Review (August 2025)
We design tools that make people more efficient at home. through innovation and technology, we find ways to streamline daily life. truly built to last, our products are the opposite of fast fashion and disposable. and we only make products we use ourselves and are proud to share with friends and family.
10k
Estimated Revenue
790.58k
Website Visitors
2.2/5
Trustpilot Score
What are the monthly traffic metrics for Simplehuman?
6/mo Traffic Growth
11.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
791k
Time on Site
3.3Mins
Pages per Visit
4.0
Bounce Rate
43%
How fast is Simplehuman growing?
Simplehuman has grown by 9.7% in the last 6 months according to SimilarWeb.
How do people interact with Simplehuman?
Last month, Simplehuman received 791k visitors who spent an average of 3.3 minutes on the website and visited 4.0 different pages per session. Overall, 43% of people bounce on the first visit.
How do people find Simplehuman?
331.6k people (42%) visit Simplehuman directly. 376.2k (48%) people search for them in Google. Whereas, 38k (5%) discover Simplehuman through Facebook, Reddit, and YouTube. 8.3k (1%) visitors come from Simplehuman's email newsletters. Finally, 16.3k (2.1%) people come from affiliates and or paid referrals.
Who uses Simplehuman?
Simplehuman's top market is the United States and they receive 729.3k (92.2%) people.Then the 2nd is Canada with 11.2k (1.4%).The 3rd is is United Kingdom with 5.9k (0.7%).
Traffic Growth (last 6 months)
What do Simplehuman's customers say about them?
Review Score
2.2/5
Total Reviews
18
Info
simplehuman5 Star
11.8%
4 Star
5.9%
3 Star
5.9%
2 Star
11.8%
1 Star
64.7%
Read reviews that mention
James Lord
Poor Customer Service
Reviewed on 2021-05-18T13:00:59
We purchased a shower caddy. The box did not have all the parts. We contacted Customer Support and requested an exchange.
Customer Support asked for photographs.We took photographs and sent them to the point of contact. Customer Support told us that we should be able to put it together. We once again told them that it did not have all the parts. They have not responded in two weeks. Simple Human simply does not care.
read more
Jim
Low Quality Product, even worse After Sales Service
Reviewed on 2021-02-27T13:09:34
Ordered my auto-open-garbage can in Aug 2020 and received it timely. After a few months the performanceof the auto-opening started to get worse and worse and I decided to contact the service desk 4 weeks ago. I send pictures and a video and they agreed to send me a replacement part. Since then I did not hear anything anymore, no reactions on emails. In the meantime the garbage can does not open at all anymore... kinda disappointing for a 300 euro garbage can, don't you think? Never should have bought it.
If the situation changes, I will update this review.
Update: another 4 weeks later: nothing from Simplehuman. I reacted now by demanding a fix date or a reimbursement. Next step is reporting this scam to the police. Oh yeah, and in the meanwhile they closed my case on the service-website....Will let you know the outcome.
read more
Melanie W
Quality, Beautiful and Practical Products
Reviewed on 2021-02-23T14:47:12
Have bought a few products over the years from SimpleHuman. We like the fact they are well designed,practical, functional and look beautiful. Spoke with Ella, from their Customer Service team, and she was very helpful, polite, friendly, professional and efficient. Definitely not the cheapest soap dispenser available to buy but, from our experience, generally you get what you pay for. Cheaper dispensers have rusted, malfunctioned and were a false economy. The other Simplehuman dispenser we have is still going strong after many years and this new addition for another room is an improvement on that both in design and functionality very happy with it and to have excellent product support is great and much appreciated.
read more
Austin Distel
Shampoo dispenser shattered on shower floor
Reviewed on 2021-02-05T17:21:06
I had the shampoo dispenser up for 12 hours and it already fell off the wall and shattered all over the shower.Looks good, but even the heavy-duty command strips won't hold it to the shower wall. You'll have to drill it in, which is not something I can do in my place.
read more
International Jacques
Simple Trash
Reviewed on 2021-01-17T16:15:11
Well just like the other comments below I wrote a bad review about their garbage can and by mysurprise simple human reached out to me and offered me a replacement free of charge because I had a warranty. I was like cool they said it will be delivered by Nov 28 and guess what it never showed up smh. I called them and they apologized and re-sent me one but here is the kicker the Fed ex tracker number they sent me doesn’t work .it’s now Jan 17th 2020 and still no trash can. I’ll update this review when it and if it arrives
read more
tom mcnally
I'm not sure how you fail at designing…
Reviewed on 2020-12-20T17:27:34
I'm not sure how you fail at designing a trash can but simple human has managed to do it.They should change the name to stupid human.
read more
Anonymous
Shipping issues and delays
Reviewed on 2020-12-13T05:25:59
Shipping issues galore. Have talked to customer service multiple times but my order from Cyber Monday has yet to ship.They just give me excuses and say "you should expect your order shipped this week". I also ordered trash bags that was shipped and deliver a few days ago, weeks after ordering. After promising "shipped tomorrow", you'd think they would honor this or at least give you some type of real answer besides blaming it on FedEx. FYI, I have ordered from many other companies with 0 issues from FedEx. I am tempted to order from another vendor instead of simplehuman for a simplehuman product! If you want to run your company like this, there is something severely wrong with your fulfillment process.
read more
Julie
I can’t even believe how awful this…
Reviewed on 2020-12-13T04:58:04
I can’t even believe how awful this company is for selling “quality products” I placed my order oncyber Monday & im still waiting for the first one that hasn’t left their warehouse & the second one they shipped because they claimed fedex had my package yet it wasn’t scanned for a week. They create shipping labels so you have a tracking number and don’t ship until weeks after. Probably made to order or they sell products that aren’t in stock. Even when they’re advertising 3 day shipping. Contacted customer service 3 times. They insult my intelligence over & over by insisting Fedex had the package. Which is impossible considering as I previously stated, it wasnt scanned for a week. At this point I don’t even want the mirror & I just want my money back. Please don’t believe the fake 5 star reviews. I’m so serious, they’re awful.
read more
You May Also Find These Company Reviews Interesting
Cyberghostvpn
Cyberghost is the best vpn service in 2021. with more than 7400 servers, it offers top privacy for all devices, windows, ios, mac, android, or linux.... More
Category
Computers Electronics and Technology
Calltrackingmetrics
The only all-in-one call tracking & contact center solution... More
Category
Business and Consumer Services