and Christine Mark was so blasé she clearly did not even read my message, and gave a basic, yet ignorant response. She should not even work there, as she was literally less use than a cheap highschooler-made bot. To be fair, my other email response from an Andreas Troger was surprisingly really heartfelt and I appreciated that. 2 months later, they still refuse to give me a refund for an issue confirmed not to be my fault. It's £100 I have literally thrown away. I have never been more disgusted with a service overall. Honestly, avoid them if you can. In the meanwhile, I will not relent on these people to just steal from me like that. No need to wish me luck - good luck to them. Update: After a further several weeks, I did wear them down and I got my refund. I still don't recommend them.
read more

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