Review (August 2025)

Leading destination for customer ratings and reviews of businesses. 100+ million customers helped. search reviews of 100,000+ businesses to find the best.

19.82M

Estimated Revenue

2.88M

Website Visitors

3.2/5

Trustpilot Score

What do we know about Sitejabber?

Estimated Revenue (2020)

$19.82M

Total Employees

29

Founded

2008

Industry

Internet

Last Funding Date

Seed Mar 2010

Location

San Mateo, United States

About

Sitejabber: Leading destination for customer ratings and reviews of businesses. 100+ million customers helped. Search reviews of 100,000+ businesses to find the best.

Social Links

Alexa Ranking: 4285

What is Sitejabber's Revenue?

Sitejabber's estimated revenue for 2024 is $19.82M.

What does Sitejabber do?

Sitejabber bridges the gap between consumers and businesses. We provide an open platform for consumers to share their voice, research and discover trustworthy brands and resources online. We also empower businesses to grow and scale through our suite of review collection and management tools by leveraging social proof to increase traffic and sales, improve customer loyalty and retention and share across social media to instantly boost their online presence. With more than 100,000 businesses reviewed, more than 3 million reviews and 10,000 businesses using our solution, Sitejabber is the only review platform in the world that is officially partnered with Google and backed by the United States National Science Foundation. We've been featured in numerous news outlets including PC Magazine, CNN, Forbes, Glamour Magazine, Daily Mail and countless more. By leveraging the voice of the customer and user-generated content we bring consumers and businesses closer together to create improved and more personalized experiences.

What are the monthly traffic metrics for Sitejabber?

6/mo Traffic Growth

-15.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

1.3Mins

Bounce Rate

69%

How fast is Sitejabber growing?

Sitejabber has grown by -5.6% in the last 6 months according to SimilarWeb.

How do people interact with Sitejabber?

Last month, Sitejabber received 3M visitors who spent an average of 1.3 minutes on the website and visited 1.0 different pages per session. Overall, 69% of people bounce on the first visit.

How do people find Sitejabber?

412.8k people (14%) visit Sitejabber directly. 2.4M (82%) people search for them in Google. Whereas, 12.5k (0%) discover Sitejabber through Facebook, Reddit, and YouTube. 23.6k (1%) visitors come from Sitejabber's email newsletters. Finally, 409.1 (0.0%) people come from affiliates and or paid referrals.

Who uses Sitejabber?

Sitejabber's top market is the United States and they receive 1.8M (63.1%) people.
Then the 2nd is Canada with 173.2k (6.0%).
The 3rd is is United Kingdom with 147.7k (5.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Sitejabber's customers say about them?

Review Score

3.2/5

Total Reviews

164

Info

SiteJabber
5 Star
35.0%
4 Star
15.0%
3 Star
0.0%
2 Star
5.0%
1 Star
45.0%
Read reviews that mention
amgad jawas

A great site and a community for many…

Reviewed on 2021-04-27T20:19:58

A great site and a community for many people who make comments and reviews about any site and the wayto work with it is easy
read more
LillianR

Can’t reset password on SiteJabber!

Reviewed on 2021-04-25T13:09:00

I was trying to post a review on Sitejabber but for got my login password. I chose the “forgot password” feature,but was never emailed a link for a password reset. What’s up with that Sitejabber?
read more
Roberto

Many thanks for the such a wonderful…

Reviewed on 2021-04-25T10:14:11

Many thanks for the such a wonderful quality service! The experts are fast with the responses and arevery knowledgeable.
read more
Frank

A trustworthy review site

Reviewed on 2021-04-13T14:53:47

Sitejabber are, in my experience, a trustworthy review site. There are review sites out there,like Trustpilot for example, who will delete legitimate reviews (people say because companies pay Trustpilot to manipulate stats). By contrast, if I even have a review flagged on Sitejabber, they republish it quickly as long as you provide the required proof of purchase etc.
read more
Charlene

Patpat Australia

Reviewed on 2021-03-27T05:56:18

Patpat Australia I am so I love with my last order so cheap and the quality is really amazing thankyou patpat Australia
read more
Kay

Scam review site for scam companies.

Reviewed on 2021-03-13T17:29:31

I left a review for a company that scams so many people out of their hard earned money.Was shocked to see so many positive reviews for the company, as they are known to be fake. Why would SiteJabber allow all of those fake reviews???
read more
Maria Not Conned

Sitejabber supports fake reviews of…scammers

Reviewed on 2021-02-05T13:54:25

Sitejabber supports fake reviews of websites that are a scam. This website deserves NO stars at all.(Not possible to do on here)
read more
Linnea Harrysson

They don't care to see if it is a "real" person who leave a review.

Reviewed on 2021-01-28T16:49:58

It is up to you to write what ever you like on Sitejabber. But they are not willing to take action against fake reviews.You can look up a lot of "positiv" reviews about for example datingsites. On Sitejabbers homeopage they write about giving companies a "fee" for making up stories about their on company. But the truth is that they don't even care and it is every sad because it misleads customers.
read more

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